The company did an outstanding job to meet and exceed my expectations. They first started out by calling me and confirming that I made this order and that it was not some type of fraud. Then they fo... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
If I could give 100 stars, I would..Jeanette Vargas was the representative that took care of me. She is a true professional what she does now only at supplying the knee that I had but they care that s... Se mer
Ordered an 11 function facial machine. Confirmed order on a Saturday and received the machine on following Tuesday. I am located in Missouri and, best that I can tell, shipment originated in Souther... Se mer
I purchased so many spa equipments from this company. Their quality of the products are always great, the prices are very reasonable and cheaper than any where else and their customer service team is... Se mer
Företagsinformation
Kontaktuppgifter
12701 Van Nuys Blvd, Suite Q, 91331, Pacoima
- 1.800.418.0830
- info@spaandequipment.com
- spaandequipment.com
4,6
Utmärkt
149 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
love it!
so far it looks perfect. Very light weight. affordable price. Will recommend.
26 februari 2015
Omdöme utan inbjudan
Quick and easy
My order arrived exactly when they said it would. I would definitely recommend this company for all your spa equipment needs/
I ordered to far infrared lamps--great price!
20 februari 2015
Omdöme utan inbjudan
Good Service!
17 februari 2015
Omdöme utan inbjudan
Over all service was good.
Over all service was good. I really like the table it looks really good I'm just afraid it's going to get dirty really fast. I'll try to think of any kind of precaution. The little stool came with broken wheel.
17 februari 2015
Omdöme utan inbjudan
spa orders
Nayeli P was very friendly and helpful when I had questions regarding my order for the Diamond Microdermabrasion machine and spa bed.
I will continue to order from this company in the future>
Kim R Johnson
3 februari 2015
Omdöme utan inbjudan
Spa equipment
So far so good! Everything looked great, arrived in time and packaged in perfect condition! I will place more orders soon!
Thank You
2 februari 2015
Omdöme utan inbjudan
Item was lost in transit but overall great service.
This should be a 2 part response. The 1st part 3 stars, the 2nd part 5 stars. I ordered two parts on 2 separate days about 2 weeks apart. The 1st item came 1 week after I received the 2nd item which was delivered very quickly. However on the bright side even though it took several calls to get the part resent, it did finally come very quickly. Also I paid for express delivery for the 2nd item but because they had it in stock they immediately refunded the extra delivery charge. I do believe that the item got lost in transit, and I would definitely use them again.
1 februari 2015
Omdöme utan inbjudan
Great prices and products
Very timely delivery and great service when I had a problem with my order.
21 januari 2015
Omdöme utan inbjudan
Not sure about this company.
They collect my payment and then don't ship my equipment. They claim to need an authorization form AFTER they have already taken my payment. They never answer their phone and have only returned my 4th message after I threatened to call the Better Business Bureau. I am not sure about this company. I should have read these reviews first.
19 januari 2015
Omdöme utan inbjudan
Svar från Spa and Equipment
In the internet era that is full of identity theft and credit card fraud, we provide another level of safety and security by calling clients and verifying them to make sure they are the true cardholders. With larger orders, we even request an Authorization form. This has to be done after the payment is made and there is an attempt to purchase. In this case we attempted to contact the client several times, and we did left messages asking him to contact us. When called back he was very unprofessional, he was yelling at our staff that why did you charge the credit card and so on. He constantly cussed at our staff and dropping the “F” word repeatedly. We will never tolerate anyone disrespecting any of our staff. We immediately cancelled his order, refunded his money. Done.
Our clients welcome the extra security level that we implement for our orders to minimize fraudulent orders and I’m sure all well behaved and honest people agree with us. In the case of this client, apparently he is neither honest nor well behaved
I love this company!
I had bought a bed and was not happy with the width and had some
issues with the movement. I called ED he was very accommodating and did delivered my new bed which I LOVE LOVE IT! not only was Ed wonderul also the delivery drivers were very helpful and put my new bed together and were so kind.
I will be doing all my shopping at this company! They have amazing customer service.
13 januari 2015
Omdöme utan inbjudan
Damaged equipment
I love the tray I ordered. Only problem it looks used. It has several scratches and dents.
2 januari 2015
Omdöme utan inbjudan
Great service
My order arrived in a timely manner. The website was easy to use. Very satisfied.
22 december 2014
Omdöme utan inbjudan
Great service
Im really imprest how fast was the service!!! Thank you so much!
16 december 2014
Omdöme utan inbjudan
I'm happy with this product.
I ordered the Mirrage electric spa table from Spa and Equipment. I like it because it is wider and quieter than other electric table models I've seen. It is a quality table.
When I called after two weeks to check on the order, they were very polite and helpful. They let me know the status of the shipping and what to expect.
The reason I gave 4 stars rather than 5 is that they weren't proactive in keeping me informed about what to expect. Otherwise, it was a seamless experience. I will buy from them again.
15 december 2014
Omdöme utan inbjudan
Massage Table
Great supplier! We took delivery of the order within 7 day's.
Table was in perfect condition - great price - we will buy again!
12 december 2014
Omdöme utan inbjudan
Couldn't have been better!!!
Dealing with Spa and Equipment was the easiest and most pleasant transaction I have to date with an online retailer. Calling them directly to answer a few questions was actually getting a real person, not a "hired" customer service operator to read from a script. They helped me arrange shipping and get the most value for my money spent. They answered all my questions and suggested more efficient ways to process the order, which save me money!! That is customer service at its best!
9 december 2014
Omdöme utan inbjudan
exchange
this cart, I guess because of its inexpensiveness, has a wheel barrel like function, making carriage a bit difficult, having to carry and push, instead of just pulling, which would be easier. please, send ur next best carts, because, ill probably b exchanging.
26 november 2014
Omdöme utan inbjudan
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