Southwood Christmas Shop Omdömen 

385
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Bought some Christmas decorations and pieces of Lemax for my Christmas village. Have bought from Southwood Garden Centre/Christmas Shop online previously and always go back as I know I will get an out... Se mer

Betygsatt 5 av 5 stjärnor

I wanted some Coca cola Christmas decorations to add to my collection, however, I couldn't find anything until now. I was disappointed with the package of the product, but the cola can bubbles are nic... Se mer

Betygsatt 5 av 5 stjärnor

Easy to navigate the website and find exactly what you need. Ordering is very easy and delivery service is very quick. Will definitely be ordering from here again and will recommend to friends and fam... Se mer

Betygsatt 5 av 5 stjärnor

Early Christmas shopping as I missed on this item last year. It was a good price and delivery was perfect- not left on a doorstep and actually rang the doorbell. The item is lovely and it was good tha... Se mer

Företagsinformation

  1. Julpyntsbutik
  2. Dekoration- och inredningsbutik

Skrivet av företaget

We are a small family run business specialising in Christmas! We stock an extensive array of festive items; from lights, to fibre-optic Christmas trees, baubles to santa hats, to suit every home big or small, making it your one-stop Christmas destination. We offer nationwide delivery on our products including express delivery options.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

385 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(385)

129 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I don't usually leave reviews but this…

I don't usually leave reviews but this shop definitely deserves one. I went to The Range, B&M I could not find what I wanted, and found this shop online. It had all the candy cane decorations and it was just what I wanted. The quality is amazing. Superfast delivery received in 2 days. They also take care of their packing. I will definitely recommend this shop over any for Christmas decorations at reasonably good prices. If I lived close by I would be visiting.but I will for sure buy from you again.

17 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service and very quick delivery

Delighted with the Large Moose Head wall decoration, which is both beautiful and reasonably priced! It is splendid. Found the company very helpful and quick to respond. They immediately apologised and sent the ears which were accidentally omitted from the rest of the parcel. Thoroughly recommend this company.

24 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor Customer Service & Stock Mgt

Ordered a number of autumn items online and was excited to receive. I then received an incoherent voice mail late on a Sunday afternoon advising me that there were stock issues. I then got an email to say my whole order had been cancelled without even as much as a "sorry/we apologise". I understand that mistakes happen but an apology was the least I expected with maybe a 10% off your next order (or something similar) to recognise the inconvenience. They have some lovely items but obviously have issues with stock management/online inventory and customer service is very poor- for this reason I wouldn't recommend or consider purchasing again.

28 oktober 2025
Omdöme utan inbjudan
Logotyp för Southwood Christmas Shop

Svar från Southwood Christmas Shop

Good evening,

Thank you for taking the time to leave us a review.

I am very sorry for the disappointment caused with your order from our website. We are a small family run business and am very sorry that we let you down with your order.

I’ve had a look into this for you and sadly two of the items in your order when our team located them in our shop were badly damaged. So they gave you a call to let you know and to ask if you would like to proceed with your order. We didn’t receive a call back from you so after 48 hours we cancelled and refunded the order. With them being for Halloween items we thought that this would be best as didn’t think you would want them after Halloween.

I hope this helps explain what happened. We would really appreciate if you would consider changing your review. As a small family run business bad review really effect us online.

Best wishes,
George Jones

Betygsatt 5 av 5 stjärnor

Wonderful variety of Christmas…

Wonderful variety of Christmas decorations....delivery was very fast...items packaged well...
Extremely pleased with the quality of items I ordered...so much so that I ordered more !! Will definitely be shopping here again...

4 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fabulous Customer Service

I ordered two items, they arrived promptly & well packaged. Sadly one item was incomplete/damaged - I emailed with images & this shop acted immediately; they offered a replacement or a refund, I needed two identical items, they sent my replacement immediately, I now have two perfect items. What superb efficient Customer Service. Thank you.

24 oktober 2025
Betygsatt 5 av 5 stjärnor

Excellent Customer Service

The order was fulfilled very fast indeed. There was a slight problem with one of item but "George" sorted this very quickly, same day. The new item arrived one day later.
The Southwood Christmas Shop is excellent, extensive stock and the staff seem to take a real interest in good customer service.

15 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience

The quality of items is so good. The choice of items so many. The service this company gives is a 100%. I had an issue and it was resolved quickly and with care. Items are packaged to a high standard. Will return and would recommend. I'm making a Christmas village and the items are well made and so many choices. Prices are great too. So thankyou.

3 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

New to shopping with Southwood

I am new to shopping with Southwood. It's been great finding a company happy to ship items to a rural area without any fuss. Parcels are well packaged. Items are as described. There is a big selection which is great.

14 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant Service

This was my first purchase and I am so pleased with the things I bought. Can’t believe how quickly they arrived and how carefully everything was packaged.

7 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have just discovered Southwood…

I have just discovered Southwood Christmas Shop, and I was so very pleased with my order it was great quality, and the prices were amazing and they have a fantastic stock of Christmas items. Will be my first choice for Christmas stuff from now on. Well done Southwood Christmas Shop its a ten from me.

14 oktober 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer