southwestknotweed.co.uk Omdömen 

49
TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The company were very efficient. They came out to our property very promptly and the report was provided to us the following day. Communications and support from all staff involved were excellent. I... Se mer

Betygsatt 5 av 5 stjärnor

This family run business cleared a large area of bamboo in the garden of a house we had recently bought which was also encroaching into the neighbouring gardens. The whole team are very professional,... Se mer

Betygsatt 5 av 5 stjärnor

Discovered Japanese Knotweed when about to list property. Southwest Knotweed surveyed whole of garden area and produced a treatment plan. Family run business . The whole team are excellent, very knowl... Se mer

Betygsatt 5 av 5 stjärnor

They almost immediately put my mind at rest that the plant growing in a corner of my garden was NOT Japanese Knotweed, which was very welcome news after a worrying couple of hours. If the rest of the... Se mer

Företagsinformation

  1. Trädgårdsmästare

Informationen kommer från olika externa källor

Japanese knotweed removal, control, identification, surveys & treatment in Cornwall, Devon & Somerset, UK. Mortgage compliant solutions with a 10 year guarantee. We have a number of cost effective remediation techniques to control / eradicate nuisance invasive weeds, such as Himalayan Balsam, Giant Hogweed and Japanese Knotweed, all of which are covered by our warranty. If you think you have Japanese Knotweed, please call South West Knotweed and we would be more than happy to conduct a survey and establish the best cause of action. We cover all parts of Cornwall, Devon & Somerset. Southwest - Japanese Knotweed Removal Devon, The Generator Quay House, The Gallery, Kings Wharf, The Quay, Exeter, Devon EX2 4AN EXETER 01392 927390 Southwest - Japanese Knotweed Removal Cornwall, Quarry Cottage, Sunny Corner, Portloe, Truro, Cornwall TR2 5RB TRURO 01872 500909 Southwest - Japanese Knotweed Removal Somerset, The Exchange, Express Park, Bristol Road, Bridgwater, Somerset, TA6 4RR BRIDGWATER 01278 247869


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

49 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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4,8

Alla omdömen

(49)

16 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Bamboo removal

Knowledgable team.
Thorough job of bamboo removal and minimal disturbance .
Garden left in a good state .
Very competitive price .
Excellent admin team - easy to contact and quick response to queries .
Thank you Tom and team .

14 februari 2025
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Betygsatt 5 av 5 stjärnor

Brilliant company:

Richard has a fantastic amount of knowledge, is service and very quick response to both making the appointment plus we had a full report back to us within a couple of days, it is well run family business that we cannot fault, many thanks to all the team.

7 april 2025
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Betygsatt 5 av 5 stjärnor

Exemplary bamboo removal work

We used this family company to remove a large, invasive bamboo patch. Richard, Alex and Tom were friendly, optimistic and professional. They arrived on time, worked hard for 2 days, cleared up carefully and the restorative landscaping work was neatly done. I cannot recommend them highly enough to be honest. Exemplary service.

25 mars 2025
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Betygsatt 5 av 5 stjärnor

An exemplary service

This is a family run firm which we liked. Richard, Alex and Tom were punctual, cheerful and worked really hard. They were totally trustworthy, the bamboo removal was thorough and the landscaping afterwards neat and skilful.
Exemplary service.

25 mars 2025
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Betygsatt 5 av 5 stjärnor

Fair, understanding and accommodating

We experienced problems selling our property (for reasons completely unrelated to the knotweed issue) which took two years to resolve. South West Knotweed were extremely understanding and cooperated fully to ensure continuation of the treatment plan despite everything that was going on. They didn't exploit the situation which they could have easily done.

20 februari 2025
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Betygsatt 5 av 5 stjärnor

Scheduled a Last Minute Survey at Short Notice

Far along into a homebuying process and was in need of a Japanese Knotweed survey at short notice luckily Kay and Alex was able to schedule a survey of the premises and was excellent throughout. Alex arrived on site the next working day after arranging everything and was able to compile a thorough report a day after. Great service overall and would happily ask upon their services again should any issues/questions arise.

4 februari 2025
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Betygsatt 5 av 5 stjärnor

Above and beyond!

The lads did a fantastic job today and got nearly all of the bamboo out!

They went above and beyond and went to get soil and grass seed as well. A very tidy job.

17 januari 2025
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Betygsatt 5 av 5 stjärnor

Really helpful

Really helpful, identifying a plant that had been picked up by our surveyor as potentially being Japanese knotweed. Friendly and easy to deal with.

15 januari 2025
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Betygsatt 5 av 5 stjärnor

Knotweed

Knotweed. Something I never knew existed let alone how much it could impact you or at my time a house sale.
That said with the positive , educational and proffessional guidance from all the guys at southwest knotweed, a plan was effectively put In place a treatment carried out and the house sale salvaged.

Thankyou again to all your team.

14 januari 2024
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Betygsatt 5 av 5 stjärnor

Utterly superb!!

TL;DR An utter pleasure from start to finish, 5 stars not enough!!

After buying our first home in January, we were unaware of the issues of having Bamboo on the property and the problems it may cause. After doing some reading, we decided it was for the best to have two plants at the side and one at the rear removed.

After getting a staggering estimate from one company without even a visit, we contacted South West Knotweed who set a date for a home visit. Alexander came to the property and was both knowledgeable and personable. The quote was far more competitive and we were issued with a comprehensive survey document. It was a few months before the work would be carried out but this was far from a problem.

Fast forward to 1st November and a three man team including father and son attended the property to carry out the job. It was carried out to a fantastic standard, with all three plants removed, all rhymezones dug out. They went well above and beyond by replacing the pebbles to the side of the property giving a brilliantly clean and tidy finish.

We could not be happier with the level of service received and the finish and quality of the job. Thanks South West Knotweed!

1 november 2024
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Betygsatt 5 av 5 stjärnor

Excellent Work

Excellent Work
Father and son from SouthWest Knotweed made a tremendous effort with skill and enthusiasm to do a perfect job in removing every giant rhizome from rampant mature bamboos in very difficult circumstances.Astonishingly good. E.Delph.

8 november 2024
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Betygsatt 5 av 5 stjärnor

What a fantastic company

What a fantastic company. We discovered well established bamboo in a secluded area of our garden. Alex came and examined the plant, wrote a comprehensive report for us explaining everything in detail including our eradication options. On the day of treatment they arrived when they said they would and did exactly what they promised to do. Because of the location of the bamboo it was necessary to cut down some shrubs but we were consulted before they touched anything, everything including the shrub cuttings were removed and our property was left clean and tidy. I can not rate this family business highly enough, they genuinely care, they are professional, approachable, hard working and incredibly knowledgeable. We have no hesitation in recommending.

24 september 2024
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Betygsatt 5 av 5 stjärnor

Great service!

Great service and received a very comprehensive Report with the company’s recommendations. Will update on completion of works.

18 september 2024
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Betygsatt 1 av 5 stjärnor

Pretentious and unfriendly

certainly NOT disabled friendly

UPDATE

southwestknotweed.co.uk tried to get our review removed on the basis it cointained harmful or illegal content! But Trustpilot rightly refused their removal request as unfounded. But, it goes to show IMHO just how dishonest and pretentious southwestknotweed.co.uk are!

RESPONSE to Richard White's nonsense further below

You have edited the emails. You are totally dishonest therefore. You did not send me your last email.

It is only controlled in certain scenarios. It is fully lawful to send it for medicinal purposes, which I specified is what I needed it for. I never once gave any indication I wanted to / would "reintroduce the plant into the environment" did I? You can buy it as "Resveratrol" on Amazon and elsewhere.

Richard, please then also explain why you claimed my review was illegal to Trustpilot. My review was not illegal was it? You said my review was illegal as you were desparate to have my review removed even if it meant telling a lie, correct?

Richard White the TROLL. Hmmm, researching me. Thing is Richard White, like many people, I rarely leave positive reviews, but do leave deserved negative ones. The reason I leave so many (go research more closely) is I leave a negative review for anyone that spams me (yes, i get a lot of spam, bizarly from Indian based web developers who have bought an illegal database showing me to be an ecommerce multiple site owner / manager, when I am no such thing - so, look, and you will see most of my reviews for for Indian spammers). I know you meant to demean my / my review of your company, but you only actually demeaned yourself.

29 augusti 2024
Omdöme utan inbjudan
Logotyp för southwestknotweed.co.uk

Svar från southwestknotweed.co.uk

Hello Mark

Thank you for your unexpected reviews

Reviews have their place and can guide others in making a decision in using a service or business. However, we need the opportunity to respond as we believe your review is unfair and defamatory.

Unfortunately, your email request at 11:30 a.m on the 29th August 2024, requested Southwest Knotweed to supply a plant which is controlled by Government Legislation. This would make it illegal to supply under the Wildlife and Countryside Act 1981 (Schedule 9 Plants), regardless if we gifted it or charged you for it.

I appreciate that you were looking at the medicinal properties and health benefits and totally understand your rationale.

Your 1st review stated: Pretentious and unfriendly (Certainly NOT disabled friendly).

Mark, you sent us one email, where you received a response within 1 hour (12:05p.m.). The response, word for word, is as follows:-

———————————————————

Dear Mark

Many thanks for your enquiry.

For us to reintroduce the plant into the environment would not fit with our Company’s ethics or business aims so I am most sorry that we cannot help you.

Kind regards

Kay

———————————————————

Mark, you then responded back at 12:07 p.m., as follows:-

——————————————————-

Wasn't asking you to do that!
Bye - enjoy the reviews

——————————————————

Mark, I appreciate you have your own reasons/agenda for your reviews, but it is equally of paramount importance to reflect both sides of the situation.

Based on the above and with Southwest Knotweed sending you one email (as above) in response, we found your wording unfair and defamatory and flagged this with Trustmark who have decided to leave your review in place (unbelievable)!

I now see you have updated your review and NOW we are Dishonest and Pretentious.

So far you have called us ‘not disabled friendly, pretentious and dishonest’ - In your opinion - and this is based on one email from our office.

You have never met or done any business with our Company and have no idea on how we operate, we always ensure we go the extra mile for all our customers. We are a family business and take small comments like yours to heart, based on how hard we have worked as a family to achieve the business we have today.

Looking at your other review pages, I have never witnessed so much overall negativity over so many varied Companies.
Richard White csjk (Director)
Southwest Knotweed Ltd.

Betygsatt 5 av 5 stjärnor

What a fantastic company

What a fantastic company. We discovered knotweed when we put our property on the market. The team here have been fantastic! They have been prompt, extremely knowledgeable, reassuring and professional. I cannot recommend them highly enough.

16 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Bamboo removal

We were worried about bamboo between us and a neighbour that was close to the boundary walls. Right from the initial contact through to completion of the removal of the bamboo, every member of the team was so helpful, professional, knowledgeable and very importantly to us, reassuring. Everything was done to a really high standard and at every opportunity they went above and beyond in their customer service. They were an absolute pleasure to deal with and we would have no hesitation in recommending this family business.

14 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Professional service guaranteed

Since my initial contact with SouthWest Knotweed, the company has provided a professional, competent and timely service, dealing in their specified area with expertise and thoroughness. Kay has always been extremely helpful at all times. I cannot recommend them too highly.

14 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Southwestknotweed is a family run…

Southwestknotweed is a family run business that really deliver in terms of their treatment plans , comprehensive knowledge and genuine care and concern in their approach. It is refreshing to find a company genuinely personable , authentic , responsive and supportive in their customer service provision with clear informative treatment plans. The admin staff and all the surveyors are brilliant . Highly recommend.

2 augusti 2024
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