Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
3,8
18 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Unbelievable - I placed my order over ten days ago and it has yet to ship. Their customer service is non existent, no one responds to your emails. I can’t believe I paid $160 for a jacket that has never arrived!
Wow, best tracksuit I ever owned! I return 95% of my orders usually and this is a keeper! I also rarely leave reviews, but this quality, this colour washed black navy is awesome, the weight , the style, please keep up with this quality.
Just wanted to say they have the best customer service both in pop up store and online! I had an issue with a return and they helped me so so well!
It was a couple of months ago so I apologise for the late review (they didn’t ask for one, I just wanted to leave one at the time they helped - but adhd and LIFE was life-ing). But I just wanted to say have only had brilliant experiences!
Also their clothes are kinda oversized so I can buy smaller sizes (& feel skinny) 10/10! Lovely staff, very helpful
Although I’m returning my order (not for any negative reason, it was just too small and long), I had initially struggled getting in touch regarding my refund. Santana had reached out to me directly to reassure me everything would be sorted, which I massively appreciate as most clothing companies barely communicate with anyone.
I really appreciate the communication which so many companies lack, this has made me really happy.
Favourite store to shop in! Love the pieces and the team so much!
Great to find sizes that are generous, quality of the clothing so cozy and price is affordable for the quality
Wow - where have you been all my life! Only just stumbled upon this gem of a company - (highly recommended by a work colleague).
Love the unique designs, the material, colour and fit.
When I had to send something back as I got my sizing wrong - CS could not have been more helpful. They made it so simple. And my returned item arrived before Christmas. I didn’t think it would as it was the crazy, busy season.
I always worry that I am dealing with a Chinese company pretending to be Australia. This company is 100% authentic Australian.
Thank you South.St for coming into my life.
My only gripe is I am now always broke - I spend too much buying your products!
Exceptional quality & even better customer service. The team at SOUTHST go above and beyond from start to finish both online and in their stores. Insane products, the quality, designs and fit - perfect oversized designs for literally every occasion. 10/10!!
Have been a returning customer for 5 years. Quality is unmatched. Highly recommend.
Never received my order and no reply to over 3 emails , ordered over 3 weeks ago
Have waited over 6 weeks for item to be delivered. I still have no update on tracking for replacement nor when I can expect the item to be delivered. Poor customer service
absolutely in love with my black joggers and matching hoodie, the style and fit is perfect! quick postage and emailed my the instructions for washing etc, think they are smashing it with the clothing range will be buying off them again for sure
I couldn't speak highly of this brand if I could give 10* I would I love the unique style this brand offers as well as the friendly staff members, like Irina, ornela, tayo and Tiana, which are always friendly when I visit the store this gives me a nice warm environment.
Terrible experience with this company. They’ve ignored every email I’ve sent over the past three weeks, despite me providing proof of my return. I’ve been chasing them for my refund with no updates or response. No phone number to call on their website either. Highly don't recommend.
Best store in Westfield , staff is very friendly and their clothes quality is amazing I’m really happy
This company is a fake from start to finish. AI generated actors (who mispronounce tinnitus). Phony doctor. And phony reviews on trust pilot. It is an ordinary inhaler that you could get at any drug store. I am sorry I fell for it.
Great Post office nish the manager and his TEAM are very helpful
Great customer service ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
What an amazing company ,i ordered two pairs of sweat pants and a sweat shirt which arrived very quickly ,with updates on delivery,,,when they arrived they was all too big ,i went on the website to see how i returned them ,,,as i didnt receive a returns form i messaged the company and they promptly answered and told me what to do ,,,i followed instructions and within a few days i had my delivery of my new sizes which fit perfectly,,,then received an email wanting to know if i was happy ,,,,amazing communication and a joy to order from and amazing clothing fully recommended thanks to lauren at SOUTH.ST XXX
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
