I need to quiet down my hatchback and need sound absorbing material. (tried dynamat and weighted vinyl and still unsatisfactory because nothing to absorb airborn sound) Bought 1" thick 4'x4' eco absor... Se mer
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Det här tycker kunderna
We are writing to let you know of the terrible experience we had with the Quiet Barrier MLV we purchased from your company. We received the product in December and Saturday 1/3/26, we attemp... Se mer
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Justin was extremely helpful despite my having a thousand questions! I spoke with another rep initially who was also great. The automatic door sweep was easy to install. Only slight issue is the rubb... Se mer
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I used my sound proofing material inside the engine hood on my Bayliner Discovery 195. It took roughly 13 square feet to complete the project. Any review of this boat model ever written includes... Se mer
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Företagsinformation
Skrivet av företaget
At Soundproof Cow, we understand that unwanted noise shouldn't have to be something you live with, which is why we carry all kinds of soundproofing, sound absorption and noise reduction materials from top brands like Soft Sound and Quiet Batt. Whether you're soundproofing a room with Acoustic Panels or building a recording studio with Studio Foam, our solutions-based approach to soundproofing any space is truly unique.
Kontaktuppgifter
440 RAMSEY AVENUE, 17201, CHAMBERSBURG, USA
- 1-866-949-9269
- sales@soundproofcow.com
- soundproofcow.com
3,9
Bra
757 omdömen
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Svar från Soundproof Cow
Good day Doug,
Thank you very much for the amazing review and feedback, we truly appreciate it. We are thrilled that you are so happy with the service and products you received!
Please keep us in mind for future needs. Wishing you a wonderful day, be safe, be well.
The Soundproof Cow Team
Good looking product
I have not yet installed the sound material in our boat. However, the service from Soundproof Cow was excellent. With all the supply chain issues there was a very minor delay in shipping, about 3 days. This delay was communicated to me by Soundproof Cow in a timely manner. The product was delivered in good condition. Look like it should be easy to install.
30 mars 2022
Svar från Soundproof Cow
Good day Tom,
Thank you so much for the amazing rating and feedback, we truly appreciate the kind words!
We are always happy to help when we can and we know how frustrating the supply chain and transit issues can
be. We wish you the best on your project.
Be safe, be well.
The Soundproof Cow Team
Product is not quite what I thought
The product is not quite what I thought. It was not a rigid sheet as advertised. It was a somewhat flimsy roll and very hard to keep upright as I planned to use it since it is so heavy/bendable and would collapse on itself. Ended up throwing it all away since it was not a rigid sheet as advertised and wasted 1k here since shipping is over 300 one way. There are several pictures of other products (Roll) where it visually depicts products capable of being rolled up. For the product I ordered 'Quiet Barrier™ HD Soundproofing Material (Sheet)', it was visually depicted as rigid. Be warned that these (Sheet) are not rigid - they also roll and are delivered rolled up. I am giving 3 stars vs 1 star because they were responsive when I was asking for special ordering instructions and it was indeed capable of blocking sound for some other use case.
I have updated my use of Panel to (Sheet) to match the verbiage used on the site. This was done in response to the SoundProofCow comments below.
23 mars 2022
Svar från Soundproof Cow
Good day Brett,
We are sorry to see that you were not happy with your online purchase. You purchased 4 rolls of Quiet Barrier HD 4' x 8' sheets, here is the link
https://www.soundproofcow.com/product/quiet-barrier-hd-soundproofing-composite/
Here is the product description on our website:
Quiet Barrier™ HD Soundproofing Composites (1/4 in. 2 lb. barrier + 1 in. foam) are industrial grade products that stop sound from entering or leaving a space. These products are composed of Quiet Barrier™ soundproofing membrane and acoustic grade, polyurethane foam. The Quiet Barrier™ provides mass and blocks noise, while the acoustic foam works as a decoupler, structurally isolating the Quiet Barrier™ layer from the wall or ceiling assembly, which in turn improves the sound stopping performance.
We are not finding anywhere on our site where it says that it is a panel.
The sheets weigh roughly 64 lbs each so your order total weight was 256 lbs sent in four separate boxes, unfortunately, that did cost $360.76 with our negotiated rates, we unfortunately, cannot control what Fed Ex charges, sadly we are at the shippers mercy.
We are also a bit confused, you stated you gave us a 3 star review, yet, you gave us a 2 star review? Can you please call to discuss this with us.
The Quiet barrier HD composite is one of our best sellers, We are so sorry to hear that you threw it away, if it was new and uncut it could have been returned for a panel that you had originally intended to purchase.
Please feel free to call 800.558.2058 or email Kellen, kbeaver@soundproofcow.com.
We look forward to talking to you.
Wishing you a wonderful rest of your day, be safe, be well.
The Soundproof Cow Team
Customer Service - Even when it doesn't benefit them.
I placed an order I needed to immediately cancel. The team at Soundproof Cow scrambled to ensure my order didn't ship and they refunded my money. This time I was not a customer, but this interaction made me a future one.
21 mars 2022
Svar från Soundproof Cow
Good day Matthew,
Thank you very much for the amazing review and rating, we truly appreciate it. We do our very best to offer high quality products and excellent customer service. We look forward to working with you in the future.
Have a wonderful day, be safe, be well!
The Soundproof Cow Team
Great working with Sound Proof Cow
Great working with Sound Proof Cow, rep provided me with all the info that I needed in a timely fashion and item arrived and is exactly as described and what I'm looking for.
16 mars 2022
Svar från Soundproof Cow
Good day Scott,
Thank you so very much for the amazing feedback and review, we truly appreciate it!
We are thrilled to hear you are happy with the experience you had with our team and are happy with your purchase.
Wishing you a wonderful day, be safe, be well.
The Soundproof Cow Team
In 2006 I purchased an up/down 4-plex…
In 2006 I purchased an up/down 4-plex built in 1975. It was very noisy downstairs and the tenants did not stay long. I had tried insulating between the floors with no effect. Over the years I was searching for a solution and finally came across Soundproof Cow. In 2019 I purchased HD 3/8" underlayment when I replaced the carpet. It worked but I had to trim the doors because it raised flooring too much. On the next unit I purchased the MD 1/4" and it works just as well. It's like the sound is captured in the unit and can't get out. Yep it is heavy! Yep it cost a lot to ship! But who cares, it Works! It does exactly what it's name says.
Salene Javernick
9 mars 2022
Svar från Soundproof Cow
Good day Salene,
Thank you very much for the amazing rating and feedback, we truly appreciate it and we are thrilled to hear that you are a happy repeat customer, that means the world to us! You are absolutely correct, it is a very heavy roll of underlayment, works amazingly, and yes, sadly it is expensive to ship, inflation has hit the shipping industry the hardest, and we TRULY appreciate your understanding. We wish we were as big as Amazon and could create our own logistics system, maybe one day :-)
For your next purchase, please be sure to call 866-949-9269, and our team will try multiple carriers to see if we can find you a lower shipping price!
Wishing you and wonderful day, be safe, be well!
The Soundproof Cow Team
The product looks good and the…
The product looks good and the expertise/information about the product on the website looked great. My only compliant was the absolute sticker-shock on shipping cost (as much as the product). I did get a very small break when I called back, but I just didn't believe that was just pass-thru cost from the carrier.
Strangely the product arrived within 48 hours. I didn't need it right away so I would have preferred a lower cost and longer delivery timeframe.
I'm not asking for a defense of why the cost is that high, I'm reporting my behavior given that cost: I would look at Amazon Prime first because of free shipping, and if they didn't have the product then maybe look at Soundprroof Cow next.
9 mars 2022
Svar från Soundproof Cow
Good day Kurt,
We thank you for taking the time to submit feedback, and we are sorry to hear that you were not happy with your experience. When you called in our team was able to find you a lower rate through another shipping option, meaning other than what is offered online, and our team credited your purchasing card for the difference. The rising costs of shipping and transportation / logistics issues have affected us all, and while we would love to offer free shipping that is not a path we chose to take because the price of shipping is always added on the back end and it is never truly free. Unless, as you mentioned you are buying from Amazon. We would love to be the size of Amazon and create our own logistics network, unfortunately, we are nowhere near that size, and I know of very few companies that can compete with Amazon. We are a small, woman owned business and if you chose not to support small companies like ours that is your choice. We do not excessively markup shipping charges, many of our products are oversized, many weigh a lot. If you were to take the same package to UPS or Fed Ex you would be shocked to see what you are paying with our company is actually a discounted negotiated rate that we receive due to the sheer volume that we ship annually. It again is your choice as to who you purchase them from, we will never compromise on our quality, customer service or our team values, honesty is a huge part of who we are, that is why we chose transparency with every transaction.
Lastly, we are located in PA, you are in NY, it is a two day standard ground shipping, there is no other option for less of a charge.
We wish you the best in all you do, be safe, be well.
Julie Fitchet
President / CEO
American Micro Industries, Inc.
Soundproof Cow / Custom Components
Excellent service
Excellent service! All team members were responsive, knowledgeable and professional. I highly recommend Soundproof Cow.
7 mars 2022
Svar från Soundproof Cow
Good day Laura,
Thank you so much for the amazing rating and feed back, we truly appreciate it and thrilled to hear you had such a wonderful experience, you made our day!
Wishing you a fabulous day, be safe, be well.
The Soundproof Cow Team
Heavyweight
I ordered two different sound proofing materials from two different companies, this is the clear winner in quality in sound dampening
27 februari 2022
Svar från Soundproof Cow
Good day James,
Thank you so very much for the amazing rating and feedback, we truly appreciate it. We pride ourselves on our high quality products and excellent customer service!
We wish you a wonderful day, be safe, be well.
The Soundproof Cow Team
Not as good as I was hoping for
Customer service with Justin was great. I live in a house that's divided into apartments. But the house isn't insulated and I hear literally every movement that my upstairs neighbor makes. She also works night hours and so her sounds wake me up at 4 in the morning when she gets home, every night. Justin explained to me that this type of sound is called vibrational sound and he reccomended that I get the Echo Absorber acoustic panel and have it installed on my bedroom ceiling. Between the cost of these supplies and the construction to install the panels, it cost me about 6K. Unfortunately, this didnt work. I still hear the sounds and echos. It muffles some of the sounds slightly. Maybe like a 25% reduction, which is better than nothing. But for the cost, time, labor, and personal stress involved, this was a big disappointment. Based on my conversations with the company and the reviews here, I was really hoping for better soundproofing.
26 februari 2022
Omdöme utan inbjudan
Svar från Soundproof Cow
Good day Solange,
I am very sorry to hear that you are not happy with your purchase. Our team has talked extensively regarding your review and we are at a loss. In a situation such as this we recommend that our IsoTrax be used in conjunction with the echo absorber to reduce vibrational issues.
We would really like to discuss this further and see if there is anything that can be done to help. With the information that you provided we are unable to find you in our system. Please call 866-949-9269, my direct line 1.717.262.7233 or email me at jfitchet@americanmicroinc.com
We look forward to hearing from you.
Wishing you a wonderful weekend.
Julie Fitchet
President / CEO
American Micro Industries, Inc.
Soundproof Cow / Custom Components
Svar från Soundproof Cow
Good day Heather,
Thank you so very much for the amazing review and feedback, we truly appreciate it!
Please keep us in mind for any future soundproofing / sound absorption needs.
Wishing you a wonderful day, be safe, be well.
The Soundproof Cow Team
This review is for your MLF tape
This review is for your MLF tape. I have to say it worked perfectly! The adhesion level is great! It sticks and stays in place. Still thin enough to shape around mild contours. Currently doing a sound barrier project on my vintage car. Plan to buy a 2nd roll. Great product!
4 februari 2022
Svar från Soundproof Cow
Good day Dennis,
Thank you so much for the amazing rating and feedback, we truly appreciate it. We are so happy that to hear that your project was a success! We will be right here when you are ready to start working on your car. We have some other great options for vehicles, please email Kellen Beaver, kbeaver@soundproofcow.com or call 1.717.262.7229.
Wishing you a wonderful day, be safe, be well!
The Soundproof Cow Team
Svar från Soundproof Cow
Good day Pearl,
Thank you very much for the amazing rating and feedback, we truly appreciate it. We are thrilled to hear you are so happy with your experience!
Wishing you a wonderful day, be safe, be well.
The Soundproof Cow Team
Svar från Soundproof Cow
Good day BAS,
We are very sorry to hear you did not receive your order. Can you please call 1.800.558.2058 or email sales@soundproofcow.com
We would really like to make this right and ensure that you receive the product you purchased.
Thank you in advance for bringing this to our attention and hopefully allowing us to correct the issue.
Be safe, be well.
The Soundproof Cow Team
My product did not ship yet?
26 januari 2022
Svar från Soundproof Cow
Good day Ronald,
We are sorry to see you are not happy with your Soundproof Cow experience. We are also surprised to see a 1 star rating regarding your confusion on the fact that your order did not ship yet. When your order was placed on 1/19/22 you were told that this product was a custom order. This is also listed on the product page:
https://www.soundproofcow.com/product/udderly-quiet-pyramid-acoustic-foam-3-charcoal-case-of-6/
It is clearly listed on the product page, under specifications the product usually ships is 7 - 10 business days.
On 1/20/22 Jenna from our office also sent you an email with attached Sales Order 104413, that it is estimated to ship on 2/9/22, which is the above specified time frame. At no time did we receive any emails questioning the materials status or concerns regarding your order.
We would be more than happy to cancel this order and give you a complete refund. Please let us know how you would like to proceed.
We will also be reaching out to the email that we have on file.
Be safe, be well.
The Soundproof Cow Team
This soundproofing wrap did nothing to…
This soundproofing wrap did nothing to soundproof the pipe. We still hear the water flushing down the pipe every time the toilet flushes in the condo above us.
23 januari 2022
Svar från Soundproof Cow
Good day Lisa,
We are very sorry to hear that you are not happy with your Quiet Wrap purchase. Unfortunately, there are several variables that could factor into the lack of performance that you are experiencing. The three rolls of Quiet Wrap that you purchased could cover as much as 6’ or as little 4.5’ of pipe depending on the diameter of the pipe. It’s a rarity that this quantity is enough to cover any standard length of pipe run, so we would ask to make sure that the entire pipe was wrapped, meaning no gaps, exposed areas or exposed pipe. That would mean from the source, in this case, the problem toilet, the entire pipe (even if some of the portion is on your neighbors side, or in your ceiling, etc.) would need to be completely wrapped in order for the product to sufficiently reduce or eliminate the sounds of the flushed water. You could have wrapped the pipe like a hot dog in a hot dog bun, which has proven to be inconsistent in performance because the product doesn’t hold itself in that shape well and is very rare that the wrap is able to fully envelope the pipe in this type of wrapping method. Possibly, you could have doubled up on this particular wrap style, but we do not have any data on the efficiency of this wrapping method.
https://www.soundproofcow.com/product/quiet-wrap-pipe-soundproofing-wrap/
Here is a link going over the correct wrapping method.
We have no correspondence via email or phone logs either before the purchase, or after, requesting assistance, discussing any issues you may be having with installation or talking to one of our sales team members about the best product and application for your sound issue.
We would be happy to discuss this with you please feel free to call 1.844.864.5389 or email Kellen Beaver for assistance at kbeaver@soundproofcow.com
We will also be emailing your email address on file.
Thank you and we look forward to speaking with you.
The Soundproof Cow Team
Quieted my cold air return
My furnace cold air return is located in my front entry hall which is right next to my TV room. When the furnace turned on I would have to turn up the TV volume. My goal was to absorb any sound within this duct. I used the 1 inch Echo absorbing cotton panels to line the cold air return duct and to line the blower compartment of my furnace. The noise reduction was noticeable, but not completely gone. My furnace air intake is very large/ oversized. Before doing this cotton panel install I removed my cold air return cover and their was no change in the noise. The noise I was trying to reduce was strictly blower / air flow noise within the blower. I no longer need to turn the TV louder when the furnace turns on. I used pin fasteners with slide on retainers along with construction adhesive. Overall the project was well worth it. The next step is to cover the outside of the cold air return duct and the outside of the blower compartment with MLV to dampen any other noises. I like this cotton panel product since it is not fiberglass.
9 januari 2022
Svar från Soundproof Cow
Good day Nick S.,
Thank you very much for the amazing review and feedback. We truly appreciate it and are thrilled to hear that you are happy with our Echo Absorber panel. They are pretty amazing!
Wishing you a wonderful day, be safe, be well.
The Soundproof Cow Team
Amazing service and products
My downstairs neighbor constantly knock on the walls or one the ceiling each time we walk around or talk. I desperately needed a solution. Soundproof cow were willing to help me immediately, even if I am located in California. Their service and expertise was exceptional
9 januari 2022
Omdöme utan inbjudan
Svar från Soundproof Cow
Good day Jeff,
Thank you so very much for the amazing rating and feed back! We love helping people and making their homes a more peaceful space. Please keep us in mind if you have any future soundproofing needs.
Wishing you a wonderful day, be safe, be well.
The Soundproof Cow Team
Excellent Customer Service and quality…
Excellent Customer Service and quality products!
27 december 2021
Svar från Soundproof Cow
Good day NC Drummer,
Thank you very much for the amazing rating and feed back, we truly appreciate it and are thrilled to hear you are so happy with your entire experience. :-)
Wishing you a safe and happy holiday season.
The Soundproof Cow Team
Outrageously expensive delivery charge
Outrageously expensive delivery charge. Sent only 6 pieces of tape which is not even 5% of what is needed to complete the project with the amount I ordered. Quite dissapointed.
19 december 2021
Svar från Soundproof Cow
Good day Henry,
I am very sorry to hear that you are not happy with your purchase.
You chose Fed Ex to deliver your online order, we added Fed Ex to the delivery options to help customers pick the best shipping method and price for them. Carriers such as UPS and Fed Ex rates continue to increase, and unfortunately, we have no control over what these third party vendors charge. We are just as frustrated at the high costs and continual increases. Sadly, there is nothing that we can do about this. Your order weighed roughly 105 lbs per box, sent in 6 separate boxes, the charge you received was actually our discounted / negotiated rate of $581.31.
We prefer to be transparent and lay out all costs for our customers, giving them shipping options.
When viewing online order 34698, it looks as if you ordered a qty of 6 rolls / pcs for the Quiet Barrier Tape. Our website clearly describes the complete dimensions of the roll and what it will cover, I have added the link here:
https://www.soundproofcow.com/product/quiet-barrier-tape/
and the information below. It also clearly states that one roll covers 8 linear feet, if you did not have enough material for your job that would be a calculation error, not an error on our end.
Specifications
Weight 3 lbs
Dimensions 3 in. x 8 ft.
Thickness 1/16 in.
Weight 2 lbs.
Coverage 8 linear ft.
Quantity 1 roll
As with any purchase, through any company, if you do not feel the shipping charge is reasonable, you do not have to purchase the material.
Another option would be to call our sales team and discuss your project and your concerns. Our team would have told you that typically the Quiet Barrier Tape is used with our Quiet Barrier Specialty Composite, not our Impact Barrier QT Flooring underlayment. They could have also seen if another carrier, perhaps freight would have been a less expensive option, unfortunately, you did not call and speak with anyone on our team so we were unable to assist.
We will also be emailing the address we have on file.
We wish you the best.
The Soundproof Cow Team
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