Terrible outcome and customer service. Spent over $2500 on manf stone fountain purchase for a client. Shipped only on a pallet with a black plastic bag type wrap-nothing else. Picture show carpet & bu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The sales people at soothing company were absolutely wonderful to work with. Everything they promised was done to perfection. My "logo water wall" was amazing and the installation video complete and... Se mer
My daughter wanted an outdoor fountain and I found this site and suggested she choose one for her birthday. We were both excited. Once she assembled it, she realized it would only produce a slight g... Se mer
one full month for delivery with three false delivery dates. Then they and T-Force brought them in a large 20 wheeler truck when Soothing and T-Force knew and acknowleded that they needed a "box truc... Se mer
Företagsinformation
Om Soothing Company
Informationen kommer från olika externa källor
The Soothing Company offers a large variety of indoor and outdoor decor items for your home and office. We offer bean bag chairs, Water Fountains
, hammocks, Fireplaces
, Outdoor Art
and much much more. We offer Free Shipping and No Sales Tax on all items and we strive for excellent customer service.
Kontaktuppgifter
415 NE Cedar St, Suite B, 98607, Camas , USA
- 1-888-839-3597
- info@thesoothingcompany.com
- soothingcompany.com
2,8
Medel
48 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Enjoying it!
We were very pleased with the service we received. Questions answered promptly and fountain we chose easy to put together. Our tenants love having it in the sunroom which is used for all types of relaxing activities. The sound of the water adds to the atmosphere of our room.
13 februari 2014
Omdöme utan inbjudan
Beautiful variety
There are hundreds of fountains to chose from. The quality cant be beat
13 februari 2014
Omdöme utan inbjudan
$1000 product was not what was represented, had to pay shippping to return and refund was only $600! Will never shop there again.
My daughter wanted an outdoor fountain and I found this site and suggested she choose one for her birthday. We were both excited. Once she assembled it, she realized it would only produce a slight gurgle of water, nothing like the magnificent flow water represented in the photos. I paid $1000 for it, she paid the $200 shipping to return it, and the company only refunded $600. This was an online shopping disaster.
13 februari 2014
Omdöme utan inbjudan
I actually just set it up 3 days ago.
I set it up just 3 days ago . Easy installation and works great. I had to insert some plastic to cover up middle holes as water wasn't getting out to the ends now it works great!!
13 februari 2014
Omdöme utan inbjudan
unhelpful customer service and poor product
Our fountain has leaked since we received it and we can no longer even use it as a fountain because of the waste of water and effect on the ground around it. when we first received it I tried to make several complaints with the company with very poor and limited responses. I would not recommend the company and regret my purchase as I essentially have a large bird bath and have only used the fountain 3 times in the last year and a half.
13 februari 2014
Omdöme utan inbjudan
We have been trying to get you to send someone to see why our fountain spurts water, making it unusable. This has gone on for months.
Our contractor Isaac Oren has called you for help and perhaps an added part. We are very frustrated. We may discard the fountain if we cannot make it work correctly. It has never worked right but gotten worse over time.
13 februari 2014
Omdöme utan inbjudan
Svar från Soothing Company
Hello Luellen,
We have looked up your order and noticed you have the Whispering Creek from Adagio Water Features. We are sorry you are having issues. Have you spoken to their technical support? Usually 99.99% of issues can be solved with their troubleshooting problems or over the phone with their support. Please contact Adagio at 801-255-9484 and someone in customer service would be more than happy to help you with your fountain.
Thank you,
Soothing Company
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