Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

I have been using these products for many years now but haven’t recently been disappointed with the service. I have products on subscription and for the last few months I have not been sent the cream... Se mer

Betygsatt 1 av 5 stjärnor

Normally very satisfied. However the last 2 deliveries have been short of day cream but charged. The first time the monies returned quickly not so the second time it took at 3 emails to get a response... Se mer

Betygsatt 5 av 5 stjärnor

I have been using Sond products for a month now I use the cleanser, day cream and midnight feast cream. I suffer with Roseacre and have tried quite a lot of different creams including antibiotic cream... Se mer

Betygsatt 5 av 5 stjärnor

Love this skincare range. I started using it during lockdown 2020 when my Rosacea worsened and it was getting me down. I started using the cleanser and moisturiser and combined with occasional use of... Se mer

Företagsinformation

  1. Tillverkning av kosmetiska produkter
  2. Leverantör av skönhetsprodukter
  3. Leverantör av kosmetika och parfymer
  4. Kosmetika

Informationen kommer från olika externa källor

Sönd is a skincare system for sensitive skin, which harnesses the incredible natural power of silica.


Kontaktuppgifter

  • Great Newport Street, WC2H 7JA, London, Storbritannien

  • sondskin.com

3,7

Medel

TrustScore 3.5 av 5

102 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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3,7

Alla omdömen

(102)

12 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

I have been using these products for…

I have been using these products for many years now but haven’t recently been disappointed with the service. I have products on subscription and for the last few months I have not been sent the cream cleanser, with no explanation. I have contacted them and haven’t had a personal response but have been refunded for one of the missing cleansers. I can see on the website this cleanser is always out of stock but I would have appreciated them telling me or replying to me. I do really like their products but have now found another cleanser

26 mars 2026
Betygsatt 4 av 5 stjärnor

I love these creams

I love these creams. Helped clear up my eczema. Not so keen on the cleanser so tend not to use it but the creams are fab.
Small packaging thing.. it would be good if the tubes or lids were more of a difference in colour! I get them
Mixed up sometimes. Thank you

25 mars 2026
Betygsatt 1 av 5 stjärnor

Normally very satisfied

Normally very satisfied. However the last 2 deliveries have been short of day cream but charged. The first time the monies returned quickly not so the second time it took at 3 emails to get a response. Am apprehensive about the next scheduled delivery.

24 mars 2026
Betygsatt 2 av 5 stjärnor

No reply to emails

The products are good, but the customer service could improve: I have tried to contact the company about a missing product in my latest order via both the email address listed on my order and the one on the website.

In my latest order, one product had been crossed out with a pen without any explanation and yet I was still charged for that product on 24th February. I'd understand if it were out of stock but the lack of warning or explanation, and the fact I was still charged for it is not great.

What is worse is I have yet to receive a reply to my query regarding this order (I sent the first email on the 26th February). I have read some other other reviews and it seems it isn't the first time emails have not been replied to (so maybe the company should make sure to check the spam folder regularly if that is where customers' emails end up).

26 februari 2026
Betygsatt 5 av 5 stjärnor

I love the cleanser

I love the cleanser. I have excema on my face and neck and this is so soothing and smells lovely. I sometimes use it as a mask and just leave it on. It never irritates my skin. Highly recommend.

2 januari 2026
Betygsatt 5 av 5 stjärnor

Exceptional skincare, beautifully formulated and genuinely effective

I rarely leave reviews, but Sönd genuinely deserves the time.

From the first use, the quality of the formulation is obvious. The texture, absorption, and finish feel considered and premium, with none of the heaviness or irritation that often comes with supposedly “luxury” skincare. Everything feels balanced, calm, and effective, which is exactly what good skincare should be.

What really stands out is that Sönd clearly prioritises formulation integrity over marketing gimmicks. The products feel thoughtfully developed, results-focused, and refreshingly honest. My skin looks healthier, feels more comfortable, and responds well even with consistent daily use.

Delivery was prompt, packaging was understated and elegant, and the overall brand experience feels confident rather than flashy. It is rare to find a skincare brand that delivers on both performance and restraint, but Sönd manages it effortlessly.

An excellent brand doing things properly. I will absolutely continue using their products and would recommend them without hesitation.

25 november 2025
Betygsatt 5 av 5 stjärnor

Sond Cleanser and Serum

I have the serum and cleanser on subscription. Great products for my skin which used to become inflamed due to my rosacea. The service is great!

14 juli 2025
Betygsatt 1 av 5 stjärnor

Wrong delivery address automatically…

Wrong delivery address automatically chosen by you. Not helpful

8 maj 2025
Logotyp för Sönd

Svar från Sönd

Hi Maggie, I am sorry that the wrong delivery address was chosen. When checking out the system selects the default delivery address which can be the first address entered by the customer unless updated.

If the default address is still incorrect let us know and we can have that updated for you.

While frustrating, this error is out of our hands. We rely on having good reviews online so if you could update or remove it would be much appreciated.

Thank you,

Betygsatt 5 av 5 stjärnor

I have used Sond tablets for many years…

I have used Sond tablets for many years now .. I recently had a break from them as I was out of the country .. I definitely did not have the same energy and zest without them and interestingly I got a bad cold which I never have when I’m taking them ! Highly recommend these pills …

17 februari 2025
Betygsatt 1 av 5 stjärnor

It's been two years and I still haven't…

It's been two years and I still haven't recieved nor my package nor a reply to my emails.

3 december 2024
Logotyp för Sönd

Svar från Sönd

Hi Maria, I am sorry that you haven't received your order! I searched for your email and found it in our spam box. I am very sorry to have missed it! As your order was sent to Italy I would guess that the package had issues in customs. We can either refund your order or send it again, this time from within the EU so customs shouldn't be an issue. Please let us know how you would like to proceed. Markus

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