Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
3,4
10 omdömen
Har besvarat 25 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
1.The order was delivered with a 1.5-month delay.
2.The ordered kit was missing 8(!) components.
3.Customer support is completely unresponsive (waited for 5 days).
Overall, the idea is not bad, but the execution is very poor. There are issues with missing components, logistics, and customer support. The soldering iron itself could use more powerful tips, at least the 245s — it wouldn't compromise compactness, but it would add versatility to the kit.
Bouhgt the diy kit in January , the website says that it would come in February. But only after 3 e-mails in march they send me the kit, when I opened it I saw that in a soldering kit is no soldering iron? That was now 2 weeks in the past and I didn’t receive a replacement or a tracking code. It’s really sad that such a good product has such a bad shipment
Having a compact kit with everything you need in it has been really convenient and is a good entry point into soldering for newer users. Shipping wasn’t too long and communication has been great
Great compact soldering station.
Exactly what I always wanted to have - small footprint versatile soldering station that I can take with me.
Love the open source part - have already modified and printed the pen holder since I am left handed.
There were a few bits missing in the deluxe edition I ordered, contacted the support team, and they sent the missing items next day - got them in a week.
The whole process from ordering to receiving took 4 weeks, which was acceptable.
Overall happy with the product and support!
I received my kit about one week ago. I ordered mine in the beginning of March. I read about other reviews on long delivery time, but in my case the delivery was much faster.
I'm setting up a small home workshop in my garage with 3D printer, tools for fixing and building small electronic projects and Soldr was a perfect addition to this configuration. I like the possibility on printing parts by myself, if something breaks down. The design and compactness of the Soldr is absolutely a big plus. It is easy to take with you and the Deluxe edition contains everything to get started.
Overall I'm happy with the product.
I ordered my SOLDR original in January 2026 with estimated shipping in February. They started shipping in the beginning of March according to support and I received the kit in mid March, but without the soldering iron that was supposed to be included. So I have not been able to use it, but support has stated that they estimate the soldering iron to be shipped in a week or two.
I was waiting for 2 months and nobody contacted me.
Expected: February
Actual: march
I expected: basic tool kit with Soldering Iron
Actual: other things without Soldering Iron. It didn’t cost announced price.
Very good communication regarding delay. High quality, everything was included, safe packaging. You get what you pay for, and the support and setup manual is really well made.
Man erhält hier zum Preis von knapp 200€ hauptsächlich 3D-gedruckte Teile von schlechter Qualität, in der Lieferung fehlten Teile, der Support reagiert nicht.
Svar från Soldr
Hello there,
Thanks for sharing your experience — and we’re sorry it didn’t meet your expectations.
During our transition from Kickstarter to e-commerce, we had some real growing pains. Missing parts should not happen, and we understand how frustrating that is.
All structural parts are produced in carbon-fiber-reinforced PETG for durability and heat resistance. While we’ve received a lot of positive feedback, we acknowledge that some early units did not meet our quality standards and we’ve since tightened both production and quality control.
We’re a small team, and during peak periods some support requests were delayed — in a few cases even missed during a CRM transition. That’s on us, and our support and fulfillment processes have since been improved.
We’d really like the chance to make this right. Please reach out to support@soldr.pro with your order details and we’ll take care of it.
Thanks again for the honest feedback — it helps us improve.
Best,
Hannes @ SOLDR
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
