Sold.co.uk Omdömen 

Truly the most incomptent estate agency in the UK. If you are considering selling through sold..co.uk, please avoid them.

Having called them 7 times in attempt to view a flat, they have no staff available to take calls, book viewings or do anything at all really.

The receptionist says it's not possible to speak to anyone and couldn't suggest a time or date that it would be worth calling back.

Because of the service they provide, the vendor has lost a sale.

Please do not waste your money or time. Do not employ them. Go with a reputable agency instead.

I’ve had my property ready for market for a few years. I saw a potential old property I’d like to view that’s in with Sold.co.uk. Sent an email enquiry to arrange a viewing as there was a pretty poor listing containing only 6 photos in total.
A few days later I was called by a young lady who informed me that as my property wasn’t on the market or under offer I couldn’t possibly view their 6 photo listing!
That wasn’t negotiable and I ended the conversation saying I didn’t like taking property buying advice from a 19 year old girl.
A few days after that the same girl rang me to ask if I’d like to start marketing my property with Sold.co.uk. Hilarious.
I reminded her that she refused me a viewing on the property they were listing and she put the phone down on me.
I swear this is all true. I’m pretty certain I don’t want my property listed by an agent that refuses to arrange viewings.
The one I wanted to view now has a price reduction.
I wonder why….?!

From start to finish sold it have been amazing and helpful. Always on other end of phone when needed. Made the whole experience stress free. Great advice lovely people.

Absolutely amazing service , our house sat on the market for 13 months horrendous experience with other estate agents , I marketed with sold on the 1st of march got offered a price we were happy with on the 4th and we have completed the sale today , I cannot thank Ella Seki enough she is an absolute thorough professional at what she does , kept us in the loop , rang us literally on a daily basis and if we gave her something to address it was done ,I truly hope the powers that be at sold really appreciate what a diamond they have in her , I was going through an extremely tough time with a death and she made everything so much easier , thank you Ella I am so sad we won’t be chatting now we are beyond grateful to you and Hredi at XYZ for getting us over the finish line, I can’t recommend you enough!!!!!!!

I have used Sold previously in order to sell a property and my current experience this time with Sold was just as good. Although the fees are quite high they earn their money and they are very quick and very responsive. Ella was our main contact and she kept us informed of progress via e mail and phone. I have found Sold and XYZ Legal (who Sold used for the conveyancing) excellent. Far less hassle than using the conventional route to a sale. If I have any more properties to sell I wouldn't hesitate to use them again.

They don't deserve one star but I had to so that I can write about them, first I contacted with CHRIS JACKSON, I spoken with him over the phone he said clearly buyers are ready to Purchase all he needs 30 days from me, I wish that time I recorded the conversations, provided me fake hope, he even told
me that he got many INVESTOR are ready to Purchase my property, I know now he will denay that, and than so many times he was chasing me to sign the 28 days contract with them, once his job is complete than real struggling start with SOLD.CO.UK. DAHNISH KHAN member of staff very rude person never listen to people,talk very very rude, not willing to help or listen what the customer needs, if this guy still working for the company
Than I feel sorry for the owner , they done nothing for me just wasted my time, they only a online state agents who only depends on right move and Zoopla, in 28 days they couldn't even get 1 viewing for me, now my property with a local state agents and within 2 weeks I Sold my property. I know now they will come up with some nice,sweet, words defending reply but please believe me most of there word is not true, People's I have learned my lessons, if you wish to sell your property please stay with local agents or any one better but not SOLD.CO.UK, I only share my experience what I had with them, end of the day if people still wish to received there services that would some one very unlucky like me, PLEASE EVERYONE before you get involved with any commitments with them think 1000 times, All they gonna provide you just waste your time, thanks everyone for reading my experience.

Hard to contact them. If you have choice go with a local estate agent. They will say they have list of investors but it is just a trick to get you into listing the property. Not worth your time.

Sold my property through this company and found them excellent from start to finish. Communication was excellent and found the whole of the team to be helpful.
I have to say Thea Willsmore was absolutely outstanding. Her communication skills, helpfulness and patience were excellent throughout this difficult sale. She went above and beyond to help this process and found her to be very empathic and understanding overall.
Would definitely rate her more than 5* - what a credit to the company. I used the Solicitors they recommended too as part of the process and again found them very helpful - quick response to emails etc. Thanks you all very much in helping me sell my home and move into the home of my dreams.
Special thank you to Thea - you are a STAR.
My very best wishes to you all, I will certainly be recommending you. Kindest Regards, Kim

We have battled with estate agents for the past 6 months looking for a house for our family. When we saw the house advertised with sold.co.uk we were unfamiliar with them and how they work. I can honestly say save yourself stress and purchase with this company. The house prices are realistically and fairly priced, the service we have received is fantastic ( shout out to Dahnish ) and 100% definitely use the solicitors they recommend. At every stage they have been informative , courteous and honest. The house buying process has gone so smoothly and quickly which has been such a relief. We viewed the property end of March this year ( think 19th of March ) and as of today 4th of April have been told the contracts will be sent out next week. We are very much looking forward to moving in and enjoying our family home with our two small children.

Keep well away from this online estate agent. I requested a viewing for a house in Somerset.
I had to phone them numerous times for an update of THEIR progress in arranging with their local viewing agent for a viewing.
I could only be in the area on a certain day and they did not see their would be a problem. They promised to inform me by close of work yesterday.
They eventually emailed me this morning to say that they would only be able to arrange a viewing on a suggested list of dates and times.
There is only one house on their listing for Somerset, so I definitely do not think their local viewing agent is over worked or overbooked!
Read their negative reviews on Trustpilot and you will get an idea of this firm’s shoddy customer care!

⭐️⭐️⭐️⭐️⭐️ – If I Could Give Ella Seki a Whole Galaxy, I Would!
I don’t even know where to begin because Ella Seki is beyond exceptional—she is a rare gem in the world of real estate. From the very first moment, she wasn’t just an agent; she was a lifeline, a guide, and a true support system.
Through one of the most stressful transitions of my life, Ella was the only person who consistently checked in on me, reassured me, and guided me every step of the way. She went above and beyond her role—not because she had to, but because she genuinely cares. While others did the bare minimum, she did everything in her power to make sure I was informed, supported, and never left me feeling alone in this process.
She spent so much of her time (though I’d never call it wasted) just to make sure I was okay, and I will never forget that.
If you are lucky enough to have Ella Seki handling your property matters, know that you are in the best hands possible. She is professional, kind, incredibly knowledgeable, and truly one of the best people I’ve ever had the pleasure of working with.
Thank you, Ella, from the bottom of my heart. I would give you a whole galaxy of stars if I could! Five stars aren’t enough for you.
Highly, highly recommended!
Cat

Ella S was absolutely amazing, she calmed me down when there were delays and was always clear, knowledgeable and efficient in answering any queries.

The price was lower than market value but they are clear from the start that its going to be.

Brilliant communicators and so helpful throughout the process of selling. They are very proactive and Sarah was an absolute professional and made everything simple for me during a very busy time.
Highly recommend this company and if they are all like sarah that would be great.

AVOID AT ALL COST. I will be making my way to the Ombudsman to see how i can report these guys for having such business practices and thanks to the rest of the reviewers here confirming my suspicions. They really push you hard into chosing their conveyancy services and they add the ending...if you chose our services this could add lot more weight to your offer...guess what, we didn't and despite having made a strong offer (their own words) our offer was rejected. Trully harsh trading policies.DO NOT USE

Just purchased a house with sold and Dahnish and Ella were absolutely fantastic! Really good communication throughout, didn't need to chase for updates and made what is usually a very stressful process feel so easy! Also really recommend the solicitors they may advise you to instruct (XYZ Law) as the communication between them and sold.co.uk is also fantastic. Thank you both so much, fantastic experience with these agents 😊

What can i say ! Sold was very professional Ella and her team was always just on the other end of the phone or email. Weekly updates and nothing was to much trouble for them.
I had quite a few problems with the high street agents after weeks of messing about countless people in and out of my house we turned to sold.
Within 2 weeks we had a cash offer from our buyers and everything ran smoothly afterwards. I would recommend Ella.sek to anyone in need of a quick hassle free sale. Thankyou so much SOLD

Ella was cheerful, businesslike and helpful with the practical details of selling our property

Ella was fantastic from start to finish thank you for assisting in the purchase!

I was a first time buyer and Ella was amazing, she explained all the steps to me and was so helpful every time I called. (Which was a lot of times 😂😂)

Ella Seki has been absolutely incredible. An absolute boss babe legend. She has gone above and beyond. I hope she is recognised for her hard work and awarded for it. Has truly been a shining light in my house buying process.

As a first time buyer I know little of this experience, she has helped me throughout this entire process in many ways. Unfortunately I was stuck with a terrible solicitor therefore encounted many problems, problems which she resolved and kept me from going crazy.

Not only did she keep me in constant update with the progression of my case, she wrote me a draft letter of complaint to my solicitors, which helped so much. She didnt have to do this, but she did, it made things so much easier and achievable.

As someone with adhd, she has helped me more than she knows and truly made a positive difference. She provided me with updates from the sellers solicitors which helped me challenge my solicitor when they were not performing their due diligence. She is always fast in her communication, replies to emails immediately, calls regularly as well, communicates between myself, the seller , the solicitors. Ella genuinly cares and is a dedicated, respectful, loyal, tenacious, strong, diligent person. She has saved my sale from falling through. Literally owe her so much. More people with her drive and mindset would make the world go far and be a better place. Thank you.