SolarSesame Omdömen 

88
•
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

First off Conor is the Man! The solar product is what i was expecting but the service and process was made so easy and effortless from conor in just blown away. 10/10 If you have the opportunity to wo... Se mer

Betygsatt 5 av 5 stjärnor

Kerrie helped me bundle a roof, solar and brand new Carrier HVAC system at my house. it was a big project so i was nervous but the Project Management team was with me every step of the way. Solar Ses... Se mer

Betygsatt 5 av 5 stjärnor

Kerrie was so helpful with my decision to use Solar Sesame! She brings knowledge and a smile with her service and I have been highly recommending SolarSesame!

Betygsatt 5 av 5 stjärnor

The process for getting solar started out a little rocky for us but once SolarSesame (Mei McPherson) took over it was smooth sailing. They are knowledgeable, patient (answering a zillion questions) an... Se mer

Företagsinformation

  1. Solenergiföretag

Skrivet av företaget

Ready to Power Your Home, Your Way? SolarSesame is here to make your solar journey effortless. With our commitment to quality and customer satisfaction, you can trust us to deliver a system that: 1. Uses top-tier brands like Tesla, Enphase, and Qcells. 2. Offers a 12-month payment holiday with our PPA plan. 3. Comes with a production guarantee to ensure optimal performance. 4. Offers flexible financing options to fit your budget. 5. Simplifies the process by handling tax credits and rebates. 6. Provides prompt support with a 24-hour response guarantee. 7. Protects your home with $3 million in insurance coverage. 8. Is installed by our expert in-house team. 9. Annual inspections and cleaning for peak performance. 10. Is backed by a 25-year labor warranty. Let’s make your home more sustainable and save you money. Contact us today for a free consultation!


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

88 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(88)

19 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

I came across Solar Sesame’s website…



I came across Solar Sesame’s website and used the estimator tool. It’s crazy to see how much our energy bill will increase and also what solar can do for our finances. When we decide to go for it, I’m definitely going to get a consult from solar sesame. Seems like an easy decision to me.

30 juli 2024
Omdöme utan inbjudan
Logotyp för SolarSesame

Svar från SolarSesame

Thank you for checking out our website and using the estimator tool! We’re glad to hear that you found it insightful and that it highlighted the potential benefits of solar for your finances. When you’re ready to take the next step, we’d be thrilled to provide a consultation and help you make the best decision for your needs. If you have any questions or need more information in the meantime, feel free to reach out. We’re here to help make your transition to solar as smooth as possible!

Sunny Regards,
SolarSesame Care Team

Betygsatt 5 av 5 stjärnor

Website

We Came across their website and we love seeing the quote option. Definitely interested in going Solar!

26 juli 2024
Omdöme utan inbjudan
Logotyp för SolarSesame

Svar från SolarSesame

We’re excited to hear that you enjoyed our website and the quote option! It’s great to know that you’re considering going solar. If you have any questions or need more information to help with your decision, feel free to reach out. We’re here to assist you every step of the way!
Sunny Regards,
SolarSesame Care Team

Betygsatt 5 av 5 stjärnor

Great combination of products and…

Great combination of products and service. Danny was equipped with the right information. Very appreciative.

24 juli 2024
Omdöme utan inbjudan
Logotyp för SolarSesame

Svar från SolarSesame

Thank you for your positive feedback! We’re glad to hear that you found our combination of products and service to be excellent. It’s great to know that Danny was able to provide you with the right information and support. We truly appreciate your kind words and look forward to continuing to assist you. If you have any more questions or need further assistance, don’t hesitate to reach out!
Sunny Regards,
SolarSesame Care Team

Betygsatt 5 av 5 stjärnor

Thanks to the Solar Sesame team for…

Thanks to the Solar Sesame team for making it possible for us to decide on the program. The management and staff provided professional support. They are courteous, knowledgeable and focused on excellence. We commend this group enthusiastically.

30 juli 2024
Omdöme utan inbjudan
Logotyp för SolarSesame

Svar från SolarSesame

Thank you so much for your enthusiastic commendation! We’re delighted to hear that our team’s professionalism, courtesy, and focus on excellence helped you make your decision. It’s our goal to provide the best support possible, and we’re thrilled that you had a positive experience with us. If there’s anything else you need or any further assistance we can offer, please don’t hesitate to reach out. Your satisfaction is our top priority!

Sunny Regards,
SolarSesame Care Team

Betygsatt 4 av 5 stjärnor

Keeping in touch with me

The only reason I have 4 stars is because the project is not complete yet. I will wait until the project is done to update my rating. I appreciate being kept informed of changes and updates.

30 juli 2024
Omdöme utan inbjudan
Logotyp för SolarSesame

Svar från SolarSesame

Thank you for your feedback and for taking the time to share your thoughts. We’re glad to hear that you appreciate the communication from our team. We understand that you’ll wait until the project is complete to update your rating, and we’re committed to ensuring that everything meets your expectations. If you have any more questions or need further updates, please don’t hesitate to reach out. Your satisfaction is our priority!

Sunny Regards,
SolarSesame Care Team

Betygsatt 5 av 5 stjärnor

Customer Service Experience

The follow up and communication from Solar Sesame was great. They were prompt in answering my questions and concerns. I appreciate the attention to details and keeping on top of the issues.

29 juli 2024
Omdöme utan inbjudan
Logotyp för SolarSesame

Svar från SolarSesame

Thank you so much for your positive feedback! We’re thrilled to hear that you had a great experience with our follow-up and communication. Ensuring that your questions and concerns are addressed promptly is very important to us, and it’s wonderful to know that our attention to detail made a difference for you. If you need anything else or have further questions, feel free to reach out anytime. We’re here to help!
Sunny Regards,
SolarSesame Care Team

Betygsatt 1 av 5 stjärnor

FAILURES!!!!!!

Update September 5th 2024 from July 30th 2024 Just got a call from my local Rep that came by to buy from this company. Apparently they are ghosting them and pulled out of Texas. BUYERS BEWARE!! Left me hanging with false promises.

28 juli 2024
Omdöme utan inbjudan
Logotyp för SolarSesame

Svar från SolarSesame

Michael, thank you for taking the time to share your feedback. We sincerely apologize for the situation and any frustration or confusion it has caused. We understand how disappointing this experience must be for you.

We want to clarify that our recent exit from Texas was due to unforeseen circumstances, including the unfortunate bankruptcy of our equipment and financing partner, SunPower. This decision was made to avoid long-term issues that could arise from their inability to support your system. While this change came suddenly, we should have communicated with you more clearly, and for that, we truly apologize.

Please rest assured that you will not be charged for any services or equipment. We take full responsibility for the disruption, and our priority remains ensuring that you are not left with any financial obligations.

We are truly sorry for the inconvenience, and if you have any further concerns or need assistance, please don’t hesitate to reach out to us at contact@solarsesame.com. Thank you again for your patience and understanding.

Betygsatt 5 av 5 stjärnor

Great Install

Tech's were very good and thorough.

26 juli 2024
Logotyp för SolarSesame

Svar från SolarSesame

Thank you so much for your positive feedback!

We are thrilled to hear that you had a great installation experience and that our technicians were able to meet your expectations with their thoroughness and expertise. Your satisfaction is our top priority, and it’s wonderful to know that we could deliver on our promise of quality service.

If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We truly appreciate your support and look forward to continuing to serve you.

Sunny regards,

SolarSesame Care Team

Betygsatt 1 av 5 stjärnor

How do I do negative stars…so bad that…

How do I do negative stars…so bad that I’m willing to take the time to leave a review. What an absolute dog S**** show. The worst experience ever and you couldn’t pay me to do this again. ABSOLUTELY ZERO COMMUNICATION. Salesman basically tried to scam me after I signed documents by upping the price of the battery when the numbers had already been established and signed because of the screw up between solar seasame, the financing company Sunnova and the installer. Then absolute no communication from the project manager between him myself and any of the other companies utilized in this process. Now there are solar panels installed on my house in an incorrect layout as opposed to the layout
Revision that I signed which apparently now this company has no oversight of this and it’s on the financial company Sunnova who has also had next to no communication with me or with solar seasame. All of a sudden I find out from the salesman he no longer works here from his direct number rather than an informing call because the project manager was useless as a box of rocks. This mattered because I had to go out of my way to talk to him to find out anything about this project in the 6 plus months it took to have anything happen. Now that solar seasame apparently “no longer operates in north Florida” (from the salesman) I had absolutely zero luck with any contact information on solar seasame site to even get ahold of them. So now my project is lingering with again zero knowledge on what is even the plan of action to get this fixed. Would not recommend any day of the year. Not worth it an absolute terrible experience with an absolute worse company.

If you give me contact information I can reach out for further Information.

17 juli 2024
Omdöme utan inbjudan
Logotyp för SolarSesame

Svar från SolarSesame

Dear Mr. Snuffy,

We take your criticism very seriously and deeply apologize for the issues you’ve encountered with your solar system. Unfortunately, I have not been able to locate your information in our system. We strive to maintain constant communication with all our clients, and I want to ensure we address your concerns promptly.

Could there be a possibility that your project is listed under a different name, or might it be associated with another company? We are committed to rectifying this situation for you, but to proceed, we need to confirm that this is indeed a SolarSesame project.

Please provide any additional details that might help us locate your project in our records. Thank you for your understanding and cooperation.

Sincerely,
SolarSesame Care Team

Betygsatt 5 av 5 stjärnor

These guys are professionals!!!

These guys are professionals… our energy consultant was transparent, friendly, and helpful when designing a system to cover our electric needs. We ended up not doing it the same day we met with the consultant but he didn’t pressure us into a decision. Their website also included user friendly features that helped us make an informed decision.

12 juni 2024
Omdöme utan inbjudan
Logotyp för SolarSesame

Svar från SolarSesame

Dear Arsho,
Thank you so much for your fantastic review!

We are delighted to hear that you found our team to be professional and our energy consultant transparent, friendly, and helpful. It's great to know that you appreciated the pressure-free environment and that our user-friendly website features helped you make an informed decision.

Your feedback is incredibly valuable to us, and we are grateful for the opportunity to assist you in your journey to clean energy.

Sunny Regards,
SolarSesame Care Team

Betygsatt 5 av 5 stjärnor

Working with Mikey and the SolarSesame…

Working with Mikey and the SolarSesame crew was awesome! They totally took the lead with our HOA to get all the approvals sorted. For us, that was a game-changer because, let's face it, we're super busy and just don't have the time to get bogged down in all that permit and paperwork hassle. Fast forward three months with the system up and running, and our electric bills have seriously taken a dive. Totally recommend them if you're looking to cut down on those energy costs!

6 mars 2024
Omdöme utan inbjudan
Logotyp för SolarSesame

Svar från SolarSesame

Dear Prakhar,
Thank you so much for your awesome review!

We’re thrilled to hear that working with Mikey and the SolarSesame crew was a great experience for you. It’s wonderful to know that we could take the lead with your HOA approvals and save you from the hassle of permits and paperwork.

We’re also delighted to hear that your electric bills have significantly decreased with your new system. Your recommendation means a lot to us!

Sunny Regards,
The SolarSesame Care Team

Betygsatt 5 av 5 stjärnor

I gave the SolarSesame.com website a…

I gave the SolarSesame.com website a whirl to design our system, and it was a game-changer! It was so cool to see our ideas come to life and really get a handle on what we wanted. Plus, the fact that they offer this for free! Love it!

13 december 2023
Omdöme utan inbjudan
Logotyp för SolarSesame

Svar från SolarSesame

Dear Anil,
Thank you for giving our website a whirl and sharing your experience!

We’re thrilled to hear that designing your system on SolarSesame.com was a game-changer for you. It’s fantastic to know that you enjoyed bringing your ideas to life and found our free tools helpful in understanding what you wanted.

Your feedback is greatly appreciated!

Sunny Regards,
The SolarSesame Care Team

Betygsatt 5 av 5 stjärnor

I finally made the leap to solar for my…

I finally made the leap to solar for my house, and let me tell you, it was a breeze! Alante took care of the heavy lifting; all I had to do was check things over and put my signature where it was needed - easy peasy. He's super professional and breaks everything down so it's easy to grasp. Made sure all my questions got answered too. Super happy with how everything turned out and I'd definitely recommend them to anyone thinking about going solar

22 mars 2024
Omdöme utan inbjudan
Logotyp för SolarSesame

Svar från SolarSesame

Dear Manan,
Thank you for sharing your wonderful experience!

We’re delighted to hear that making the leap to solar for your house was a breeze and that Alante took care of the heavy lifting. It’s great to know that his professionalism and clear communication made the process easy and stress-free for you.

We’re thrilled that you’re happy with the outcome and appreciate your recommendation. If you have any further questions or need assistance, we’re here to help!

Sunny Regards,
The SolarSesame Care Team

Betygsatt 5 av 5 stjärnor

we got quotes from a bunch of different…

we got quotes from a bunch of different places and the prices were all over the map. You've got to watch out, because some of these cheaper options are cutting corners with low-quality stuff from China. We decided to go with SolarSesame in the end because they were offering top-notch gear and service at a fair price. They really did their homework, looking into what we need now and what we might need down the line, and they sized the system just right. After chatting with them, it clicked that a couple of the other, more questionable solar companies had tried to lowball the system size to make their price seem more appealing. When the install day came around, the crew was here bright and early and didn't pack up until everything was done, all in one day!

24 januari 2024
Omdöme utan inbjudan
Logotyp för SolarSesame

Svar från SolarSesame

Dear Rickle,
Thank you for taking the time to share your experience!

We’re glad to hear that you chose SolarSesame after comparing quotes from different places. Your insights about the importance of quality and fair pricing are invaluable. We take pride in offering top-notch equipment and service, ensuring that our customers get exactly what they need for both now and the future.

It’s great to know that our thorough approach and honest system sizing stood out to you. We’re also delighted that our installation crew met your expectations by completing the job efficiently in one day.

Your feedback is greatly appreciated, and we’re thrilled that you’re happy with your decision to go solar with SolarSesame. If you have any further questions or need assistance, we’re here to help!

Sunny Regards,
The SolarSesame Care Team

Betygsatt 5 av 5 stjärnor

The journey to choosing solar energy…



The journey to choosing solar energy was an extensive one for my family and me. It began when we received a hefty PG&E bill in July, prompting me to look into solar options, specifically wanting a Tesla battery. Mei, our Energy Consultant, was forthright and clear about the delays associated with the Tesla battery, and introduced us to the Sunpower Sunvault. After an additional week of diligent research, we decided to proceed and sign the contract. The installation team was exceptional, completing the project in just one day.

27 september 2023
Omdöme utan inbjudan
Logotyp för SolarSesame

Svar från SolarSesame

Dear Vikram,

Thank you for sharing your journey to choosing solar energy with SolarSesame!

We’re glad to hear that Mei, our Energy Consultant, provided you with clear and honest information, guiding you through the process and introducing you to the SunPower SunVault. It’s wonderful that her transparency helped you make an informed decision.

We’re also delighted that our installation team exceeded your expectations by completing the project in just one day. Your satisfaction is our top priority, and we’re thrilled that you and your family are now enjoying the benefits of solar energy.

Your feedback is greatly appreciated, and if you have any further questions or need assistance, we’re here to help!

Sunny Regards,
The SolarSesame Care Team

Betygsatt 5 av 5 stjärnor

As someone who is interested in solar power...

As someone who is interested in switching to solar power but didn't know where to start, Solar Sesame's online calculator tool broke it down and made it approachable. The website in general is easily accessible with clear information and graphics. I highly recommend Solar Sesame for anyone else new to the process as well!

1 maj 2023
Omdöme utan inbjudan
Logotyp för SolarSesame

Svar från SolarSesame

Thank you for your positive feedback! We’re glad to hear that our online calculator tool and website made the process of exploring solar power more approachable and clear for you. We strive to make the transition to solar as easy as possible for everyone, and it’s great to know that you found our resources helpful. If you have any more questions or need further assistance, we’re here to help!

Sunny Regards,
The SolarSesame Care Team

Betygsatt 5 av 5 stjärnor

This company put solar on mine and my…

This company put solar on mine and my families roof. The specialist who helped us was a real good guy who made sure we understood everything. We we're extremely pleased with the service. He helped us find the best installer and financer for me and my home. If you want an amazing, trustworthy company who will put you first, SolarSesame is the way to go!

10 augusti 2022
Omdöme utan inbjudan
Logotyp för SolarSesame

Svar från SolarSesame

Thank you so much for your wonderful review! We’re delighted to hear that our specialist provided excellent service and helped you navigate the installation and financing process. It’s our goal to put our customers first and ensure they have a smooth experience from start to finish. Your satisfaction is our top priority, and we’re thrilled that you and your family are pleased with our service. If you need any further assistance, please feel free to reach out.

Sunny Regards,
The SolarSesame Care Team

Betygsatt 5 av 5 stjärnor

Solar Sesame made everything easy

Solar Sesame made everything easy. They took care of everything in a timely manner and made sure i understood what was going on during the entire process. Would definitely recommend to a friend!!!

8 oktober 2022
Omdöme utan inbjudan
Logotyp för SolarSesame

Svar från SolarSesame

Dear Timmothy,
Thank you for your great feedback! We’re pleased to hear that you found our process smooth and our team communicative throughout. Making things easy and transparent for our customers is a top priority for us. We appreciate your recommendation and look forward to assisting any friends or family who might be interested in solar power!

Sunny Regards,
The SolarSesame Care Team

Betygsatt 5 av 5 stjärnor

Exemplary service!

I’m Impressed by the knowledgeable staff and exemplary customer service! An efficient administrator in regards to the solar industry. Great job guys, and thank you again!

17 januari 2023
Omdöme utan inbjudan
Logotyp för SolarSesame

Svar från SolarSesame

Dear Breanna,
Thank you for your kind words! We’re thrilled to hear that you were impressed with our knowledgeable staff and customer service. We pride ourselves on being efficient and supportive, and it’s wonderful to know that our efforts have made a positive impact. Thank you for your appreciation and support!

Sunny Regards,
The SolarSesame Care Team

Betygsatt 5 av 5 stjärnor

This company is doing very well!

This company is doing very well I can feel that the customers is the number 1 priority.

16 januari 2023
Omdöme utan inbjudan
Logotyp för SolarSesame

Svar från SolarSesame

Dear Dorian,
Thank you for your positive feedback! We’re glad to hear that you feel our customers are our top priority. We strive to provide the best service possible and are pleased that it shows. Your support means a lot to us!

Sunny Regards,
The SolarSesame Care Team

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