I needed some help with wiring of the scooter and the customer service email was very timely. I would send pictures and they would actually point out which wires to adjust/unplug. I don’t think I’ll b... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Solar Scooters took care of my order and troubleshot what was necessary, great people and support at solar scooters!
Very cheap scooters. You will pay over two thousand but they don’t last for more than 200 miles without an issue. At 500 miles both your motors and controllers gotta be replaced. Junk. No warranty.... Se mer
I bought a e-scooter in July. The scooter has surpassed my expectations. The after care has been great; I had a problem with my saddle, a new saddle was sent without any cost. Communication is great... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Solar Scooters - Travel With Fun. The Best Electric Scooter Retailer in UK. UK Stock and FREE Next Working Day Delivery
Kontaktuppgifter
Orbital Industrial Estate, UB7 9JL, London, Storbritannien
- 020 3633 9118
- hello@solarscooters.co.uk
- solarscooters.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My second purchase from Solar…
My second purchase from Solar Scooters—first the P1 Pro Electric Scooter and now the almighty Hyperion. Delivery was fast and efficient, with the option of delivery insurance for added peace of mind. The quality of their products is truly exceptional, and their after-sales support is outstanding.
For example, when I purchased my first scooter a few years ago, I had an issue with the motor not running properly. Rather than having me send the scooter back for inspection, Solar Scooters promptly delivered a replacement motor the very next day after diagnosing the issue via email.
I’m very glad I chose to buy from this company. Their professionalism and customer service make them stand out!
Fast delivery.High quality throttle.
Have been searching for a scooter for a…
Have been searching for a scooter for a few months and ended up choosing the Hyperion.
The stability of the scooter has made me very happy and not using a damper makes the whole riding experience a pleasure. If you choose the Hyperion you won’t regret your decision.
Was a difficult decision between the P1…
Was a difficult decision between the P1 Pro and FF Lite. In the end, I went with the P1 pro and it was the best decision ever. Very sturdy and the deck is quite large which is exactly what I wanted. I’ve got 45 mph and it would just keep on going. Highly recommended
Extremely understanding and…
Extremely understanding and accommodating! I changed my mind twice, and they provided excellent service throughout. Refunds were processed without any hassle, and I ultimately got the scooter I wanted. Everything went smoothly, and I’m very happy with my purchase. Highly recommend them!
My partner recently purchased the…
My partner recently purchased the eclipse race back from you, and we were thrilled to receive it the very next day even though the delivery was stated to take up to 5 working days. It looks absolutely amazing, and I truly appreciate the speedy service!
I do need a little assistance with installing the front tire as it arrived uninstalled with the bike. I’m looking forward to hearing from you and can’t wait to take the bike out for his first ride once it’s fully assembled. Thank you again for the great service!
Good customer service
Good customer service, lovely staff, very welcoming
Brilliant company
Brilliant company. I got my solar Eq about 1 year ago. It's been a brilliant scooter. I lost my key and contacted customer service and they were really great and helpful with any questions I have. Delivery of replacement parts was really fast and now my scooter is perfect again. I would be deffo using them when I get a new scooter. REALLY WELL BUILT STRONG SCOOTER
Thanks guys
Thanks guys, you are amazing team. Very friendly, excellent service 👍
Excellent service from the team very…
Excellent service from the team very nice product
I like p1 pro and very helpful team.
I like p1 pro and very helpful team.
Amazing customer service
Amazing customer service. I had p13.0 . I am enjoying.
Thank you Solar team .
Scam they will take some of your money if you return use gleeride instead as I got 50mph e scooter for £1039 rather than this company charging £930 for a 40mph scooter
I placed an order and then canceled it the next day before they sent it out and then asked for a refund however he said it’s too late as it’s already been sent out baring in mind I canceled it before they had the chance to send it out and even tho the tracking said it wasn’t sent out he said it has been sent out. I knew he was lying so I said if you send that parcel out I will be leaving a bad review on trust pilot and then he immediately canceled it and started the refund after I said I will leave a bad review. Anyways he didn’t send me my full refund and only gave SOME of my money back and that’s £110 of my refund that he isn’t refunding.
Notice how if you go on their one star reviews other people have also caught them out lying and I seen another review where they tried charging someone £400 to fix the battery after saying they will do it for free and then he took it to a expert and the expert told the guy that the company didn’t even attempt to fix it
Amazing Customer Service
I had a few issues with my scooter and I contacted solar scooters and they replied incredibly fast with information relating directly to the problem and they even send tutorials if I need further help. Thanks so much.
Absolutely brilliant customer service
Absolutely brilliant customer service. Very helpful and clear advice. Replacement part was sent out same day. Perfect
Simply great service
Simply great service, bought the P1 3.0 shipping was quick, well packaged and seamless communication.
Solar p1 3.0 customer service
I bought the solar p1 3.0 an excellent escooter and had one little issue with the lights as they wouldn’t turn off so I contacted solar and the replied straight away asking for a video and sent the part out straight away
Helpful customer service and Fast delivery
Fast delivery, excellent customer service
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








