Solaris Energy Omdömen 

20
•
TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

1st class job done by Solaris. Great work servicing my heat pump, and all done with a smile too. I also had an actuator replaced on the under floor heating. It controlled a part of the kitchen floor t... Se mer

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Betygsatt 5 av 5 stjärnor

Solaris Energies staff over the past 10 years have installed two ground source heat pumps to the properties I have owned. The professional approach /knowledge of their team from the intrica... Se mer

Betygsatt 5 av 5 stjärnor

We have had our ASHP serviced by Solaris Energy for a number of years. From the initial contact, through the service, to the invoicing the staff have been friendly, helpful and efficient. I can’t faul... Se mer

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Betygsatt 2 av 5 stjärnor

They installed an ASHP and full heating system for us, plus the option to do under-floor cooling in summer. A quite complex system, and the execution was overall competent. Their prices are not... Se mer

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Företagsinformation

  1. Värmeteknik
  2. också i
  3. Leverantör av värmesystem

Skrivet av företaget

Solaris Energy are specialists in heat pump systems, helping our customers find the most efficient solution for their heating and cooling needs. We provide expert installation, maintenance, and ongoing support, delivering a reliable, high-quality service from start to finish


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

20 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,5

Alla omdömen

(20)

20 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

The Best

Solaris Energies staff over the past 10 years have installed two ground source heat pumps to the properties I have owned.

The professional approach /knowledge of their team from the intricate details plans and installations of these systems was first rate.

The annual servicing they have carried out is all documented and photographed by friendly and well trained engineers.

I recommend Solar Energy by the excellent service they have supplied to me over the past 10 years.

P.A. South East England

29 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Service

Adrian is such a great advert for you so helpful and diligent pleasure to have him service our heat pumps

16 juni 2026
Logotyp för Solaris Energy

Svar från Solaris Energy

That's great to hear Lindsey. I will make sure your comments get passed on to Adrian.

Betygsatt 5 av 5 stjärnor

ASHP service

We have had our ASHP serviced by Solaris Energy for a number of years. From the initial contact, through the service, to the invoicing the staff have been friendly, helpful and efficient. I can’t fault any of them. Our last service was carried out recently by Adrian who was knowledgeable and very helpful. I would highly recommend this company.

8 juni 2026
Omdöme utan inbjudan
Logotyp för Solaris Energy

Svar från Solaris Energy

Thats great to hear. Thank you for taking the time to leave a review.

Betygsatt 5 av 5 stjärnor

Good service. Good people

Solaris had serviced my ground source neat pump before, so naturally I asked them to come again. The engineer was knowledgeable and also organised. He did a good job and prepared a comprehensive report. I would certainly expect to use Solaris again.

5 juni 2026
Logotyp för Solaris Energy

Svar från Solaris Energy

Really pleased to hear your happy with the service. Thank you for taking the time to leave a review.

Betygsatt 5 av 5 stjärnor

Extremely efficient booking service and

Extremely efficient booking service and
Provision of quote.
Engineer attending seemed knowledgeable and experienced.
Booked for next year service

4 juni 2026
Logotyp för Solaris Energy

Svar från Solaris Energy

Pleased to hear you've had a positive experience. Thank you for taking the time to leave a review

Betygsatt 5 av 5 stjärnor

1st class job done by Solaris

1st class job done by Solaris. Great work servicing my heat pump, and all done with a smile too. I also had an actuator replaced on the under floor heating. It controlled a part of the kitchen floor that never got warm. So, after ordering the actuator, Alex came and fitted it free of charge. Outstanding! He also balanced the system, something else that hadn’t been done before. All arrangements were made through Colleen, and my heat pump has never worked better. Very happy to recommend this firm.

20 maj 2026
Logotyp för Solaris Energy

Svar från Solaris Energy

Pleased to hear your system is now running well. Thank you for taking the time to leave a review.

Betygsatt 5 av 5 stjärnor

The engineer is first class

The engineer is first class and very helpful
Did a good job too!!

13 maj 2026
Logotyp för Solaris Energy

Svar från Solaris Energy

Good to hear, thank you for taking the time to leave a review.

Betygsatt 5 av 5 stjärnor

Heat Pump Service

Very easy to arrange the service. Engineer on time and carried out the work with minimum fuss.

15 april 2026
Logotyp för Solaris Energy

Svar från Solaris Energy

Good to hear, thank you for taking the time to leave a review.

Betygsatt 5 av 5 stjärnor

Engineer arrived on time

Engineer arrived on time, changed all the filters, was polite and friendly. Thank you

17 april 2026
Logotyp för Solaris Energy

Svar från Solaris Energy

Good to hear, thank you for taking the time to leave a review.

Betygsatt 5 av 5 stjärnor

Annual Service

The engineer came round to do an annual service. He was friendly, helpful and efficient. He spent time explaining things that my husband was unclear on.

25 mars 2026
Logotyp för Solaris Energy

Svar från Solaris Energy

Glad to hear you now have a better understanding of the system. Thank you for taking the time to leave a review.

Betygsatt 5 av 5 stjärnor

Fault finding on ground source system

Superb prompt service and was able to sort out a problem that had been outstanding for 2 years on a complex ground source system

27 februari 2026
Logotyp för Solaris Energy

Svar från Solaris Energy

Thanks for taking the time to leave a review, its great to hear we managed to get the problem resolved and your system is now running smoothly.

Betygsatt 5 av 5 stjärnor

Excellent service! A☆☆☆☆☆

I contacted Solaris Energy to help with my Nibe F370 system that was showing an error code. The receptionist was very helpful and arranged for a call out the next day...Adrian attended as arranged and kept me updated on his arrival time etc..He was very helpful and knowledgeable and left my system running efficiently which I am very happy with.
I would definitely recommend Solaris Energy to anyone that needs advice/help with their heat pump/ system configuration. A☆☆☆☆☆

27 januari 2026
Logotyp för Solaris Energy

Svar från Solaris Energy

That's great to hear Michael, thanks for taking the time to leave a review. I will pass your comments on to Adrian. Many thanks

Betygsatt 2 av 5 stjärnor

Mixed bag

They installed an ASHP and full heating system for us, plus the option to do under-floor cooling in summer. A quite complex system, and the execution was overall competent.

Their prices are not cheap, and there ended up being over £3000 of extra costs by the end. For that we expected a much better service, fewer delays (many weeks) and a greater attention to detail -- we still have loose electric cables and non-insulated pipes in the various rooms, and malfunctioning controllers, months after commissioning.

(I'll also update this review in summer when we've checked how well the cooling works)

24 januari 2026
Omdöme utan inbjudan
Logotyp för Solaris Energy

Svar från Solaris Energy

Good morning Tom, we appreciate your recognition of the complexity of the system and are pleased to hear that, overall, you found the installation competent.

We are sorry to hear the project took longer than expected and I understand one of our technicians has since been in touch regarding the insulation and cabling to ensure this gets sorted.

We appreciate the feedback, if you need any assistance when the heat pump switches over to cooling in the summer, please let us know.

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