I've had two sets of SolaGarden festoon lights adorning my garden for the last few years and have been very impressed with the quality and durability of the product. Recently, one set has not been wo... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely thrilled with these outdoor spot solar lights I bought from Solagarden! From the moment I set them up, I could tell they were a quality product, so easy to assemble and give off gre... Se mer
I brought 8 solar lights around 18 months ago they have been great lights, a couple of them stopped working so i emailed Paul and he responded straight away and said he’ll replace them, amazing compan... Se mer
I have 6 sets of the festoon solar lights, honestly the best addition to lighting up my backyard at night time. I recently had an issue with one of the sets so I contacted SolaGarden to advise them. A... Se mer
Företagsinformation
Skrivet av företaget
We sell Australia's highest-rated garden lights, loved by over 32,000 Aussies. Every order includes free express postage and all our lights are backed by our lifetime replacement guarantee. By supporting us, you are also supporting the reforestation of bushfire effected regions of Australia and planting trees across the country.
Kontaktuppgifter
121 King William Street, 5000, Adelaide, Australien
- hi@solagarden.com.au
- solagarden.com.au
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic product & excellent customer service
I've had two sets of SolaGarden festoon lights adorning my garden for the last few years and have been very impressed with the quality and durability of the product. Recently, one set has not been working properly. When I reached out to the company, they responded very quickly with some troubleshooting tips. When they proved unsuccessful, I was assured that as there is a lifetime guarantee on the lights, a replacement set would be sent to me.
It's great to deal with such a responsive company, that lives up to their promises.
Excellent customer service
Absolutely thrilled with these outdoor spot solar lights I bought from Solagarden!
From the moment I set them up, I could tell they were a quality product, so easy to assemble and give off great light that has different brightness settings.
What really stood out to me, though, was the exceptional customer service. I reached out to see if delivery could be expedited for a gathering at my place, and Paul Giray went above and beyond to make it happen. He stayed in touched, responded swiftly to messages and arranged priority delivery, and the lights arrived right on time.
It’s rare to find both a fantastic product and such outstanding service these days. I genuinely couldn’t recommend them highly enough!
The lights are really nice and provide…
The lights are really nice and provide just the right amount of glow along our garden path. Great, responsive customer service in case of any issues too which is rare these days! Thank you 😊
I brought 8 solar lights around 18…
I brought 8 solar lights around 18 months ago they have been great lights, a couple of them stopped working so i emailed Paul and he responded straight away and said he’ll replace them, amazing company highly recommend these lights. Cheers Dave
Excellent customer service and fantastic lights!
I recently had such a great experience with solarGarden’s customer service and felt it was worth sharing.
My garden lights had stopped working, and I reached out for support. Paul got back to me immediately, even though it was in the evening and clearly out of hours. Impressive! Every response after that was just as quick, which was really nice.
Paul took the time to walk me through a few things to try in an attempt to get the lights working again, and although it didn’t work, his communication was so friendly and genuine, it really stood out.
When we couldn’t resolve the issue, he went above and beyond and offered to send me a brand new solar panel free of charge. This was despite the fact that I had purchased the lights the year before their lifetime guarantee even applied.
I’m genuinely so impressed with the level of service. It’s rare to come across such responsiveness, kindness, and willingness to help. Thank you Paul and SolarGarden! I love my lights 🙏
Inconsistent quality, one is great, but others are...
The quality of the festoon lights is fantastic, but the fence lights are quite poor compared to the advertisement.
Fast delivery
Fast delivery, quality product.
1 light not working, replacement within a week. Excellent customer service.
I love the way the lights look in my yard.
Recommend this company for solar lights.
Five stars !
Five stars for quick communication and issue resolved without hesitation. Highly recommend SolaGarden.
Highly recommend SolaGarden for the festoon solar lights
I have 6 sets of the festoon solar lights, honestly the best addition to lighting up my backyard at night time. I recently had an issue with one of the sets so I contacted SolaGarden to advise them. After some troubleshooting attempts suggested by them unfortunately didn't help, a new set was sent to me as a replacement. When they say lifetime guarantee, they mean it. Highly recommended these festoon solar lights from SolaGarden
Light up your yard for free, it works brilliantly
First I ordered the flat ground lights to light up my yard border, I was so impressed with them I have gone back & ordered the spot lights, & I can tell you they are great. My back fence is glass & looks into directly into the jungle in Port Douglas & all night the jungle looks amazing with flooded light. Love them
Lights smaller
Items are a lot smaller than i imagined. My project isn,t finished yet so not sure if i would use them.
Excellent customer service
The guys at Solagarden are the best. I had an issue with some lights and reached out to Paul who immediately sent me a new set. Great response and excellent customer service. Great lights for your garden and I have loads of them. Would recommend Thanks guys
Quality product and delivers on all…
Quality product and delivers on all counts. My lights were damaged in transit (as was the remote), but were replaced quickly and without hesitation by SolaGarden. The lights look lovely and I can highly recommend them to anyone who wants to lift the atmosphere of their backyard or garden.
Exceptional customer service
The lights I purchased were not suitable for my location, Paul at Solagarden was amazing to deal with, got straight back to my email and came up with a resolution that exceeded my expectations, I would have no hesitation recommending this company.
Exceptional service !
Exceptional service !! As promised lifetime replacement. 2 of our solar lights stopped working . I messaged solagarden and no question asked they were in the mail within a few days . So happy . Thank you
Immediate service with prompt action to…
Immediate service with prompt action to replace a faulty light in an 8 pack set I was gifted by my family when light failed a few months after purchase.
Fantastic service
Fantastic service! They really do look after their customers!
Simply the best!
Best solar lights l have ever brought. Prompt delivery, well packaged.
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