Sohoboots Omdömen 

414
TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The price was great and I noticed that the shoes came much earlier than I expected. My entire experience with this establishment has bern nothing short of spectacular. My only issue would be the limit... Se mer

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Betygsatt 5 av 5 stjärnor

Prompt, Courteous and Effective Service from the beginning - via phone and e-mail. Very Friendly and Helpful with advice and fitting/trying product pre-purchase. Website for purchase (I purc... Se mer

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Betygsatt 5 av 5 stjärnor

Pleased with Sendra Engineer Boots. Not easy to get hold of & would have preferred local supplier to try on for size but not an option so Soho Boots came through with competitive price & stock availab... Se mer

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Betygsatt 4 av 5 stjärnor

Great. Beautiful footwear as, always. Exchange completed swiftly and accurately as size came up too small for boots I wanted. Only downside is we are paying for return of those boots quite expensive s... Se mer

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Företagsinformation

  1. Skobutik
  2. Butik med skinnvaror

Informationen kommer från olika externa källor

Founded in 1991 and situated in Soho, Details Soho Boots is an authorized Sendra Boots and Jo Ghost footwear retailer.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

414 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(414)

36 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Mooie Jo Ghosts lekker snel

Mooie goede schoenen en lekker snel

8 november 2022
Logotyp för Sohoboots

Svar från Sohoboots

Thank you so much for your time and valuable review, we do appreciate your review and we do our best to provide the best quality and services.
Regards
Soho Boots

Betygsatt 5 av 5 stjärnor

Great team

Very happy with my tel purchase and will definitely use them again. Team always available to answer question if needed. And helpful. Recommended

1 september 2022
Logotyp för Sohoboots

Svar från Sohoboots

Thank you so much for your time and valuable review, we do appreciate your review and we do our best to provide the best quality and services.
Regards
Soho Boots

Betygsatt 5 av 5 stjärnor

Cracking boots

As usual, fab service, great price, quick delivery, cracking boots.

23 juli 2022
Logotyp för Sohoboots

Svar från Sohoboots

Thank you so much for your time and valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots

Betygsatt 4 av 5 stjärnor

Although I was no pleased that the…

Although I was no pleased that the birthday present boots I bought at your store was not able to reach us in time and most of all it was never delivered owing to bad processing between your company and the delivery dpd. The experience spoilt the moment got me and my sons to gift their father! But having said that it was good that you kept me updated and apologise for the bad experience and also topped by making a courtesy gesture to us! This is the reason that I was able to give the benefit of the doubt that this will not happen again keeping me informed about my order was important. Therefore your customer service is not too bad.

20 juli 2022
Logotyp för Sohoboots

Svar från Sohoboots

Thank you so much for your time and valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots

Betygsatt 1 av 5 stjärnor

Still waiting.Have had messages from…

Still waiting.Have had messages from DPD promising delivery yesterday.This is not a good experience.

12 juli 2022
Logotyp för Sohoboots

Svar från Sohoboots

Dear Roberta, please accept our apology for inconvenience, we wrote to you and explain that the parcel status on DPD tracking window indicate parcel held at Enfield Depot since 30th June, therefore we raised it to DPD and started investigation and we are still waiting for DPD reply, This is beyond our control once parcel shipped, please check your email and keep an eye on the update, thank you for your time and valuable review we do our best to resolve it as soon as possible.
Thank you
Soho Boots

Betygsatt 5 av 5 stjärnor

Fast and top!!!!!!

12 juli 2022
Logotyp för Sohoboots

Svar från Sohoboots

Thank you so much for your time and valuable review, we do appreciate your review and we do our best to provide the best quality and services.
Regards
Soho Boots

Betygsatt 5 av 5 stjärnor

Nice boots

Great transaction; totally satisfied. DHL shipping is the best. Thanks!

6 juli 2022
Logotyp för Sohoboots

Svar från Sohoboots

Thank you so much for your time and valuable review, we do appreciate your review and we do our best to provide the best quality and services.
Regards
Soho Boots

Betygsatt 5 av 5 stjärnor

Awesome experience…I will continue to…

Awesome experience…I will continue to buy quality Italian made shoes for this shop.

6 juli 2022
Logotyp för Sohoboots

Svar från Sohoboots

Thank you so much for your time and valuable review, we do appreciate your review and we do our best to provide the best quality and services.
Regards
Soho Boots

Betygsatt 5 av 5 stjärnor

Excellent Boots !

When choosing which boots to buy, my questions on size , style and delivery method were promptly answered via online chat.
The Sendra boots I received via UPS are beautiful and look very well made .
I am pleased my purchase and the service I have received .

17 juni 2022
Logotyp för Sohoboots

Svar från Sohoboots

Thank you so much for your time and valuable review, we do appreciate your review and we do our best to provide the best quality and services.
Regards
Soho Boots

Betygsatt 5 av 5 stjärnor

Throughout the many months when you…

Throughout the many months when you were waiting for these boots to come back into stock I was kept informed by your team. In fact I thought Milan’s efforts were exemplary giving a level of service rarely seen these days. I trust he will be suitably rewarded.

16 juni 2022
Logotyp för Sohoboots

Svar från Sohoboots

Thank you so much for your time and valuable review, we do appreciate your review and we do our best to provide the best quality and services.
Regards
Milan for Soho Boots

Betygsatt 5 av 5 stjärnor

Nickel

J ai bien reçu mes chaussures. Contact, livraison et service au top. Je pense en acheter d autres paires tellement les Jo Ghost sont belles.
Merci.
Gerard.

15 juni 2022
Logotyp för Sohoboots

Svar från Sohoboots

Merci beaucoup pour votre temps et votre précieux avis, nous apprécions votre avis et nous faisons de notre mieux pour fournir la meilleure qualité et les meilleurs services. Regards Bottes Soho

Betygsatt 5 av 5 stjärnor

Very quick

Very quick, reliable, no annoying surprises whatsoever. This is how online shopping should always be.

7 juni 2022
Logotyp för Sohoboots

Svar från Sohoboots

Thank you so much for your time, valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service , fast efficient order processing and the order arrived within days. Fantastic quality woman's Cowboy Boots will definitely order from this supplier again can’t fault them .

31 maj 2022
Logotyp för Sohoboots

Svar från Sohoboots

Thank you so much for your time, valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots

Betygsatt 5 av 5 stjärnor

Easy to use site

Easy to use site, quality products, and delivered as promised.

23 maj 2022
Logotyp för Sohoboots

Svar från Sohoboots

Thank you so much for your time, valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots

Betygsatt 5 av 5 stjärnor

Top notch service as standard.👍😎

Top notch service as standard at Sohoboots! Excellent service received yet again (3rd time I’ve used this online business)! Would highly recommend them!

22 april 2022
Logotyp för Sohoboots

Svar från Sohoboots

Thank you so much for your time, valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots

Betygsatt 1 av 5 stjärnor

Depuis le Brexit aucun retour n’ est…

Depuis le Brexit aucun retour n’ est possible !!! J’ ai renvoyé une paire de chaussure en payant les frais d’ envoi et ils ont refusé 2 fois le colis !!!!!!!
Scandale sur des chaussures a 300 Euros ...ils ne cherchent aucune solution

Suite a votre reponse nous allons vous poster les envoi !! Fedex 2 aller/ retour !! Je crois que vous ne mesurez pas les prix !! Nois avons suivi exactement ce que nous devions faire pour reexpredier ….. vous nois avez proposer une remise pour les garder et je comprends pourquoi maintenant !!

13 april 2022
Omdöme utan inbjudan
Logotyp för Sohoboots

Svar från Sohoboots

Dear Mr Raphael, we are sorry to hear that you are not happy with our services, we did replied to all your enquiries, and this morning we did read your email and it was in our attention to resolve your issue, however we are still investigating the issue and we will write to you via your email address to solve the return as soon as possible, we did not cross any line outside our terms and policy according to our terms and conditions in our homepage, please allow us sometimes to get back to you as soon as we can, thank you for your review, we do our best to respond to all our customers enquiries as soon as possible and provide the best services and quality, Regards SohoBoots

INVESTIGATION UPDATED FROM OUR END

Your Order placed on 20th Feb, we emailed you that our items are excluded of EU Vat and custom charges, we had no reply, therefore we ship the goods and paid fro taxes from our end as goodwill gesture, because we noticed you bought from us before Brexit and we assumed you are not aware of the changes with Brexit in our end,
YOUR order delivered on 1st of March,
your email request returned received on the second of March, we replied on the same day,
our return policies explain return instruction and request customers to forward us return tracking number, we didn't have your reply upon the chat live on the 9th of March, you requested us for exchange, we reply what style you would like to exchange to, you did not reply until today, we received your email today and write to you few times to request information to arrange the return from our end and so far no informations forward to us, please keep us updated, other than that we won't be able to resolve your issue, thank you and the best regards from our team
SOHOBOOTS
TO PAY €300 Euro for postage from France to United Kingdom does not sound correct, we advice you to contact the shipping company and request sufficient informations for charges, this must be a mistake by shipping company.

Betygsatt 5 av 5 stjärnor

I am happy for your service and…

I am happy for your service and appreciate it’s excellent 👏🏿👏🏿👏🏿

2 april 2022
Logotyp för Sohoboots

Svar från Sohoboots

Thank you so much for your time, valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots

Betygsatt 5 av 5 stjärnor

Beautiful boots and fantastic customer…

Beautiful boots and fantastic customer service.

26 mars 2022
Logotyp för Sohoboots

Svar från Sohoboots

Thank you so much for your time, valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots

Betygsatt 5 av 5 stjärnor

Soho Boots customer service is…

Soho Boots customer service is A+++++++++++++.

23 mars 2022
Logotyp för Sohoboots

Svar från Sohoboots

Thank you so much for your time, valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots

Betygsatt 5 av 5 stjärnor

Well – well done

Well – well done! Great boots, great service, contacted privately, response quickly and very reliable. Recommendable level 10!

22 mars 2022
Logotyp för Sohoboots

Svar från Sohoboots

Thank you so much for your time, valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots

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