SoftwareCW Omdömen 362

I has a download glitch at the Beginning, But CW Software reached out to Me and I was able to get the download successfully, Thank You for Your Kind Customer Service!

I had a mixup downloading some CAD software and lost the access code and I wrote to softwareCW support and they helped me out with the download and installation at 9:30 at night which was pretty amazing. It is nice to be trusted that you are telling the truth. I rate the experience very highly indeed.

No way to get in touch with anyone. Always leave a message in the box.
When I purchased Microsoft 360, it prompted me for my email to send a code. I never got a code. It teied this 3 times and never recieved a code. The code was needed to download the product. I saw they sent me an email though and gave me like a receipt that I paid and a button for product code. Since I never recieved the other codes. Ifigured this was where they had it. So I opened it up. It was just the product code. No the code for download.
I have been trying to reach someone and its been a challenge. When you go online for a return. Ypu ha e 2 choices one is store credit and the ither is a refund to the card you used. No way to speak to someone about what happened.
I sent a response and told them the issue. But I could ony click the store credit button. Like I would want to purchase anything through them again after this. Sonetimes you need a human to explain the issue. Also, I never recieved the product as I never got the code to dowload it. Its a very poor policy!

We purchased the latest version of PrintMaster (for greeting cards, banners, etc.) for Windows 11. Initially we had trouble installing it but after a couple of back-and-forth emails to troubleshoot the issue, we were able to activate & install the program. Responses took some time but I'm sure it was just the number of emails in the queue.

I have used Kofax PDF for many years. I just upgrade it. I have no issue purchasing or downloading the app. I did have an issue within the app though and the technician was AWESOME!! I highly recommend Software CW.

I had an problem downloading at first but later realized the problem was not with the software, it was me. Tech support was there for me. Great job, love the software.

The software is friendly and easy to use. And I found out that the technical support always respond quickly when any issue happens to resolve the issue. I would recommend this as it's basically much cheaper than adobe with the same functions I need.

scamming website selling invalid software keys and using the excuse of “your device wasn’t compatible” i had to purchase the same software somewhere else and it was in fact compatible. they then refuse to refund me for “opening” the key. a key that i couldn’t use because it came up invalid. DONT USE THIS COMPANY.

Easy purchasing and software is easy to use.

I previously used an old Sound Forge 10 and when I swapped computers I started using version 14. Again time to change computers but wanted to go back to Version 10. I noticed a new and improved version and got that one. It was very similar to the one I was using in the past yet had some neat new features. I loved it. Thanks so much. I am finding it so easy to use.

Easy process. Good software service.

Great price and good customer support. Would definitely recommend to other friends.

I decided to purchase office suit from them due to the incredibly low price, which made it worth taking a chance, especially since PayPal was an accepted payment method. The software downloaded, installed, and activated smoothly without any issues. I'm extremely satisfied with the purchase. Everything indicates that it's a genuine product, and I managed to get it for about one-third of the official Microsoft list price, thanks to their discount.

Good day to purchase windows. Good service, I quickly got my code, and their customer service is very professional

Recently, I had a great experience while shopping for pdf software on a platform that stood out to me. The selection was remarkable, offering a diverse range of options to suit various needs. What truly impressed me were the detailed descriptions provided for each software product. This level of insight made it significantly easier to compare different options and find the one that perfectly matched my requirements. From feature breakdowns to user reviews, every piece of information was meticulously curated, saving me a lot of time and effort. I'm thoroughly satisfied with my purchase because I found software that aligns perfectly with what I was looking for.

This shopping experience has definitely given me confidence for future purchases, and I truly appreciate the platform's thoughtful setup and organization!

I messed up when downloading my new photo program. I emailed SoftwareCW customer support and they got back to me in record time. They were very helpful
& friendly and their instructions were easy to follow Probably the best on-line customer support I’ve dealt with.

I want to thank Software CS staff for the great support you have given me. The staff are great at their job, proactive and knowledgeable. I made a mistake and thought that Fusion PDF was compatible with Win 11 and it wasn't. I did not open the license information and was able to return Fusion PDF. The next day I received an email telling me that I will receive my refund within 3 to 5 days. That is top notch customer support.

I will be ordering, from SoftwareCS, a Win 11 PDF product. I will always be purchasing my software from SoftwareCS.

good service. I've had a good experience with this site.

I have used Dragon products in the past. The price at CW software was attractive. Unfortunately the exe file would not install. I never opened the Registration key, and I requested a refund - which met their return policy requirements. They emailed me to indicate that they had refunded the purchase price to my credit card but stated that it could take the bank 5 to 10 days to prcess the refund. After 21 days the refund did notshow up on my credit card statement. I sent CW an email stating that they had until the end of the day to resolve this, and that if they failed to do so I would open a dispute with the bank. They did not reply until over 24 hours later - at whch point I had already opened a dispute with Chase Bank - who immediately issued me a refund. CW sent me an email stating that they coudl nto close the support case because the refund was still "in process" - and suggested that I should revoke and cancel the dispute with Chase! I don't think so. Today - five days later - they sent me an email stating that they have issued a refund. I don't know if they are untrustworthy or just have a messy back end system and I don't care. I will not do business with them again.