We weren't hassled by pushy sales people as soon as we entered the store. This was in stark contrast to the 4 other furniture stores we visited that day. Your staff were knowledgeable and liste... Se mer
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Plats
Byt platsUnit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY Wednesbury, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Would highly recommend Yameen (Yammy) at Sofology Wednesbury. Recently purchased 2 new sofas over the May Bank Holiday. Yameen was polite, professional and adopted the no pressure sales approach which... Se mer
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We had a fantastic service from Yameen at Sofology. He was very friendly, helpful and patient with us whilst we decided between two sofas we liked and the colour we wanted. He was also very knowledgea... Se mer
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Great service by harrison, answered every question we had and supplied us with the exact sofa we wanted
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Företagsinformation
- Soffbutik
- Möbelaccessoarer
- Möbelaffär
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Butik med möbelklädsel
Skrivet av företaget
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktuppgifter
Unit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY, Wednesbury, Storbritannien
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service by harrison
Great service by harrison, answered every question we had and supplied us with the exact sofa we wanted
3 juli 2026
Svar från Sofology - Wednesbury
Thank you for taking the time to share your experience Mr Showell.
Great experience and compliments to…
Great experience and compliments to Patriczea for her patience and help
27 juni 2026
Svar från Sofology - Wednesbury
Thanks for this fabulous review. We appreciate you sharing it with others!
Svar från Sofology - Wednesbury
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Svar från Sofology - Wednesbury
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Good staff very accommodating and…
Good staff very accommodating and helpful.
Fast and prompt delivery. Well done.
21 juni 2026
Svar från Sofology - Wednesbury
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Patty is extremely knowledgeable and…
Patty is extremely knowledgeable and ensured everything we wanted in our sofa was there
12 juni 2026
Svar från Sofology - Wednesbury
Hi there, thank you for your review. Another great review for Patty, we will make sure to pass this on! Have a nice day.
Svar från Sofology - Wednesbury
Thank you for awarding us 5 stars!
Wide choice of sofas and very helpful…
Wide choice of sofas and very helpful assistants who explained everything very well
10 juni 2026
Svar från Sofology - Wednesbury
Thank you for awarding us 5 stars!
Over the moon with my new sofa great…
Over the moon with my new sofa great service
Thank you
8 juni 2026
Svar från Sofology - Wednesbury
Thanks for this fabulous review. We appreciate you sharing it with others!
Came in to potentially get a new sofa
Came in to potentially get a new sofa, left with a complete living room redesign thanks to Patrycja, she even offered to come and help us choose flooring, give the woman a pay rise!
29 maj 2026
Svar från Sofology - Wednesbury
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Svar från Sofology - Wednesbury
Thanks for this fabulous review. We appreciate you sharing it with others!
Staff had great product knowledge
We saw two sales assistants on two separate occasions. Both had excellent product knowledge and navigated the pricing through the IT system with speed and skill on a range of the options we had shortlisted.
27 maj 2026
Svar från Sofology - Wednesbury
Thanks for this fabulous review. We appreciate you sharing it with others!
Harrison was brilliant
Harrison was brilliant. He was helpful, non-pushy and knowledgeable. He provided us with more useful nuggets of information than DFS, the Italian place and Oak Furniture store. We appreciate good customer service and Harrison delivered.
28 maj 2026
Svar från Sofology - Wednesbury
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Svar från Sofology - Wednesbury
Hello, thank you so much for your review. We are so happy to hear this!
Don't buy sofas from Sofology
I bought a Sofa from sofology the Allure corner sofa. The sofa did not even survive 5 months of use. The leather started to peel in different areas. Reason was given we were using the sofa. A sofa is not for show is it is for use, my hands will go on there so will body oils. It doesn't mean the sofa should start to detoriate so early. I understand a year or 2 after sofas looses their look but it shouldn't peel to the point where the white cushion is showing. Im definitely sure this is not pure leather its mixed with plastics. I bought the sofa for nearly £4000 pounds. Please save yourself and do not buy from sofology. The worst quality sofa I have ever seen and used
4 april 2026
Omdöme utan inbjudan
Svar från Sofology - Wednesbury
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.
Great customer service
Great customer service. Only thing to improve was the wait on the sofa. 11weeks until it will be delivered!
24 maj 2026
Svar från Sofology - Wednesbury
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Would highly recommend Yameen (Yammy)…
Would highly recommend Yameen (Yammy) at Sofology Wednesbury. Recently purchased 2 new sofas over the May Bank Holiday. Yameen was polite, professional and adopted the no pressure sales approach which was perfect. I found him very helpful, knowledgeable and a pleasure to do a deal with. Thanks for a hassle free customer experience and keep up the great work! Danny
24 maj 2026
Svar från Sofology - Wednesbury
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
I liked the fact we were not harassed on…
I liked the fact we were not harassed on entering, but when asked for help, it seemed above them as they all looked at each other, deciding who should come.
24 maj 2026
Svar från Sofology - Wednesbury
Thank you for your feedback. We're pleased to hear that you appreciated being able to browse without feeling pressured when you entered. We sincerely apologise that when you asked for assistance, the experience fell short of your expectations. We understand how frustrating that must have been and are sorry that you did not receive the level of service you deserved. Thank you for taking the time to share your experience with us.
Fantastic service friendly people very helpful
I’m very pleased with my service very helpful. Explained everything in detail details.
22 maj 2026
Svar från Sofology - Wednesbury
Thank you for this great review :-)
First time buyer from Sofology
Friendly and not pushy. Tended to allow you to browse the shop and willing to help when required.
Better range and quality product than from other outlet's.
6 april 2026
Svar från Sofology - Wednesbury
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
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