My partner and I visited the Swindon branch today and had a brilliant experience, largely down to Nick. He made the whole process easy and enjoyable, incredibly knowledgeable, great to talk to, and ju... Se mer
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Plats
Byt platsUnit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We saw a sofa in your shop a few weeks back and fell in love with the style, we went back a few weeks after and met a lovely member of staff who welcomed us and offered us great service from start to... Se mer
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Having already been into a DFS next door with no luck, we weren't too hopeful, but the assistant Shanelle was extremely helpful without being overbearing. We had two children with us, it was near to c... Se mer
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Recently visited the Swindon store and were greeted and assisted by Kai. His professionalism and knowledge was outstanding, he was so helpful & patient despite our many questions! We went home to meas... Se mer
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Företagsinformation
- Soffbutik
- Möbelaccessoarer
- Möbelaffär
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Butik med möbelklädsel
Skrivet av företaget
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktuppgifter
Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, Storbritannien
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Recently visited the Swindon store and…
Recently visited the Swindon store and were greeted and assisted by Kai. His professionalism and knowledge was outstanding, he was so helpful & patient despite our many questions! We went home to measure up and required his help over the phone which he was more than happy to do. We have made a purchase not only because the sofa is gorgeous but also because the level of customer service impressed us so much.
2 november 2025
Omdöme utan inbjudan
Svar från Sofology - Swindon
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Helpful staff
So far the whole experience from choosing to ordering the sofa has been very pleasant. I am still waiting for the delivery so can't comment on this aspect.
3 november 2025
Svar från Sofology - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Svar från Sofology - Swindon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Swindon store visit Sunday 2nd November
It was nice to visit your Swindon store. Every one of the staff we engaged with were friendly and helpful. Even offered tea or coffee! The store was lovely and clean and bright. And the modern furniture really stood out. Well done!
2 november 2025
Svar från Sofology - Swindon
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Super Sofology
Friendly, attentive and knowledgeable staff, particularly Kai who was excellent. Wide range of products and who doesn't like interest free...
2 november 2025
Svar från Sofology - Swindon
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Very helpful staff
Very helpful staff , easy store to shop with, even had a nice coffee
2 november 2025
Svar från Sofology - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Svar från Sofology - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Had an amazing sales person in Swindon
Had an amazing sales person in Swindon. She made sure I understood everything and she knows what she’s talking about..
29 oktober 2025
Svar från Sofology - Swindon
Hi there, thank you for taking the time to leave a 5-star review!😊
Nick was very professional and the…
Nick was very professional and the whole experience was excellent
25 oktober 2025
Svar från Sofology - Swindon
Hi there, thank you for your review. Another great review for Nick, we will make sure to pass this on! Have a nice day.
Lounge Chairs
Quick service and pleasant girl served us, Asked if there were any deals that could be had but were told no to quite a few of our questions, but not the servers fault.
27 oktober 2025
Svar från Sofology - Swindon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Staff i dealt with was very welcoming…
Staff i dealt with was very welcoming and knowledgeable, answered all my questions
14 november 2024
Svar från Sofology - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Excellent in store customer service
Can highly recommend Sofology Swindon. Excellent customer service from the whole team. They seem genuinely keen to help you but most importantly give you the time and space to browse, being readily available for questions when you need them. Helpful, friendly and professional so thank you to Kaitlin and the team for a great service.
22 oktober 2025
Svar från Sofology - Swindon
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Svar från Sofology - Swindon
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Svar från Sofology - Swindon
Thank you so much for taking the time to leave us such a wonderful review!
Helpful and friendly staff
Staff in the Swindon store were all super helpful, both times we visited the store. The radleigh sofa we chose was not available to view in-store, but we were able to view an alternative sofa which was similar. All our questions were answered and the purchasing was straightforward. Special thanks to our salesperson Marta, so friendly and helpful.
21 oktober 2025
Svar från Sofology - Swindon
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.
Svar från Sofology - Swindon
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the team were helpful. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new sofa!
No pressure loads of great information
No pressure loads of great information. Process nice and easy.
Salesman Nick really nice chap.
19 oktober 2025
Svar från Sofology - Swindon
Hi there, thank you for taking the time to leave a 5-star review!😊
Great customer service .
12 oktober 2025
Svar från Sofology - Swindon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Fantastic services
Fantastic services, nick was great in the Swindon branch. Very friendly and very helpful. Lots of coffee 😜
16 oktober 2025
Svar från Sofology - Swindon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent shopping experience
Excellent shopping experience. Store was very clean and tidy. Staff were very friendly and helpful, and also very knowledgeable about all the products within their store.
8 oktober 2025
Svar från Sofology - Swindon
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
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