Treated with professionalism the moment we walked through the door. No heavy handed sales tactics. Sales team were knowledgeable and helpful.
Företaget har svarat
Unit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Treated with professionalism the moment we walked through the door. No heavy handed sales tactics. Sales team were knowledgeable and helpful.
Företaget har svarat
Fantastic experience, knowledgeable sales person who was very helpful. Online app easy to use to confirm order after advice from sales person. We’ll wait to see the standard of product once delivered... Se mer
Företaget har svarat
Very friendly experienced and professional A little surprised they don’t automatically hand you a sofa care kit during the process in with the overall cost, to ensure you use it. You are paying £4,... Se mer
Företaget har svarat
The customer service was top class and the products we asked about were all explained to us in great depth. Caitlin did a top job and we'd definitely recommend the store to others.
Företaget har svarat
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Enjoyed shopping at Sofology lots of choice no hard sell and Kui was very knowledgeable and friendly

Svar från Sofology - Swindon
Very good customer service and very knowledgeable about the product

Svar från Sofology - Swindon
Choosing a small 2 seater sofa was made so easy when we visited Swindon show room. We were given measurements of the sofa we had chosen, which didn’t take long , to double check it would fit in our room. By the afternoon I phoned to order it and put deposit down: it took seconds. The assistant was so helpful, clear with the offers: a very good experience.

Svar från Sofology - Swindon
Great customer service, really helpful and friendly and all the sofas we viewed looked amazing

Svar från Sofology - Swindon

Svar från Sofology - Swindon
Lovely customer service. Not pushy or persuasive. Can’t wait to see our new sofa in our new home

Svar från Sofology - Swindon
Very good service from the start a very helpful team of people who were all very knowledgable and polite

Svar från Sofology - Swindon
Had a good experience of buying a recliner sofa with massage from the store as the staffs were really friendly & patient.

Svar från Sofology - Swindon
My experience in your shop was made very easy by the friendly and helpful attitude, and seemingly vast knowledge from Shanelle who welcomed me, and then served me the next day when I arrived to place an order. Thank you Shanelle! After later visiting 2 other stores, I came back to Sofology and ordered the sofa suite I preferred. The only disappointment was that my favoured suite was not in the sale.

Svar från Sofology - Swindon
Knowledgable on product and services and very friendly .
Good service all round .

Svar från Sofology - Swindon
Sales personnel very professional, polite and thorough from start to finish.
Sofa purchased

Svar från Sofology - Swindon
Katlyn was so helpful when we made our first visit but didn't crowd us so today we went back and made our purchase with her everything was explained to us very pleased with our experience.

Svar från Sofology - Swindon

Svar från Sofology - Swindon
Great service & product knowledge. Very welcoming too.

Svar från Sofology - Swindon
Having already been into a DFS next door with no luck, we weren't too hopeful, but the assistant Shanelle was extremely helpful without being overbearing. We had two children with us, it was near to closing but we never felt rushed. We were offered drinks and biscuits, given space to look around and given all the information we needed, before we knew we needed it! I could not praise Shanelle highly enough and we made a purchase that day.

Svar från Sofology - Swindon
Beautiful customer service the salesman was spot on good knowledge of the product choices he had

Svar från Sofology - Swindon
We were welcomed as soon as we got in through the door by Kai , offered drinks and were made welcome to browse the sofas at our leisure. He was extremely helpful and showed us all of the sofas and what they were capable of.
We were able to browse at our leisure with no pressure.
When we found a suitable sofa, Caitlin offered assistance, and again assisted us with no pressure put upon us to purchase, a welcome change. She gave us all the details of the options available to us, sizes and measurements and relevant prices. We were given all the time we needed. Well done both for being so helpful and polite .

Svar från Sofology - Swindon
Kai was amazing helped with everything and was very good with our three kids all staff was amazing with my children.

Svar från Sofology - Swindon
From the moment we walked through the doors until we made our purchase the staff were really helpful but not constantly following you around.
Shanelle helped us and was absolutely amazing, explaining everything from measurements to ensure it would fit in our home, fabrics and what the sofas were constructed with. ⭐️⭐️⭐️⭐️⭐️

Svar från Sofology - Swindon
The staff member Shanelle at Swindon has to have a big shout out. Her knowledge was excellent. We were very limited in styles we could have but she helped considerably.

Svar från Sofology - Swindon
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.