Just wanted to call out Kate at the Peterborough store where we have just been and ordered our new sofas. She was brilliant, so welcoming not pushy and just all round friendly and helpful. Made us all... Se mer
Företaget har svarat
Plats
Byt platsUnit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Jamie from the Peterborough branch approached us when we entered the store just to let us know his here if we need help. No pushy sales pitch just a genuine hello! That made me feel at ease that i cou... Se mer
Företaget har svarat
We came into the store in Peterborough and fell in love with the Beaumont sofa. The colour was perfect and the one in the store was just what we were looking for. We left to have a think about it and... Se mer
Företaget har svarat
The whole process was over the phone and lady was so nice and so helpful,couldn't have asked for a better customer service
Företaget har svarat
Företagsinformation
- Soffbutik
- också i
- Butik med möbelklädsel
- Butik med vardagsrumsmöbler
- Heminredningsaffär
- Möbelaccessoarer
- Möbelaffär
Skrivet av företaget
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktuppgifter
Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, Storbritannien
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good experience
We were welcomed into the store by Sai who asked our requirements and led us to the units that related to our needs. she explained all the options and answered all questions honestly, the main thing for us was that Sai was not pushy and did not pressure us for a sale, if she had we would have left the store. All in all Sai provided a positive purchase experience.
3 januari 2026
Svar från Sofology - Peterborough
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
I visited Sofologly on Friday 2nd…
I visited Sofologly on Friday 2nd January 2026, Sai the sales assistant was very friendly, helpful and knowledgeable, there was no hard sell and the advice I received was very useful and helped with making my decision. From browsing around the store to making a purchase was effortless, I would highly recommend a visit to Sofology if you’re looking for some new furniture, and if Sai assists you, you will be in very good hands. Thanks, Michael.
2 januari 2026
Svar från Sofology - Peterborough
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Svar från Sofology - Peterborough
Thank you for the amazing 5-star feedback! ⭐⭐⭐⭐⭐
Fantastic service
Fantastic service, no pushy sales approach just genuine helpful advice
4 januari 2026
Svar från Sofology - Peterborough
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Sai was extremely helpful guiding us…
Sai was extremely helpful guiding us through options to get exactly what we wanted
4 januari 2026
Svar från Sofology - Peterborough
Hi there, thank you for your review. Another great review for Sai, we will make sure to pass this on! Have a nice day.
Kate - totally outstanding customer service
The entire team in the store were incredibly welcoming and even remembered me from my first visit a few weeks ago, which was such a lovely touch. Kate was outstanding in helping me find the perfect sofa for my home—she was patient, knowledgeable, and genuinely understanding of our needs. Truly first-class service from start to finish. Highly recommended!
3 januari 2026
Svar från Sofology - Peterborough
What a fantastic review, thank you so much for taking the time to write this 😊
My sofologist Hadi was very helpful and…
My sofologist Hadi was very helpful and throughly professional
31 december 2025
Svar från Sofology - Peterborough
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Lovely showroom and helpful staff
Lovely showroom and helpful staff. So happy to visit a store and try before buy.
2 januari 2026
Svar från Sofology - Peterborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Jamie was extremely helpful...
The sales person Jamie was polite patient and left us to take our time and choose the perfect sofa for us also at the same time wasn't pushy and helped us make the right choices to get just what we wanted.
Couldn't recommend a better experience 10/10
Thank you Jamie for all your help and for making this a good experience for us.
Alistair and Carrie-Anne
2 januari 2026
Svar från Sofology - Peterborough
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Sai was great and gave us a relaxed experience
Sai was great. Very informative and not too pushy. Explained everything clearly. We knew what we wanted before arriving to store but re affirmed our choices were what we were after.
1 januari 2026
Svar från Sofology - Peterborough
Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐
We’re really pleased to hear you had a great experience. Your kind support means a lot to our team, and we’re always here if you need anything in the future. 😊
Kate was a nice lady
Kate was a nice lady
Not pushy atall
Very helpfull and well versed in her product knowledge
1 januari 2026
Svar från Sofology - Peterborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Lovely friendly service
Lovely friendly service
explained everything in detail with us
No pushy at all and let us make our own mind up
30 december 2025
Svar från Sofology - Peterborough
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Sales experience
No pushy sales people, just friendly advice & chat. We weren't ready to buy when we started looking. But that wasn't a problem to Kate.
We went back to buy & had a similar experience with another person
I can't fault them
Thank you
28 december 2025
Svar från Sofology - Peterborough
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Svar från Sofology - Peterborough
Hi there, thank you for taking the time to leave a 5-star review. It’s great to hear feedback like this!
Svar från Sofology - Peterborough
Hi there, thank you for taking the time to leave a 5-star review. It’s great to hear feedback like this!
Sofa shopping
Staff weren't pushy let you walk around to look in your own time then help when needed, and more modern looking sofas than other stores.
29 december 2025
Svar från Sofology - Peterborough
Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Helpful and Friendly with no pressure
Really friendly and helpful staff that were patient and worked with us to decide the colour, style and configuration that worked for us.
29 december 2025
Svar från Sofology - Peterborough
Thank you for sharing your experience :-)
Hadi is Amazing
Hadi is Amazing, He helped explaining with clear details.
I would give him 5/5
28 december 2025
Svar från Sofology - Peterborough
Thank you for awarding us 5 Stars :-)
Svar från Sofology - Peterborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
New Sofa
On arrival we were welcomed into the store and left to browse without any pushy stores sales. We found what we liked and then a lovely Sales rep Famida was on hand to help and answer all our questions which made my choice to buy here very simple.
I now have ordered and cannot wait to receive my new Sofa and chair.
Thank you Famida for all your help today
26 december 2025
Svar från Sofology - Peterborough
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.