Just wanted to call out Kate at the Peterborough store where we have just been and ordered our new sofas. She was brilliant, so welcoming not pushy and just all round friendly and helpful. Made us all... Se mer
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Unit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Just wanted to call out Kate at the Peterborough store where we have just been and ordered our new sofas. She was brilliant, so welcoming not pushy and just all round friendly and helpful. Made us all... Se mer
Företaget har svarat
Jamie from the Peterborough branch approached us when we entered the store just to let us know his here if we need help. No pushy sales pitch just a genuine hello! That made me feel at ease that i cou... Se mer
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We came into the store in Peterborough and fell in love with the Beaumont sofa. The colour was perfect and the one in the store was just what we were looking for. We left to have a think about it and... Se mer
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The whole process was over the phone and lady was so nice and so helpful,couldn't have asked for a better customer service
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At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, Storbritannien
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Feeling relaxed not pressured into looking, found what we liked and wanted, helpful, knowledgeable member of staff. Told us what extras were offered. Really good value for money. Happy customer.

Svar från Sofology - Peterborough

Svar från Sofology - Peterborough
We were looking for a sofa to replace our old leather suite, and after visiting several showrooms and going on line we were able to collate enough information that will give us a great quality product at a price we could afford. Sofology ticked all boxes, the staff member was impressive in her knowledge in Sofas in particular the robust manufacture of framework materials and quality of fabrics.

Svar från Sofology - Peterborough
Sofology was the first furniture store whose representatives didn’t pounce on us as soon as walked in! We were left to mooch and were gently asked if we needed help at the right time which makes a big difference when you’re traipsing around every shop trying to find the right sofa! We had a lovely ‘sofalogist’ called Sai who was brilliant. Two visits later and we finally picked our sofa not feeling harassed or pushed into a decision that we were on the fence with.

Svar från Sofology - Peterborough
Danielle and Ben were fab. Explained everything. Danielle took her time showing us all the sofa beds in turn. Nothing was too much trouble.

Svar från Sofology - Peterborough
the girl that served us was very knowledgeable about furniture she had lots of patience and served us well

Svar från Sofology - Peterborough

Svar från Sofology - Peterborough
Ordering a sofa from Sofology is less a purchase and more a lesson in patience.
The showroom experience is excellent — welcoming staff, comfortable sofas, and reassuring promises about delivery dates. Sadly, that appears to be where the efficiency ends.
Our sofa was confidently promised for delivery today. Instead, we’ve had what can only be described as complete radio silence. No update, no explanation, and no communication whatsoever. At this stage the customer appears to be expected to develop some form of furniture-based clairvoyance to determine where their order might be.
To be fair, the sofa may yet turn out to be wonderful. Unfortunately, as it hasn’t actually arrived, that remains a matter of theoretical physics rather than lived experience.
Still, one must remain optimistic. After all, Sofology have shown great skill in selling sofas — delivering them may simply be the advanced module.

Svar från Sofology - Peterborough
Kate was a very professional lady who helped us to buy the perfect 3 and 2 seater Leather, power recliners.

Svar från Sofology - Peterborough
Great experience with Famida, on Saturday 7th of March 2026. Professional, patient, attentive, listened and advised when asked questions.

Svar från Sofology - Peterborough
The customer service was great.The assistant was polite , helpful and friendly throughout the whole process.

Svar från Sofology - Peterborough
My experience was very satisfying; helpful, polite. I would recommend anyone to visit sofology.

Svar från Sofology - Peterborough
Famida in Peterborough store was excellent from the moment we walked in. I usually go to a store to look, go home and consider, then order online.
She was that good that I went back to store to order from her.
Excellent service

Svar från Sofology - Peterborough
Jamie, who served us, was very helpful. He also left us to look around in peace. He did not pressurise us in anyway. We therefore felt very comfortable making our decision.
Thank you.

Svar från Sofology - Peterborough
Jamie was easy to talk with and the knowledge of the product.

Svar från Sofology - Peterborough
All the staff were helpful and Ben was easy to get on with and made the process easy.

Svar från Sofology - Peterborough
Very warm welcome and information about the store.
Myself and my husband made a decision on the furniture we liked. Famida was very helpful to us in choosing the covering for the chairs. She was very helpful when we were completing the paperwork.
Lovely young woman, an asset to your company.

Svar från Sofology - Peterborough
The customer service was great thanks to Hadi who attended to us. He was really patient and helpful.

Svar från Sofology - Peterborough
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