Sofology - Orpington Omdömen 2 095

TrustScore 5 av 5

4,9

Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG Orpington, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Friendly staff and a good system where they load your basket but don't pressure to buy at the time. They make the sale but give you time to reflect before the final purchase, online.

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Really happy with our new sofa purchase, it hasn’t been delivered yet so can’t comment on the delivery service or the comfort of the sofa. The staff member who handled the sale was extremely efficien... Se mer

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Betygsatt 5 av 5 stjärnor

After several visits to Sofology, finally made my decision knew exactly what I wanted, very easy process purchasing, great that could pay interest free over 3 years. Also very happy that delivery is... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

MADE AN UNPLANNED VISIT TO ORPINGTON WITH A VIEW TO PURCHASING 2 ARM CHAIRS. IT WAS A QUIET TIME NOTWITHSTANDING THAT THE SERVICE I RECEIVED WAS EXCELLENT. EMILY THE LADY WHO SERVED ME WITHOUT BEING... Se mer

Företaget har svarat


Företagsinformation

  1. Soffbutik
  2. Möbelaccessoarer
  3. Möbelaffär
  4. Heminredningsaffär
  5. Butik med vardagsrumsmöbler
  6. Butik med möbelklädsel

Skrivet av företaget

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Kontaktuppgifter

  • Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG, Orpington, Storbritannien

  • 0344 863 9038

4,9

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Orpington Sofology - Great Staff

Friendly staff and a good system where they load your basket but don't pressure to buy at the time. They make the sale but give you time to reflect before the final purchase, online.

2 juni 2026
Logotyp för Sofology - Orpington

Svar från Sofology - Orpington

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Betygsatt 4 av 5 stjärnor

Sleek Sofa

Really happy with our new sofa purchase, it hasn’t been delivered yet so can’t comment on the delivery service or the comfort of the sofa. The staff member who handled the sale was extremely efficient and helpful. The only thing that bothered us was having to pay for the sofa delivery, after spending so much money on the sofas the delivery should’ve been included.

25 maj 2026
Logotyp för Sofology - Orpington

Svar från Sofology - Orpington

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Betygsatt 5 av 5 stjärnor

The sales advisor was very…

The sales advisor was very knowledgeable helped us choose the right Color sofa in Regency and cricket. Overall happy with the service.

5 maj 2026
Logotyp för Sofology - Orpington

Svar från Sofology - Orpington

Thanks for this fabulous review. We appreciate you sharing it with others!

Betygsatt 3 av 5 stjärnor

We purchased 2 beautiful Sofas

We purchased 2 beautiful Sofas. Was talked into having plastic sliders at £20 a settee. They were totally useless and came straight off. Also they put on £200
insurance which I did t ask for. . Just watch out for hidden extras. The settees were beautiful I dud eventually get my money back for insurance and sliders. But if you don’t ask you don’t get

23 januari 2026
Logotyp för Sofology - Orpington

Svar från Sofology - Orpington

Thank you for your feedback - we're pleased to hear you were happy with the sofas themselves. We're also glad we were able to resolve your concerns and that the items you weren’t happy with were cancelled and refunded for you. We always aim to be transparent with any optional add-ons, and I’m sorry if this wasn’t clear at the time of purchase. We really appreciate you taking the time to share your experience.

Betygsatt 5 av 5 stjärnor

MADE AN UNPLANNED VISIT TO ORPINGTON…

MADE AN UNPLANNED VISIT TO ORPINGTON WITH A VIEW TO PURCHASING 2 ARM CHAIRS. IT WAS A QUIET TIME NOTWITHSTANDING THAT THE SERVICE I RECEIVED WAS EXCELLENT. EMILY THE LADY WHO SERVED ME WITHOUT BEING PUSHY WAS ABLE TO PROVIDE ME WITH ALL THE INFORMATION I NEEDED AND I SECURED MY PURCHASE

18 maj 2026
Omdöme utan inbjudan
Logotyp för Sofology - Orpington

Svar från Sofology - Orpington

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Betygsatt 5 av 5 stjärnor

The sales lady was very helpful and…

The sales lady was very helpful and very pleasant to deal with. She made the sale pleasurable and was not pushy.

11 maj 2026
Logotyp för Sofology - Orpington

Svar från Sofology - Orpington

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Betygsatt 5 av 5 stjärnor

Excellent experience

Kerry the assistant that helped us with choosing our sofa was amazing!!! Honest and straight talking, which we liked, had a laugh as well. She didn't just have her sales head on, she really was honest on what we was looking and how to choose. All the staff was very friendly. And I thought the prices were very reasonable.

26 april 2026
Logotyp för Sofology - Orpington

Svar från Sofology - Orpington

Thank you for this great review :-)

Betygsatt 5 av 5 stjärnor

Found the sofa i wanted

Lady who helped me find my perfect sofa was very patient ☺️

19 april 2026
Logotyp för Sofology - Orpington

Svar från Sofology - Orpington

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Betygsatt 5 av 5 stjärnor

Brilliant staff who knew the product…

Brilliant staff who knew the product she was selling.

18 april 2026
Logotyp för Sofology - Orpington

Svar från Sofology - Orpington

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Betygsatt 4 av 5 stjärnor

Sofa sucess

Assistant was very helpful and patient and gave us space and time to thing. Very happy.

4 april 2026
Logotyp för Sofology - Orpington

Svar från Sofology - Orpington

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Betygsatt 4 av 5 stjärnor

Mixed experience

'Sofolgist' very good. Payment procedure not so good

6 april 2026
Logotyp för Sofology - Orpington

Svar från Sofology - Orpington

Hi there, thanks for taking the time to leave a 4-star review. If you do need any assistance, please don't hesitate to get in touch with our Customer Care Team!

Betygsatt 4 av 5 stjärnor

Sofology itself was good

Sofology itself was good, but V12 finance made a simple issue very complicated, so i just put both sofas on my credit card, which saved me an unnecessary headache

27 mars 2026
Logotyp för Sofology - Orpington

Svar från Sofology - Orpington

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Betygsatt 5 av 5 stjärnor

Good purchasing experience.

Toyanne was the perfect assistant. Helpful but not pushy and so very lovely to deal with. Really pleased with our purchase.

21 mars 2026
Logotyp för Sofology - Orpington

Svar från Sofology - Orpington

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Betygsatt 4 av 5 stjärnor

Good assistance from Emily

I was looking to buy a modular sofa and Emily was great assisting me with what i wanted. She listened and answered any questions I had. Emily helped with the layout and explained some things you can't have although you can design to a certain extent. Sofology has a huge variety of sofas to meet everyones needs.

14 mars 2026
Logotyp för Sofology - Orpington

Svar från Sofology - Orpington

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Betygsatt 5 av 5 stjärnor

Excellent Service

I was served by Tasnim she was very polite patient and helpful explaining to me about the Elivate 2seater settee that I ordered The service was excellent couldn’t fault it

15 mars 2026
Logotyp för Sofology - Orpington

Svar från Sofology - Orpington

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Tasnim. Have a great day 😊

Betygsatt 5 av 5 stjärnor

Pleasant experience

Both Nicole and the manager where very pleasant and welcoming. Nicole was knowledgeable, engaging and professional.
Pleasant experience

13 mars 2026
Logotyp för Sofology - Orpington

Svar från Sofology - Orpington

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Betygsatt 5 av 5 stjärnor

Helpful and friendly staff

Helpful and friendly staff, nothing was to much trouble for her

12 mars 2026
Logotyp för Sofology - Orpington

Svar från Sofology - Orpington

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

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