Sofology - Milton Keynes Omdömen 

My whole experience at sofology Milton Keynes was fantastic throughout. The layout of the store was easy to navigate and I very quickly was able to determine my needs. Sofology was one of the only stores we visited where there was genuine options that ticked all of our boxes and the staff there made the experience even better.

We made a few visits before making the final purchase and Malik was helpful with allowing us to narrow down the options and providing genuine advice that felt meaningful and not sales led.
For our final purchase, hema went above and beyond with her support and advice on choosing the right style and colour which ultimately led us to making the decision.
In all the experiences what stood out was not only how helpful hema and Malik both were but also how much they genuinely supported us in the process and also gave us the room to discuss and talk about our options separately.

Ray the sales man was very professional and knowledgeable

When we entered the place looked nice. We were met and greeted. We looked around at our own pleasure. We saw the one we liked. Went to other shops. Came back another day sat on the one we liked spoke to colleague went through details about the sofa was given password for online. Went away came back another day spoke to another colleague went through the sizes and what we wanted and placed an order. The only feedback I’ll give is that there was no mentioned of the online win tour delivery back and the cut off for this. As I gave my first email address for the password to check all the designs. When placed the order we used a different email address so we couldn’t enter as realised the cut off time. Which was a shame.

Walked out with a purchase so they certainly done well!
Both colleagues we spoke to over the 2 trips, were super helpful and not pushy.
I hate doing large purchases like this online and prefer dealing with someone face to face The gent who ended up putting it through for us was great and answered all our questions and concerns.
We went with the tallulah 3seater and 1 seater. Looking forward to it arriving now!

Very happy and excited wife.

Matt the salesman was very informative but not pushy which I found refreshing. The whole experience was pleasurable and I’m genuinely excited about my purchase.

Delivery drivers are too eager to dump the furniture and go. They put on the wrong size gliders on my sofas that sadly fell off.

Good knowledge of the products. No hard sell
Easy going

Employees helpful but not pushy

Friendly staff, great experience!

The Sofology member of staff was approachable, knowledgeable and support us well throughout the ordering process

Staff and service was excellent and informed us of the type of material and the correct way to clean the sofa using the right cleaning product for any stains etc.

We selected the sofa after a lot of background study and visiting many other sellers. Ms Hema was really knowledgeable, supportive and provided us with all the information needed.
Service at MK branch is great, and the manager and staff are really helpful and supportive. The buying process is smooth as customer care is great.

Staff were really helpful.

Excellent customer service received

Great no pressure service

Good customer service from salesman. Answered our question with good knowledge and wasn’t pushing us and allowed us to browse at our own pace

Great service in store and excellent delivery service

I had a great experience with Hema in store, she was extremely helpful and very knowledgable. Hema took the time to sit with me and go through all my options and explained everything really well. I did not feel rushed at all and felt like a valued customer. Anyone visiting the store in Milton Keynes please do look for Hema she’s great, very polite and professional and was happy to answer any questions that I had.

Fantastic customer service

Great range of sofas, excellent service from start to finish. Many thanks to Robin