Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Se mer
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Plats
Byt platsUnit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... Se mer
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Babil/Babul Ahmed was extremely helpful and stayed patient throughout. Even when his shift had ended, he didn’t rush the process or show any frustration. He explained the care cleaning and extras a... Se mer
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I had a great experience shopping at this store. The salesperson was available when we had questions, but never made us feel pressured to buy anything. I appreciated being able to browse at my own pac... Se mer
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Företagsinformation
- Soffbutik
- Möbelaccessoarer
- Möbelaffär
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Butik med möbelklädsel
Skrivet av företaget
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktuppgifter
Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Storbritannien
4,8
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent Customer Service…
Raza provided excellent customer service - he’s very knowledgeable on different styles and provides good advice in helping you make the right choice.
Thanks for your service.
4 maj 2026
Svar från Sofology - Brent Cross
Hi there, thank you for your review. Another great review for Raza, we will make sure to pass this on! Have a nice day.
Everything was good until the order was…
Everything was good until the order was placed. Sasan helped us out for hours and was very attentive 10/10. Ended up paying an additional £350 to change the colour of the sofa’s which had NOT gone into production. Then when I said il just cancel and order again, I was told that I’m not allowed to cancel and I MUST take delivery of my order. It’s a shame because everything was all good until companies feel they can say what they want to get their way. I’m fine I gave the £350 anyways but you will also get your well deserved 1 star 🫱🏼🫲🏽
3 maj 2026
Svar från Sofology - Brent Cross
Hi Pedram, we are sorry that you are unhappy. We do make it clear in our terms and conditions that any changes are chargable after 48 hours. We are confident that you will be happy with the furniture once it is delivered to your home.
Jimi was a great help
Jimi was a great help, helped us pick the right sofa for our home, explained everything and assisted us to make sure it would fit in our space
4 maj 2026
Svar från Sofology - Brent Cross
Hi there, thank you for your review. Another great review for Jimi, we will make sure to pass this on! Have a nice day.
Great experience in general very…
Great experience in general very pleasant salesman, the only issue was a bit of a wait to be attended
17 april 2026
Svar från Sofology - Brent Cross
Hi there, thanks for taking the time to leave a 4-star review, we really appreciate your feedback!
The staff was very polite and helpful
The staff was very polite and helpful. All questions were answered knowledgeably and with the intend to advice us/the customers for our benefit.
24 april 2026
Svar från Sofology - Brent Cross
Thank you for awarding us 5 stars Lilia!
Good explanation
Good explanation, showing us the differences and give us a good advise.
26 april 2026
Svar från Sofology - Brent Cross
Thank you for awarding us 5 stars Mariam.
Svar från Sofology - Brent Cross
Thank you for awarding us 5 stars Junhaie!
Mariana - Expert (Brent Cross) Sofology
My experience with the Sofology team—particularly Mariana—was exceptional. She was personable and incredibly patient with my detailed and specific queries. I felt completely confident that I was speaking with an experienced and knowledgeable expert. Her support made my decision easy.
12 april 2026
Svar från Sofology - Brent Cross
Hi there, thank you for taking the time to leave a 5-star review!😊
Our advisor was very knowlegable about…
Our advisor was very knowlegable about the sofa suite we bought. He was not pushy and our final decision was made in a calm and timely manner. We are very satisfied with the purchase we have made together with his assistance
19 april 2026
Svar från Sofology - Brent Cross
Thanks for this fabulous review. We appreciate you sharing it with others!
Helpful and polite staff
Helpful and polite staff, friendly atmosphere and lots of choices
19 april 2026
Svar från Sofology - Brent Cross
Thanks for this fabulous review. We appreciate you sharing it with others!
Svar från Sofology - Brent Cross
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Quality furniture and exceptional…
Quality furniture and exceptional service from the staff. Thank you to Jimmy for providing this. I will definitely go back to get more pieces.
16 april 2026
Svar från Sofology - Brent Cross
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jimmy. Have a great day 😊
Friendly
Friendly , pleasant to deal with and quick to identify my requirements.
Thank you
15 april 2026
Svar från Sofology - Brent Cross
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Svar från Sofology - Brent Cross
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Saif ullah is an amazing representative
Flawless experience start to finish. Saif ullah looked after me and my family made us feel welcome to the store. He went ahead and gave strong recommendations on certain selections and also assisted me in purchasing a footstool on the show floor.
I definitely recommend paying a visit to Sofology Brent cross you will not be disappointed.
11 april 2026
Svar från Sofology - Brent Cross
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
What I was looking for
On visit to Sofolog found exactly the sofa I was looking for, although first seeing sofas online nothing compares to seeing and trying out sofas. Staff very helpful and good at answering my questions. Price and quality of goods excellent. Great service.
7 april 2026
Svar från Sofology - Brent Cross
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Mariana was a great sales person she…
Mariana was a great sales person she explained everything I wanted to know and was very professional !
10 april 2026
Svar från Sofology - Brent Cross
Thank you for awarding us 5 stars :-)
Svar från Sofology - Brent Cross
Thanks for this fabulous review. We appreciate you sharing it with others!
Good service
2 april 2026
Svar från Sofology - Brent Cross
Thanks for this fabulous review. We appreciate you sharing it with others!
Dealing with the staff member was…
Dealing with the staff member was really enjoyable and information was given and guidance to how to measure and the fabric down to the colour very helpfull and felt comfortable with the sales asisstant
2 april 2026
Svar från Sofology - Brent Cross
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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