Logotyp för Sofiaslittleloves
Besök webbplatsen

Sofiaslittleloves Omdömen 

10
•
TrustScore 3.5 av 5

3,6

Skriv ett omdömeBesök webbplatsen
Skriv ett omdöme

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

10 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,6

Alla omdömen

(10)

10 omdömen under de senaste 12 månaderna

Skriv ett omdöme

Vi kontrollerar omdömen

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Fabulous clothes

I ordered some gorgeous outfits from Sofia Little Loves for my twin grandchildren and I’m so happy with them. The ordering process was really easy and straightforward. I had a question before ordering, so I messaged them through Facebook Messenger as I follow them on Facebook, and I received such a quick and helpful response.

The quality is absolutely lovely and the outfits are beautifully made. They look gorgeous on and I was really impressed with my whole experience. I’ll definitely be ordering from Sofia Little Loves again. ❤️

22 september 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Order not arrived

Placed Order #3060 on 4/9/26 and still have not received this?? Also no tracking information either, not happy with this as money taken and no goods recieved! Is this a scam company!!

15 september 2026
Omdöme utan inbjudan
Logotyp för Sofiaslittleloves

Svar från Sofiaslittleloves

Hi Lisa,

I’m very sorry your order has taken so much longer than expected. We’ve been waiting for new stock to arrive, which is why your order has not yet been dispatched and there is no tracking information.

We replied to your message at around 11:30 last night to explain the delay and offer a full refund if you no longer wanted to wait. We’ve also tried to send updates before then, and I’m sorry those emails didn’t reach you. I understand your frustration, but I was upset to see the suggestion that we might be a scam company so soon after we’d spoken and explained everything yesterday.

We’re a small family-run business, and we’ve unfortunately had more stock issues than we expected. We manage everything ourselves around our little girl Sofia, and we are trying our best to put proper systems in place as the business grows. That’s our responsibility, and I’m sorry we’ve let you down. I’ve seen that you’ve now asked for a refund, and we’ll process it straight away, as promised in our message.

Best wishes,
Ellie

Sofia’s Little Loves

Betygsatt 1 av 5 stjärnor

Just wondering where my order is

Just wondering where my order is. I haven’t heard anything about delivery for two weeks.i apologise as I didn’t see update sent.

1 september 2026
Omdöme utan inbjudan
Logotyp för Sofiaslittleloves

Svar från Sofiaslittleloves

Hi Susan,

I’m very sorry that your order has been delayed. We understand how frustrating it is to wait longer than expected, and we apologise for the inconvenience.

We would have been happy to provide another update if you had contacted us. As a small family-run business, reviews have a significant impact on us, so we would have appreciated the opportunity to address your concerns directly.

The last email we received from you was on 31st August, when you said you understood the delay and were happy to wait. We also sent an update a few days ago apologising for a further unexpected delay from our manufacturer, and said we would refund the delivery fee you paid if you were happy to wait a while longer. Apologies if this email ended up in spam. We now expect the stock to arrive within the next couple of days and plan to dispatch your order as soon as it reaches us.

We’re sorry again for the wait. Unfortunately, we don’t have a large team of people helping us, we manage everything as a family around our little girl Sofia (who we named the business after). We have grown a lot quicker than expected and are trying our best to work through any teething issues and put proper systems in place.

As we said before, if you would prefer not to wait any longer, please get in touch and we will issue a full refund straight away.

Kind regards,
Ellie

Betygsatt 5 av 5 stjärnor

Beautiful clothes and fast delivery.

The clothes are so cute and are really reasonably priced and affordable. The delivery was fast and I'm so happy with my order. I have been recommending this company to friends and can't wait to purchase more items 💕

20 juni 2026
Omdöme utan inbjudan
Logotyp för Sofiaslittleloves

Svar från Sofiaslittleloves

Thank you Lilly, we appreciate the support and are pleased to hear you’re happy with everything you ordered 🤍

Betygsatt 5 av 5 stjärnor

Outstanding quality and service

Outstanding quality and customer service!
Have ordered numerous times since they launched and never been disappointed.

19 juni 2026
Omdöme utan inbjudan
Logotyp för Sofiaslittleloves

Svar från Sofiaslittleloves

Thanks Sergiu, we’re pleased to hear you’re happy with the outfits you ordered 😊

Betygsatt 5 av 5 stjärnor

Brilliant Service

Brilliant Service! Bought for my little niece and she's loving the outfits! No issues at all, order was delivered perfectly.

18 juni 2026
Omdöme utan inbjudan
Logotyp för Sofiaslittleloves

Svar från Sofiaslittleloves

Thanks Kamil, pleased to hear your niece loves our outfits 😊

Betygsatt 5 av 5 stjärnor

Very happy

Purchased a few outfits for my granddaughter recently. Very pleased with the quality and service, will definitely use them again.

12 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very very poor quality

Absolutely rubbish quality. Wouldn’t even put them on my grandson. Feel totally ripped off

Thanks for your reply. Sorry you didn’t like my review; I didn’t like the rubbish I paid you for and don’t want any to
Make the same
Mistake

21 maj 2026
Omdöme utan inbjudan
Logotyp för Sofiaslittleloves

Svar från Sofiaslittleloves

Hi Linda,

We’re sorry to read your review and are surprised to hear you were unhappy with the quality of your order.

If the items were never even worn, we’re unsure why you didn’t contact us over the past month to arrange a return. We would have happily accepted the items back and issued you a full refund.

Instead, the first we heard of any issue was through this review. We also didn’t set up a Trustpilot page ourselves, so by choosing to leave this review, a page for our business was effectively created without our knowledge, rather than simply contacting us directly.

We are a relatively new family-run business and genuinely aim to provide both good quality products and good customer service. We really can’t emphasise enough that, had you contacted us directly, we would have done everything we could to resolve the situation for you.

Regards,
Ellie - Sofia’s Little Loves

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer