The incorrect sofa was delivered and when I contacted them the blocked my number and blocked me on Facebook, When I contact them in another number, the number was blocked to, Shocking that compani... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Massively letting theirselves down by clearly not sending out samples that have been ordered. Mine never came and initially I had a quick response saying they would send more….. these still didn’t com... Se mer
Helpfulness on messenger was excellent, downloaded shop app and all info was current, also received a text well in advance to let me know when it would be arriving and what timescale. Very impressed... Se mer
Communication was great, he was on time and was very helpful. He even helped us remove our old couch. Very great guy, 100% Their sofa is beautiful, great quality, just like in the picture if not bett... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
10/10 can't fault them
Helped me personalise my sofa and it's…
Helped me personalise my sofa and it's amazing, just the way I wanted it. 5🌟🌟🌟🌟🌟
Still no contact from sofaya in regards…
Still no contact from sofaya in regards to my dogs. They have ignored all my emails and messages and now I will be taking it further. This has been going on for weeks and weeks now and the company feel it’s ok to ignore and not respond. Absolutely shocking customer service.
Really happy with my sofa
Really happy with my sofa, delivered on time and have been great throughout.
Ordered samples which I never received
Ordered samples which I never received. I emailed them no response. So will not be purchasing from them if they can’t even respond to a simple email.
Great quality but could improve on communication.
Initially there was a missing item. The only improvement I'd recommend, would be to have a contact number as I'd emailed for 3 days and had not received a response. Turns out sofaya were true to their word and sent the missing item the following day and it was the courier who didn't deliver on time but improvement on communication would be beneficial as we would not have sent so many emails or questioned the legitimacy of the company had we have known. Quality of sofas are great and the delivery driver was very helpful, friendly and apologetic when realised there was a missing item.
Recommended
Recommended, delivery lads went above and beyond. Superb service
From start to finish amazing service
Lovely service from Sofaya
Lovely service from Sofaya. Very helpful team.
Good quality
Really loving the look of our new sofas. The quality is really good and I can tell they will last. The customer service was great. Would definitely recommend to others

Svar från interior
Quick and simple delivery
Quick and simple delivery, highly recommend
Great quality sofa at a great price
Great customer service and even better…
Great customer service and even better quality sofas
fast service + excellent quality!!
Really fast service + also made my custom order exactly to size!!! Highly recommend xx
Excellent service
Ordered on the monday , delivered on the thursday , good quality , comfy ,excellent value for money
Would def order from here again
My mums happy
My mums happy, I'm happy, jobs a goodun. 5* all the way.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







