Sofasuperstore Omdömen 289

Avoid this store at all costs!!
Had a sofa delivered last July with a tear on the arm.
Customer service shocking, was promised a new one , then went from someone to come and repair it.
Letter of action sent no response 😡
Absolute disgraceful service
This was the Burnley store

We have just bought our sofa from Sofa superstore Warrington and I can honestly the service was fantastic from start to finish. Garry F was so professional, friendly and gave us some great advice. I would definitely recommend going here! Quality of the sofa for the price is amazing and the made to measure service is a great added bonus. Thanks Garry, you made it so easy and offered so much more than any other store we had been in.

Excellent service from Gary and Julie

Joanne and Gary was absolutely fabulous (at the Warrington store) made our experience of buying a new mattress so fun. Would highly recommended! Thank you so much to both of you for being so lovely! :) abi

Joanne and Julie have been very helpful in helping us choose a lovely couch for our family home.

Thank you for that 😊

Fantastic day at the superstore in Warrington today. Julie was so kind and helpful. Answered all our never-ending questions, as we went in completely lost as to what we were looking for. A spectacular experience, was able to get a custom sofa done for our room for such a great price!

Been in store today and was helped by Chris he was fantastic and his customer service was outstanding. Quick and easy transition Thankyou very much! Highly recommend the store and staff :)

Great experience on good deals made to measure sofas fot perfect in my lounge, Chris is a good help from middlebrook

Great service and great product. Relaxed and easy purchase with the help of Julie, would definitely recommend.

Gary is a very good sales man, very helpful
Mrs and Mrs fitzpatrick

Joanne from Warrington was fantastic. She was really helpful and great with my child who was running around. Got my dream sofa thanks to Joanne. Thank you

Great service from Chris at Middlebrook. Excellent customer service without being pushy.
However, subsequently went down hill.
Delivery company (furdeco) came 3 days earlier than requested so spent easter bank hol monday disassembling old sofa as didn't want to end up waiting another week or two for the next available delivery.
Only one sofa arrived, other wasn't on the order.
One that arrived had manufacturing faults.
Called sales who said email after sales team( they don't have a contact number)- complete waste of time, sent photos etc and never responded for over 3 weeks except to confirm they were investigating. One woman on sales was very helpful others i spoke to weren't really interested.
2nd sofa came a week later via companys own delivery team - this one was ok.
Hence, i bought from these people as they were apparently a smallish family owned business which i normally like to use, but in this instance, I would say stick to the big name sofa retailers as they will have teams who deal with issues should they arise and be more interested in fixing problems.

Amazing stock, big sale and excellent service by Garry, highly recommended

Julie at the Warrington store was amazing, she was very helpful and helped us find the perfect two piece sofa!

Fantastic service from the moment you step into the store - huge thanks especially to Joanne

Had a great experience today. Gary was extremely helpful and we found just what we were looking for in no time at all. Prices were great, couldn’t fault.

Amazing customer service from Brandon, nothing too much trouble, highly recommend.

Good service, very knowledgeable and patient

Amazing ! Sofa superstore Warrington was the first store we visited and thanks to Julie we found what we were looking for. Her friendly and knowledgeable demeanour made making sofa buying easy. So excited for our sofa to be delivered. Thanks Julie. Top sofa seller. If you want a new sofa get over to sofa superstore and as for Julie. 11/10