Unbeatable price and item was in perfect condition exactly as promised. There was a small issue with the delivery company: they showed up without enough people to move it up the stairs, then tried... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We ordered our new Nico King Sofa Sleeper from sofabed.com. Ordering was simple and fast. The customer service rep (James) was pleasant, polite, patient and helpful. We got the Total Care VIP Protec... Se mer
INCREDIBLY responsive and friendly contact from their sales department. Lightning fast response to questions. Huge selection and ability to customize your order. ALL THAT is coupled to competitive pri... Se mer
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We were looking for leather sofa sleeper and found sofabed site on google. Since it was e-commerce store only I was little skeptical initially. Speaking to Vic helped address all my concerns. We ended... Se mer
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Företagsinformation
Skrivet av företaget
We design exceptional furniture that’s constantly evolving to keep up with the latest trends. We are built on fundamentals of experience, honesty & value. We started in the furniture business over 25 years ago. The values we cherish are to deliver a first-class customer experience, provide the highest-quality products at a superior value. We have built a strong, honest, transparent business that always puts the customer first. That's why we believe we can't be beaten on customer service, quality or price. ...
Kontaktuppgifter
Dallas, USA
- 469-901-9083
- support@sofabed.com
- sofabed.com
Sofabed.com offered a good price
Sofabed.com offered a good price. Several delays without notice. I had to continue to ask about delays. Tried to make a change and was asked to wait. Next thing it was delivered on short notice. No information about a change. Sofa seems to be quality as was delivery. Sofa was for my daughter so have not seen.
5 augusti 2022
Omdöme utan inbjudan
Svar från sofabed.com
Thanks Shelby. We appreciate your feedback and would coach our delivery teams. We apologize for some delay, we ran out of Pint Sectionals due to heavy demand. We are looking forward to earn your business again and we promise super smoother ride this time. thanks James@sofabed
Good customer service!
Good customer service and really helpful staff. They made the whole process easy.
5 augusti 2022
Omdöme utan inbjudan
Svar från sofabed.com
Thank you. We appreciate your feedback.
thanks
Dave
It came earlier than expected
It came earlier than expected. Delivery was smooth. Well built sofa that will make my studio a functional bedroom when needed.
5 augusti 2022
Omdöme utan inbjudan
Svar från sofabed.com
Thanks Dominick, we appreciate your business. We work very hard to keep our customers happy and are glad to see positive results. Thanks James@sofabed
It was very easy to order my dream…
It was very easy to order my dream couch. They answered any questions I had and customer service was super quick to respond if I had any questions. I would recommend them to anyone looking for a nice new couch.
Adam
31 juli 2022
Omdöme utan inbjudan
Svar från sofabed.com
Thanks Adam for your 5 star rating. We get better and better everyday by listening to customers like you and appreciate your inquiry and your business. thank you Dave@sofabed
The experience was excellent and the…
The experience was excellent and the white glove delivery was exceptional
31 juli 2022
Omdöme utan inbjudan
Svar från sofabed.com
Thank you George, our customers expect nothing but the best and that is why we only offer white glove delivery. We are glad you are pleased with the service. Thanks Jane@sofabed
great customer service
James at sofabed.com was so helpful when I was searching for a couch. It was fast and easy to communicate through text, I ordered right away. I definitely recommend their company!
15 juli 2022
Omdöme utan inbjudan
Svar från sofabed.com
Thank you Lisa. We appreciate your business. Comments like this makes our day.. thank you and keep us in mind for your future needs. We are soon expanding to offer lot more products. thanks James@sofabed
Highly Recommend
This has been the smoothest furniture shopping experience I've ever had. Customer service has been very responsive and helpful and my couch was delivered ahead of schedule. The delivery team was very courteous and quick as well. I couldn't be happier with the entire process.
13 juli 2022
Omdöme utan inbjudan
Svar från sofabed.com
Thank you Helen. We are very happy that we were able to deliver on our promise. We gurantee best service and prices. We are consistently striving to offer best in class customer service. Please keep us in mind for your future needs. We are soon launching 2 more online branded stores offering a variety of products and hope to serve you again. thanks Dave@sofabed
Great couch and great customer service.
Really love this couch, it's stylish and we got the King Size for a really LUXE experience with the pull out bed. Tried it out at a different local stores and sofabed.com had the best price and delivery timing than even my local stores. We had some issues getting our couch into our condo in the first delivery attempt because the hallway that our entryway is in is not very tall and is pretty narrow. I contacted sofabed.com customer service and James helped us through the whole process at re-attempting delivery and getting the delivery team to take the couch apart and reassemble it in order to get it in. We're happy customers! Would definitely buy a future couch here and recommend to my friends!
28 juni 2022
Omdöme utan inbjudan
Svar från sofabed.com
Thank you so much for your feedback. I am glad we were able to serve you. Please look us up for your future needs. thanks James@sofabed
Seamless ordering
Seamless ordering; pleasantly surprised that sofa arrived a week earlier than expected. Delivery was within the time frame I was given. Set up was fast, they were in and out in 20 minutes, even took all packaging materials with them. Comfortable couch just right for my studio. The price was almost $800 less than other storefront retailers carrying Luonto brand. Would definitely use them again.
19 juni 2022
Omdöme utan inbjudan
Svar från sofabed.com
Thank you. Our commitment to our customers is "best price and service". We appreciate your feedback. Josh@sofabed
Great customer service
Great customer service, delivery on time and the quality of the sofa is just amazing. The sofa bed looks elegant and steady. Highly recommended!
15 juni 2022
Omdöme utan inbjudan
Svar från sofabed.com
Thanks Sarah. Luonto makes best quality sofas and we offer best prices and service. This is a unbeatable combination. I am glad you are enjoying your couch. Thanks Dave@sofabed
Svar från sofabed.com
Dear Sir we apologize for miscommunication. While taking order it was communicated that it would take 3-4 weeks for delivery. Earlier today an email was sent to you confirming your order has been shipped and we would send you the tracking number soon. Today being Sunday, we were not able to connect with shipping company.
If there is anything else we can help you with, please let us know.
thx
Sofabed Customer Support
We had an amazing experience with sofa…
We had an amazing experience with sofa bed.com. We worked with sales associate James to ensure we got exactly what we wanted for the lowest price around. We couldn’t be happier. Thanks James!!
30 maj 2022
Sofabed.com West sleeper is the best
We were looking for leather sofa sleeper and found sofabed site on google. Since it was e-commerce store only I was little skeptical initially. Speaking to Vic helped address all my concerns. We ended up ordering Luonto West sleeper in white and every seen it has arrived we are not able to take our eyes off it. With chrome legs and remote operation, it has all we wished for. Thank you sofabed for amazing customer service and best prices.
28 maj 2022
Omdöme utan inbjudan
Svar från sofabed.com
Thanks Sandhya
We appreciate your feedback. Yes West is my personal favorite too. I love the feel of soft leather. Please keep us in mind next time you are shopping for any sofa or sectionals.
thanks
Dave
Fantastic customer service
Fantastic customer service. Great prices, quick to respond, very transparent about delivery. Would order from them again
28 maj 2022
Omdöme utan inbjudan
Svar från sofabed.com
Thanks Nicole, we appreciate it. Yes we want to be very transparent with every aspect of customer experience and want to make sure we our customers are delighted with our service. We are glad you enjoyed shopping with us.
thanks
James
I have any aging mother and was in…
I have any aging mother and was in desperate need to get a compact sofa bed without compromising quality and comfort and in reasonable delivery time. All other furniture places had sofa beds that were extremely bulky, and heavy without the quality mattress, but more important could not deliver for a minimum of to eight to ten weeks.
In comes James like a guardian angel and without a fuss was able to help me choose the Ethos sofa bed perfect for my needs to accommodate my sick mom within 10 days.
The sofa bed is beautiful, compact, with a high quality and extremely comfortable mattress. It's also not too high so it's easy for my mom to get on and off.
James was extremely professional,
knowledgeable and efficient and solved every concern of mine. More important he made the delivery happen as quickly as possible in less than 10 days, unheard of in these post covid times. Thanks to him my mom had a peaceful and beautiful nights sleep. I can now focus on other issues of care for my mom.
I highly recommend this business for you're furniture needs.
27 maj 2022
Omdöme utan inbjudan
Svar från sofabed.com
Aww.. i feel blessed.. thank you for letting me serve you. May God bless you and your mom and thank you for your business. We truly truly appreciate it. thanks James@sofabed
Quick Efficient Delivery
Love the Affirm financing offer, as well as the prompt delivery of my comfy Hampton sleeper.
27 maj 2022
Omdöme utan inbjudan
Svar från sofabed.com
thanks Eleanor.. i am glad you used affirm. We work hard to provide best customer service to customers which includes various financing options. Therefore we tied up with Affirm to provide 3 and 6 months zero interest offer. We hope you would keep us in mind for your future needs. Thanks Jane@sofabed
Svar från sofabed.com
Thanks Zoltan, we appreciate your feedback.
thanks
James
Great service from sofabed
Great service from sofabed. I received the luanto ethos sofa without any issues. Delivery took a bit longer than expected due to delays. But they were good with communication the whole time.
27 maj 2022
Omdöme utan inbjudan
Svar från sofabed.com
Thanks Irvin, we appreciate your feedback. Couple of weeks of delay was due to pile up at US ports due to labor shortage. We appreciate your understanding and your business.
thanks
Dave
Good job Sofabed.com
James was very knowledgeable and helpful. For purchasing big items like sofas online I was not comfortable but dealing with James was easy and helpful
25 maj 2022
Omdöme utan inbjudan
Svar från sofabed.com
Thanks Zubin
We appreciate your business and hope you are enjoying your sleepers.
thanks
James
There were issues with my delivery
There were issues with my delivery, but James was so incredibly helpful. Really top notch service.
25 maj 2022
Omdöme utan inbjudan
Svar från sofabed.com
Thanks Brennah, i am glad we were able to take care of the issue and earn your 5 stars :) thank you, james.
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