I'm really pleased with my Edinburgh sofabed. Paul was very helpful and made recommendations on how to make my sofabed bespoke. The quality is excellent and the slightly smaller size means that it f... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I'm really pleased with my Edinburgh sofabed. Paul was very helpful and made recommendations on how to make my sofabed bespoke. The quality is excellent and the slightly smaller size means that it f... Se mer
Företaget har svarat
Good communication with the delivery team ordered my bed and they arranged time and date with me straight away I was sceptical as I have seen so many negative reviews, so I was worried and scared. Too... Se mer
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Nice products but takes AGES to arrive. I don't really like getting one communication on purchase then waiting 4-5 weeks to get a confirmation of when the order will come. I'm impatient and like to kn... Se mer
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Overall, very good - website ordering, quality of product, delivery etc. Well done. Didn't quite get to five stars because of one or two minor comms issues (problems with phone lines, not getting t... Se mer
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Skrivet av företaget
Dierden Street, CW7 3DL, Winsford, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
This company is simply the best! Superb customer service and craftsmanship. From the second I requested fabric swatches, received my order confirmation and the message to say my furniture was being manufactured, made me feel like a very important client! Thank you

Svar från sofabed.co.uk

Svar från sofabed.co.uk

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Fits perfectly in the room - very compact and easy to open up into a sofabed!
Also, the Customer Service team were excellent as they were so helpful when I rang up and also in answering my emails promptly. I would highly recommend the Company!

Svar från sofabed.co.uk
Very pleased with the sofa bed. I contacted them prior to ordering to ask how quickly it could be made and delivered. It was delivered less than 2 weeks later.
We’ve had one guest stay who assures us it is very comfortable.

Svar från sofabed.co.uk
We asked whether our delivery could be sped up by a few days and they very helpfully managed to arrange this for us.

Svar från sofabed.co.uk
I was very nervous about buying a sofa bed I had not had a chance to sit on or feel, or even see in real life. It is a big committment and a fair chunk of money. The sales team was amazing, answering all my questions and emails, offering really patient advice.
The SofaBed is exactly what I was wanting. And the delivery was when scheduled, absolutely professional andjust seemless.

Svar från sofabed.co.uk
Fantastic service, great delivery timescales and beautiful product.
I cannot rate the staff highly enough, I had an issue with one of the arms of my sofa bed, they instantly helped me and ordered a new part to be shipped. No questions asked and with great customer service and manner.
I would highly recommended using sofabed.co.uk if you are looking for a sofa.

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Kept me informed of the progress and delivery details. Delivered on time. Very happy with my sofabed. Attractive and a reasonable price.

Svar från sofabed.co.uk
Sofa bed looks excellent and look forward to it being used soon. There was a problem with the zip on the seat cushion but when I rang the company they said they would make me another straightaway and post so I should get in a couple of days, which I duly did.

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Despite measuring of my doorways and careful detailed communication, the first delivery attempt failed as item too big. The delivery men were friendly but not helpful at all. I got to speak with customer service which sounded outsourced to another part of the earth. I had guest coming to stay, but there was no sopha bed, which was tricky. They kindly arranged redelivery with an adjustment made to the item which was nice.

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Where are the 2 reviews that I have already done - is there any point in doing a third ?
Clearly they haven’t been published - communication and customer service poor, not delivered within the 28 days as stated several times in the website, not delivered to room by 3rd party, bolt on arms took my husband and I nearly 2 hours because you can’t see the receiver thread to the bolt. Very heavy sofa made from MDF.

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Great selection of styles and fabrics to create a customised sofa exactly as you want it. Communication re progress of my order and delivery dates was excellent. Delivery was expertly handled too, with my sofa delivered exactly to the 28 day timescale promised in the website. Excellent service all round!

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Hassle free experience from placing the order to receiving delivery. The sofabed fits perfectly into the space, looks great, and is very sturdy both as a sofa and bed.

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A great experience from start to finish, easy comprehensive ordering from a huge range, great communication on timescale and process, excellent delivery and a gorgeous looking sofa bed .
I can’t recommend this business enough.
Ten stars 🌟

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Absolutely great high quality beautiful sofa (Somerset) and great company. Very helpful customer service. Big thanks to James. I recommend Sofabed everyone.

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Great looking sofa bed, does what it says on the tin and James in customer service is really lovely and helpful. The only reason we’re not giving 5 stars is the the bolt on arm was a nightmare to get on, the screws didn’t line up well and at one point we nearly gave up, the instructions given didn’t really do much. At last though we managed!

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A very efficient and reliable company. James went out of his way to resolve a delivery issue I had, which was NOT their fault. I think he is a real asset to the company and would have no hesitation in recommending them. I am very pleased with the sofabed, good quality and well made. Many thanks James and Andrew.

Svar från sofabed.co.uk
We needed a Sofabed quickly.James responded immediately and was extremely helpful.He prioritised our order and even showed us fabric on a video call ! The whole process was very smooth.Our beautiful,comfortable Sofabed arrived ahead of time.Thank you !

Svar från sofabed.co.uk
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