I have not received my order yet and no follow up on the progression. After 2 weeks, it showed "label created" and that's it. Still waiting after 3 weeks.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The quality of these soaps is incredible - they smell fantastic, very natural, not 'perfumey' or fake, and they leave my skin feeling great. Even my fiance tried them and switched over immediately. Th... Se mer
The bubble bath powder is one of our favourite products - a little goes a loooong way and makes soooo many bubbles. The bath is a beautiful fun colour and the smell is pleasant and not overwhelming. W... Se mer
Soap so co are the best soaps around! Such gorgeous pieces, they are meant to be displayed! They also have such tantalizing scents, and most importantly they make my skin feel amazing. I love that the... Se mer
Företagsinformation
Skrivet av företaget
We are a small batch artisanal soap company based in Edmonton, Alberta. We strongly value making conscious choices towards living a more sustainable, healthy and positive lifestyle. Every handcrafted bar of soap is 100% Vegan and every bar is Cruelty-free.
Kontaktuppgifter
4,4
Utmärkt
152 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My wife loves the soap
My wife loves the soap and the resort I got the samples from last year did not carry this brand anymore. I researched it and ordered directly from the website. This will make her very happy
6 november 2024
What a lovely company
What a lovely company, a Canadian company. I love all the aromas from the soaps and how they feel when using them.
5 november 2024
The sampler bag and more
The sampler bag is bountiful and I especially, pleasantly, enjoyed the horizon soap!
22 oktober 2024
I love this soap and I will continue to…
I love this soap and I will continue to order it as long as it is available. Ordering on line is quick, simple and seamless.
12 juli 2024
The time it took for my soap order to…
The time it took for my soap order to arrive seemed to fly by in a flash. It felt like I had barely placed my order before the soap was at my doorstep.
Love the new summer scents. 💜
30 maj 2024
Great Products!
I absolutely love these products! I have bought their soaps from small local retailers before, but this was my first time ordering through the website. I was impressed with how quickly my order was shipped and received. They make quality products in both their soaps and their bubble bath powder! Definitely a company worth supporting.
23 januari 2024
Great product and amazing smells
23 januari 2024
My new favorite soap place!
Beautiful soaps that don't dry out my hands and smell delicious- I love the soft scent left behind after washing. The sample pack makes me SOOO happy, I take a big sniff of the cloth bag full of samples a few times a day haha!
9 januari 2024
I love your soap
I love your soap. I received Judy soap bars and my friend received the package of ten samples. They were all lovely.
13 november 2023
Contains potentially toxic and harmful chemicals (my skin is burning)
Contains potentially toxic and harmful chemical such as CI 19140 (Tartrazine), CI 42090, CI 77891 (Titanium powder).
Disgusting!
Got this product as a gift. My skin reacted to on of the many chemicals in their product and is extremely painful and itchy. I personally do not trust this company, and do not recommend their product.
In response to the companies response I would like to elaborate on my experience. I have so far spent an entire day with my skin on fire like a terrible sunburn. I have taken 4 showers, applied a full tube of cortizol cream, taken 4 benadryl, and even scrubbed myself with dawn. Seriously nothing worked and I think I would prefer to be pepper sprayed then to use your product again. For reference I do not have sensitive skin and have never reacted to anything like this before, it feels as though a chemical is strongly bonded in my pours.
Please do the responsible thing as this could be a quality control issue and/or malfunctioning machinery resulting in a unmixed batch of harmful chemicals. Warn people! especially infants, elderly and frankly anyone that this product poses risks.
Response #2: if you want detailed information about the gift then be prepared to pay me a consulting fee. It's going to be very expensive.
30 december 2023
Omdöme utan inbjudan
Svar från Soap So Co.
Thank you for taking the time to share your experience with our product. We're genuinely sorry to hear about the discomfort and irritation you've encountered. We take all feedback seriously as it helps us improve our products and ensure customer satisfaction.
Regarding the ingredients you mentioned, we want to assure you that our products undergo rigorous testing to meet safety standards. However, we understand that individuals may have varying sensitivities to certain ingredients. We recommend reviewing the product's ingredient list before use, and if you have any concerns or allergies, we advise conducting a patch test.
We take the safety of our customers very seriously, and your feedback is invaluable in helping us address potential issues.
To ensure a thorough investigation, we kindly request that you reach out to us via email at info@soapsoco.com with detailed information about your gift, date of purchase, and any other relevant details (if you can get this information). This will enable us to open a case promptly and conduct a comprehensive examination of the reported issue.
We share your commitment to consumer safety, and rest assured that we will take immediate action to address any potential quality control concerns. Your cooperation in providing us with more information will greatly assist us in resolving this matter efficiently.
Please be assured that we are dedicated to maintaining the highest standards in product quality and safety.
Best Soap
I buy a lot of different soaps and Soap So Co always stands out and has the best soap! Also, ordering and shipping was 2 days and arrived before Christmas even though I left it to the last minute.
20 december 2023
There was a small glitch in my order…
There was a small glitch in my order and the staff and manager were extremely helpful in correcting it. I was very satisfied
12 december 2023
The soaps smell amazing and are…
The soaps smell amazing and are beautiful. They shipped quickly as well. The packaging is recyclable and I love supporting a local businesses as well. I have already had some pilfered by friends. I would highly recommend.
29 november 2023
NO FUSS - NO MUSS
If you prefer to shop online and shop local Soap So Co. makes the process very easy. I am immune compromised and try to stay away from people. But I do review vendors at craft shows online and could not resist the purchase. Item purchased and confirmed shipping, product arrived and it is beautiful!!
22 november 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.