I ordered from them in mid September said my order was being packaged then heard nothing more I’ve contacted them multiple times and heard nothing back
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought from this company 2 times, first time was perfect, the next order I made was 3 months ago, I have sent many emails trying to get a refund, tracking number or even just if it got seized at cus... Se mer
Edit: Customer Support figured out my situation and got everything settled. Extremely grateful and will definitely continue to order from here. Used this company for awhile and everything was alway... Se mer
Always cautious when purchasing anything through Instagram ads but this company is class, messaged the Instagram account with a few questions and had response within an hour. Great selection of flavou... Se mer
Företagsinformation
Skrivet av företaget
Snus Town is one of the United Kingdoms most trusted nicotine pouch supplier. We offer fast, cheap deliveries of fresh Nicotine pouches internationally. Stocking the most popular brands and flavours there is. Our goal is to help people world-wide quit smoking with a healthier, smoke-free alternative. Order online at snustown.co.uk and it will be delivered to your front door within just a few days.
Kontaktuppgifter
Storbritannien
- support@snustown.co.uk
- snustown.co.uk
2,9
Medel
137 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Snus town review
Website very easy to use and is trustworthy. The support team is always helpful if you email them. Love this company it just takes a bit long for my package to arrive because I live all the way in Canada.
27 december 2023
lost both of my packagees
30 november 2023
Svar från Snus Town
Both of your orders was sent in one parcel together as you ordered 15 minutes apart, Because it's an international order it is possible that your parcel was held at customs to be reviewed, we have not received the parcels back which would always happen if they was declined entry at customs. I've taken your word for it and both orders was refunded weeks ago.
Package has taken longer stated to…
Package has taken longer stated to arrive, other than that, good website with a lot of options
27 november 2023
Cheap, on time, great customer support.
28 november 2023
Omdöme utan inbjudan
They are really nice and is the only…
They are really nice and is the only Snus company I’m buying from!
6 december 2023
Omdöme utan inbjudan
Will definitely order again 💯
Large variety of snus to choose from also very quick and brilliant customer service! Definitely recommend this web 💯
5 december 2023
Omdöme utan inbjudan
is a very good site with a great…
is a very good site with a great selection and great prices
5 december 2023
Omdöme utan inbjudan
SNUS TOWN
So my ACE arrived today I ordered 4 tubs I have been using ACE for about 3 years so I'm familiar enough with them I put a pouch in and I thought to myself "this isn't right it tastes weird" it barely had flavour and the flavour it did have was salty the only time I've had this is with old pouches so I decided to look at the sticker underneath the tub that has the lawful nicotine warnings on and expiration date on and it had been removed 😬 I went to go check the other 3 tubs all of them had the stickers removed from the bottom I'm pretty sure by law nicotine products need those warning labels attached for sale to customers I sniffed them and they didn't smell right either I'm pretty sure in my opinion they're expired and they've been expired for a while but we will never know will we off in the bin they go (UPDATE THE COMPANY HAS REFUNDED ME INSTANTLY SO I WILL INCREASE MY REVIEW FROM 1 STAR TO 3 STARS I THINK IT'S FAIR I APPRECIATE THE GOOD WILL OF THE FAST REFUND) 2nd Edit ( they send me a really nice letter with a handwriting apology and a mixture of 4 new fresh tubs which I guess they didn't have to do so based on their response there sincere apology I can now confidently give 5 stars and a benefit of the doubt that it was a 1 off mistake I will use them again and I can recommend you to use them because I'm now confident they will do everything they can to rectify any mistakes or problems) P.S hats off to you that's how you sort a mistake apology excepted
28 november 2023
Omdöme utan inbjudan
Svar från Snus Town
Hi Leanne,
We sincerely apologise that this has happened and we have emailed you regarding this matter. All of our products that we stock are in our inventory for less than a month before they’re sold on to our customers. The pouches usually have an expiry date of at least 10 months onwards from the date that we purchase them. On this occasion it appears the distributor had sent us stock that had already been expired which is a mistake on their behalf, this has never happened to us before. I have checked and the specific nicotine pouch you ordered was the only one out of the 100+ sleeves that we ordered from them that was expired. We would never under any circumstances intentionally send you expired nicotine pouches. I have refunded your order in full and you should receive it in 1-3 business days. We’re more than happy to send you some fresh free nicotine pouches as compensation if you’d just let us know which ones you’d like in the email we sent you.
pouches came on time and in great…
pouches came on time and in great condition for a great price and quickly shipped
23 november 2023
Omdöme utan inbjudan
Seems a bit sketchy on the site but…
Seems a bit sketchy on the site but it's totally safe, I got some epik snus and overall 5/5 experience. Definitely buying again
24 november 2023
Omdöme utan inbjudan
Fast delivery highly recommend 👌
21 november 2023
Omdöme utan inbjudan
Large variety of quality snus
Large variety of quality snus. May thing is shipping was late otherwise a1
6 november 2023
brilliant .
21 november 2023
Omdöme utan inbjudan
It was great and it was decent shipping…
It was great and it was decent shipping time too
3 november 2023
good service fast delivery
4 november 2023
Great shipping and great snus
Great shipping and great snus. No complaints
7 november 2023
Omdöme utan inbjudan
Regular customer
Regular customer, Quick delivery, frequently leave me a free pod after my first couple of orders.
3 november 2023
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.