Love the company, been buying from snushaven for about a month now and it’s a game changer. I recently got into higher mil snus and being able to order them in bulk is really helpful. Overall love the... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
the price (which was mine main concern) was reasonable according to the average price in my country. I'm from Italy and The delivery took only 5 days. The product was perfect (it was 5 cans of siberia... Se mer
Never received my order after numerous complaints via email and instagram seems they don’t want to sort the problem
Terrible experience, placed an order for some snus and a t-shirt, the t-shirt didn't ever arrive. Finally got a reply from support saying it would take another 14 days. I placed the order on the 1... Se mer
Företagsinformation
Skrivet av företaget
We are a UK based nicotine pouch distributor, we strive to create the best customer experience every time.
Kontaktuppgifter
Storbritannien
- Reuben@snushaven.co.uk
- snushaven.com
Har besvarat 5 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My order hasn't arrived for 2 months…
My order hasn't arrived for 2 months and i don't think I'm going to receive it
Snushaven’s products are good and Ive…
Snushaven’s products are good and Ive ordered from them a few times but when orders go missing and never arrive, which happens often, they become completely useless and support is zero help. It doesn't matter who you email or if you use their chat-box. They will just outright ignore you and you will never see any of what you ordered.I am satisfied when my packages make it to me but when they don’t it just gets extremely annoying because you spent all that money to get nothing. It is really unfortunate and I understand that I am US based and shipments and customs can be difficult but the customer support just sucks
Customer service is egregious
the customer service has been horrible. The dude only replys thru the website never email. And is cold and rude and unhelpful. Delaying and pushing problems. I haven't heard from them in a week. And I have no idea whats going on with my order. They won't refund me. Orderd from snuzyn and snusme both arrived and we're cheaper. Customer service is so great over there to Never shopping here again 🤞
Great experience
Tried mint Havens for the first time and could be one of my favs, fast shipping and nice to add a free tub. Will buy from here again.
They are scam
They are scam, they dont sent me product and dont give me payout
It's been three weeks since I ordered... nothing
It's been three weeks since I ordered, and it still hasn't arrived.
Horrible experience I ordered on…
Horrible experience I ordered on October 26 and I haven’t got any shipping confirmation or anything.
I emailed the customer support about 6 times and they never responded do not buy from here. Go to nicoprof
package never arrived and they never…
package never arrived and they never replied to my emails asking for help even though I tried to contact them several times.
Put in a order 22 days ago and haven’t…
Put in a order 22 days ago and haven’t gotten it yet, I also tried to get in contact with them to see what might be going on and sent a couple things and haven’t heard from them once in 7 days
great snus gives the perfect hit and…
great snus gives the perfect hit and delivery is was as quick as possible just perfect place to order
Terrible experience
Terrible experience, placed an order for some snus and a t-shirt, the t-shirt didn't ever arrive. Finally got a reply from support saying it would take another 14 days. I placed the order on the 18th of August and still not received.
DO NOT BUY FROM HERE
Please resolve this issue or I'm keeping this review up.
10/10 love this site always give me…
10/10 love this site always give me freebies with me orders definitely recommend and i usually get next day or 2 day delivery despite the negative reviews love this site.
Late order.
I ordered the 26th September and it's now been an whole month, should It really take that long? When will I get it???
Missing cans
I am missing some cans and told them and all they did was tell me to email someone, so i did and never got a response.
Unfortunately I had to track down my…
Unfortunately I had to track down my delivery after 2 weeks and was told that there was a problem with my order, but I was never told what the problem was. Then your customer service offered to resend my goods. My order hasn't arrived in Sweden yet, I can see it's on its way
i ordered 3 pots from SnusHaven on…
i ordered 3 pots from SnusHaven on September 25th from Italy and today (10th October) nothing arrived yet.
i tried to track the parcel and contact the owners multiple times but nothing happened.
scammed
Ordered like 60 bucks worth of stuff, waited a week, said would deliver on the 18th, and of course it didnt come, not i didnt worry, gave it a few days, still nothing. Its been almost 2 damn week, and the funny thing is these guys wont even give me a damn refund
Great store
Great range of products, fast delivery couldn’t recommend any more
Great buying experience
Great buying experience, fast delivery and a wide variety of products
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