Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

got this new air max 90’s volcano & now my other trainers are jealous lol… can’t find the trainers you are looking for? don’t worry mate, Sneakersafe gotch u **wink** will recommend Sneakersafe to all... Se mer

Betygsatt 5 av 5 stjärnor

Good value and quick shipping…. Thanks I just wish I would get at least an acknowledgement of the 3 emails I sent over a couple of weeks using the email address, asking a couple of questions about... Se mer

Betygsatt 5 av 5 stjärnor

Bought a pair of Yeezys and Nike sacai from this website and honestly they were top notch. I don’t even write Tammany reviews but I bought these back in October time and they’ve held up really good. I... Se mer

Betygsatt 5 av 5 stjärnor

Highly recommend these guys. Ordered a pair of Travis Scott Jordan Low trainers, a lot of money to spend so really wanted a safe purchase. Sent WhatsApp message about the order to the number on the we... Se mer

Företagsinformation


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

363 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great quality and great communication!

Great quality and great communication!
Made me aware that he was on holiday and wouldn’t be able to post them til a little later than first expected, other companies wouldn’t have bothered. 10/10 will be purchasing again👍🏻

3 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

Was a little unsure about ordering from sneaker safe as it wasn’t a website which I’d heard of as much as others, however I received outstanding communication and a prompt response from customer services when queried where the parcel was. It then arrived the next day - even better than what they looked in the photo. Highly recommend :)

25 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

10/10

I was a bit skeptical about ordering from Sneaker Safe as i’d never heard of them before, but after the Jordans i’d been eyeing up for months went up to £400 on laced i thought i’d give them a try. Shoes arrived in perfect condition within 4 days of ordering. I was updated throughout the process and very happy with my purchase. There may be mixed reviews on this site but in my experience they were fantastic and I will definitely be buying from them again!

15 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience trainers came on time …

Great experience trainers came on time had to do a size exchange sent it back and 2 days later the trainers came back plus my refund as the different size was 20 pounds cheaper honestly very professional and would recommend well done sneaker safe im definitely going to be back thank you

18 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Trainers never turned up

Bought some trainers from here and like others have said they never turned up. I waited 3 weeks checking the royal mail website which only said "we're expecting it" Got in contact with SneakerSafe and they did eventually refund me as apparently the trainers "got lost in transit" Seems a bit shady to me in all honesty.

11 april 2024
Omdöme utan inbjudan
Logotyp för SneakerSafe

Svar från SneakerSafe

Hi Lewis,

I’m sorry your experience wasn’t good, they were genuinely lost. As we have a lot of parcels to post, they are placed at the back of the post office room and they only get scanned once they move. We are working to improve our communication when an order does not go right

Betygsatt 4 av 5 stjärnor

Overall good communication and good…

Overall good communication and good customer service. Shoes are authentic just one flow is regarding the delivery. Was expecting the item to arrive in 1-4 working days however it took 7 days. There was some delay in sourcing the product however I was kept updated every time I emailed them with quick responses. I would recommend but just be wary of delivery time that the item may take slightly longer, but if you face any issues you can be assured to be kept updated by Tim.

3 mars 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Eventually arrived. Disappointing service

I ordered and paid around 400 for a pair of limited edition Nike trainers at end nov 23. Delivery was meant to be in 4 days. It took around a month and despite responsive communication from the company each time I contacted them, the story changed from they will be sent next week, ready for despatch and the. Eventually to problems trying to source the shoes. Eventually got them about a month later. It was before Xmas but the box was ripped and the paper inside around the shoes was very crumpled. What was annoying was that the trainers in the same size were still being advertised as in stock and for £90 cheaper during the whole time I was waiting. Shoes were fine but overall service was not great and came in box which was torn and paper crumpled. I contacted the company afterwards with this info but no response.

4 december 2023
Betygsatt 5 av 5 stjärnor

Cannot complain in any way

Cannot complain in any way. Had the specific trainers and size at a reasonable price (well for what is collectibles). Great contact kept me up to date with things and would have no concerns if looking to buy from the site again. Order delivered in safe packaging too.

17 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Can't fault this Company

I was desperately trying to find a specific pair of limited edition Air Jordans in the UK. Sneakersafe not only had exactly what I was looking for but their delivery was swift and safe, unlike other companies supplying the same service. Communication throughout the sale and delivery was excellent which made me feel very secure with my purchase, and the fact that you can return if needed sealed the deal for me.

I will definitely look to buy from Sneakersafe again in the future.

Thank you

24 januari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

THIS IS FAKE COMPANY WITH FAKE REVIEWS…

THIS IS FAKE COMPANY WITH FAKE REVIEWS - STOLE MY MONEY AND PRETENDED TO SEND SHOES SENT FAKE TRACKING NUMBER !!!! Just trying to scam people then eventually refund you ! They gave me fake Royal Mail tracking number and pretended they shipped it when they never and had no intention to.

8 januari 2024
Logotyp för SneakerSafe

Svar från SneakerSafe

Hi Joseph, your order was shipped but lost, as explained in our email exchanges. I'm sorry for the inconvenience caused.

Betygsatt 1 av 5 stjärnor

I spoke to this company before i placed…

I spoke to this company before i placed my order and was assured i would receive my order next day as i was leaving for a 7 day holiday the day after , they didn’t arrive on returning from my holiday the parcel had been left in a dustbin that had been emptied while i was away , i have contacted this hortid company numerous times and had no reply , i have spoke to ROYAL MAIL who have told me it is down to the this company to contact them and that im entitled to a full refund so now it looks like im £180 out of pocket as they refuse to answer to any correspondence, my daughter didnt get her xmas present and that in itself is disgusting AVOID this company at all costs , they are quick to respond before you place the order but ghost when theres a problem
Now a whole week of emails, messages and contact on their social media platforms with absolutely no response but found time to respond to Paypal who closed the case in their favour, as my dustbin recieved the parcel , royal mail have told me the company can make a claim for missing item and i have provided the refrence number and still nothing from this company absolutely disgusting

18 december 2023
Betygsatt 5 av 5 stjärnor

Quick service and great product!

My Air Jordan 3 sneakers arrived very quickly and as described in brand new condition! I’m very happy with my shopping experience and would be happy to buy from them again :)

1 januari 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Läs mer om omdömesprocessen på Trustpilot.

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