Snag My New Home Omdömen 

Had a great experience with Snag My New Home,Lina was very communicative and the surveyor came on a Sunday to conduct a thorough inspection. The report was sent promptly the next day with a detailed explanation and photos for each snag. I have now passed this onto the vendor which should save me money in the long run!

Great experience and a comprehensive report. Would highly recommend for anyone who has purchased a new build property, for peace of mind and the fact that they will notice things that you most definitely will not. I got the raport the day after the survey was done.

Highly recommend- Very professional and thorough check of our new build home. Report received the following day with snags we would have never picked up.

I highly recommend Snag My New Home. The entire end to end process was easy and seamless. The inspection was very professional, detailed and thorough. Waiting for the report was immediately the next working day and the level of snags found and reported was of the highest quality.

Great experience. A day was promptly booked and lots of issues identified that I never would have spotted myself

Really great experience (despite 115 snags being found!) - definitely wouldn’t have spotted these myself!

Waseem was really professional and quicker than expected!

I am very much satisfied with their service.They have gone through the nook and corner of the house and found the snags efficiently. It was worth every penny I spent on snagging.

I have used snag my new home 3 times in total, once on my residential property and twice on my buy to let investment properties. The guys are amazing and will be very thorough when conducting their reports.

You won’t be disappointed and I would strongly recommend this for anybody who is purchasing a new build property unfortunately quality does not seem to be on the agenda any more when building a new home, but Snag My Home will make sure that any issues are highlighted with your purchase.

Lack of service - After booking online through their website, using the correct region that they advertised (East/West Midland and Wales area) covered, I was told that I booked the incorrect region and they don't cover East/West Midland and Wales area on Sunday 16th June but they cover the area on the next day on 17th June. After rescheduling to the Monday 17th June, they cancelled the booking the day before and stated that their surveyor in the area has now quit the job because of personal issues. However, they are still advertising that they cover the East/West Midlands and Wales area on their website. It's been 10 days now and they have not refunded the cost I paid in full and have decided to keep the £100 deposit. I would not recommend booking with them.

Edit: Following my review which the company unsuccessfully flagged to be removed, I was sent a barrage of abuse and insults dated 26th June 2024 from their WhatApp number in response to the review. They clearly don't take negative feedback very well as a company which highlights their level of professionalism. I will provide the screenshot evidence to Trustpilot. My review still stands, please avoid this company at all cost!!

Very professional and thorough throughout the whole process. I was kept looped in on the process along the way and Waseem was meticulous and considerate during his inspection

I have a good eye for detail and thought I could sufficiently snag our new house myself, but there were things I guarantee I would have missed. Thoroughly impressed with the service and worth investing in this inspection and company.

If you’re buying a new home, I highly recommend using this service. It’s totally worth it for the peace of mind.

very professional service. Lina very responsive during and after the booking made. Paul completed a thorough snagging and explained everything in details post snagging raised any urgent issues to be addressed with developer before he left. Report well structured. Overall great service. I would recommend this service for any new build buyers worth it!

First time I’ve used a company like this. Process easy to follow with online booking and payment. Needed to contact them by telephone to send a new link for payment. They answered promptly and actioned immediately. 67 snags found, lots of them I would have overlooked. Hopefully the report will make it easy for the developer to accept the snags and correct.

The surveyor found 69 snags in our new build home, many of which we would never have spotted ourselves. I was so impressed with the report. Not only was it sent in a timely manner (before 10pm the following day!) it was so detailed and comprehensive, with pictures of each snag as well as a description. This made sharing this with our developer really easy and they have as a result made good progress with addressing the snags.

Easy to book and re-arrange time. Friendly CS. Got our snagging report the next day after the inspection

Communication with this company was excellent right from the first point of contact. Everything went as booked, surveyor informed me of his arrival and carried out the inspection as expected. The report followed promptly and was in a clear format making it very easy to understand. The site manager commented on the clarity of the findings and it certainly made it easier to highlight snags to the builder. Would recommend to anyone buying a new build where clarity is key.

Snag my home we’re very timely and Paul was very friendly. Big thumbs up.

Great service from start to finish.

Messaging was responsive and the report returned within the timescales quoted.

Would recommend

I recently used Snag My New Home for a thorough inspection of my newly built apartment, and I couldn't be more satisfied with their service.

The booking process was straightforward and convenient. The team at Snag My New Home were very responsive.

They conducted a comprehensive inspection, meticulously checking every detail of the property.