Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Bonjour, Je n'arrive plus à acheter les numéros, du coup cela veut que je m'identifie avec visage. Pourquoi cela ? normalement vous n'aviez pas opté cette décision avant que j'ai recharger mon coupo... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I went ahead and topped up 10 dollars on this website for a Chinese number that I could use for SMS verification. However, every time, no matter what kind of number or service, attempting to rent a... Se mer

Betygsatt 2 av 5 stjärnor

I topped up €10 to buy virtual phone numbers for QQ (Tencent) registration. I tested 7 different numbers, and all of them failed ("unsafe number" error). After that, the platform blocked my a... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Good app, thought at first the number wouldn't work but it was because of the app I needed the number that was smuggled for. I also think it's good that I get the number or my money refunded to my cre... Se mer

Företaget har svarat

Företagsinformation

  1. Telefonoperatör
  2. Mobiltelefoner
  3. Mobiloperatör

Skrivet av företaget

We offer two solutions: over 200 temporary shared phone numbers that can be used completely free of charge, and private phone numbers starting from $0.1. By our solutions you can receive SMS while maintaining your privacy.


Kontaktuppgifter

2,3

Dålig

TrustScore 2.5 av 5

43 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Most Likely a Scam

I went ahead and topped up 10 dollars on this website for a Chinese number that I could use for SMS verification. However, every time, no matter what kind of number or service, attempting to rent a Chinese number always resulted in a generic error. Due to the nature of Chinese phone numbers, it's very likely they don't have any at all and are just saying they have "100 in stock."

Additionally, when I tried to request a refund, they told me that some phone numbers might not receive SMS, but I never told them I even got a phone number in the first place. I only told them there was an error every time I tried renting one. They clearly didn't read my request and just threw some generic response they had lying around. Those 10 dollars will forever remain alone and sad on that website.

7 mars 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Not receive any refund !!!

Account email: hanamlovely2@ gmail.com
I deposited 10$, but cannot purchase any Taiwan universal number, so I requested refund at 01/07/2026. But after a week still not receive any refund, they not even processed my refund ticket. I think they are stealing people money, be careful with this platform
Updated
- 13/01/2026: refund approved but still waiting money back

7 januari 2026
Omdöme utan inbjudan
Logotyp för SMSOnline

Svar från SMSOnline

Hello!

Your payment has already been successfully refunded. Please note that, depending on your credit card issuer, it may take approximately 5–10 business days for the refund to appear on your credit card statement.
If you are unable to receive messages from us, please contact us at smsonline.team@proton.me, or check that this email address or domain is not blocked.

Betygsatt 5 av 5 stjärnor

I use this service regularly

I use this service regularly. The numbers are mostly working, and even if you get a number that doesn't receive messages, you get a refund and can get a new number. I definitely recommend it.

9 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Nous n'arrivons même pas utiliser ls…

Nous n'arrivons même pas utiliser ls numéros pour recevoir de code . Toutes les numéros sont erronés ou ne sont pas disponible . Il y a t'il un problème avec le chargement des numéros sur le site ?

2 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAM. REFUND MY MONEY BACK!

When you register, they'll show you very low prices for country and service you want to buy. But after you make the top-up, the price for the country and service you've just looked up will skyrocket. Mine went from some 0.9 USD to 13.5 USD after I made a 5 USD top-up - the lowest possible (and btw only for some payment methods, most will be like 10 EUR minimum). They just force you to top up even more money. Yet when you look at their refund policy, you'll be eligible for a refund only if (copied from their website):

- This is your first balance top-up, and you have made only one top-up payment.
- You have attempted to receive SMS over 10 times for a single service by changing phone numbers, but did not receive any messages.
- Each customer is eligible for the refund guarantee only once. If you top up again after receiving a refund, this program no longer applies.
- The refund request must be submitted within 7 days of the payment date.

The conditions are so stringent that most would stumble upon at least one of them, e.g., I'll need to make the second payment before I can event try to purchase the desired number, but if my sms is not successful I'll still won't be able to get a refund! So they do everything necessary not only to trap you into crediting the balance but also to not allow you to take back the monies if THEIR services are not provided!

Apparently, the whole purpose of their endeavors is just to trap you into their scam and then misappropriate all the unused funds customers credit to their balance.

This is disgusting. There could be no excuse for (1) not allowing a customer to get back the unused funds, esp. when you don't allow topping up only the necessary amount and artificially inflate the prices (imagine bank not giving unused money back lol), and (2) not taking responsibility for the service you are charging the fee for.

UPD: On the day I posted the review, they reached out and refunded the sum.

9 november 2025
Omdöme utan inbjudan
Logotyp för SMSOnline

Svar från SMSOnline

Hello! Thank you for your review.
To process your refund, please contact us at smsonline.support@protonmail.com or through the contact form on our website.
Seems you made your payment using cryptocurrency, we kindly ask that you provide your refund wallet address so we can ensure the refund is delivered correctly.

Betygsatt 1 av 5 stjärnor

cant even get any universal number for…

cant even get any universal number for china

7 november 2025
Omdöme utan inbjudan
Logotyp för SMSOnline

Svar från SMSOnline

Hello! Thank you for your review.
As noted on our website, Chinese phone numbers are very popular, and in particular, universal numbers may not be available at certain times or under specific conditions.
If we are unable to meet your request, we can process a refund, so please contact us through the website.

Thank you for your cooperation.

Betygsatt 1 av 5 stjärnor

Echec pour achat numéro

Bonjour,
Je n'arrive plus à acheter les numéros, du coup cela veut que je m'identifie avec visage.
Pourquoi cela ? normalement vous n'aviez pas opté cette décision avant que j'ai recharger mon coupon sur votre plateforme. Il faudra que j'essaie d'utiliser mon crédit qui reste ou vous me rembourser. Merci

27 oktober 2025
Omdöme utan inbjudan
Logotyp för SMSOnline

Svar från SMSOnline

Bonjour,
pour résoudre ce problème, pourriez-vous contacter smsonline.support@protonmail.com ?

Nous avons décidé d’exiger une vérification d’identité (KYC) pour certaines vérifications de services, afin d’empêcher que notre système de numéros de téléphone ne soit utilisé à des fins frauduleuses, d’extorsion ou pour d’autres activités criminelles potentielles.

Cependant, ce processus se termine en moins d’une minute, et les informations fournies ne seront utilisées que pour la vérification d’identité, et à aucune autre fin.

Betygsatt 1 av 5 stjärnor

哔哩哔哩注册全部都是被人用过的账号

哔哩哔哩注册全部都是被人用过的账号,甚至还有我以前不知道在哪买的虚拟号被我自己重新登陆上去了。

23 oktober 2025
Omdöme utan inbjudan
Logotyp för SMSOnline

Svar från SMSOnline

你好,由于中国的电话号码机制,在像哔哩哔哩这样非常受欢迎的服务中,有时可能会遇到“已被使用过的号码”。这主要是由以下原因造成的:

之前使用该电话号码的用户,在没有删除哔哩哔哩账号的情况下注销了手机号。
为了避免号码资源枯竭,根据国际标准,电信运营商会在经过几个月的间隔后,将该号码重新分配给新的用户。
当我们的供应商获得这样的号码时,系统可能会显示为“已被使用的号码”。

很遗憾,尤其是在哔哩哔哩、百度等用户数量极其庞大的平台上,这类问题偶尔会发生。更遗憾的是,我们难以提前预测此类情况。

不过请放心,如果您分配到此类号码,我们将全额退款。
如果您在收到短信前就发现号码已被使用,只需通过菜单申请退款,系统会立即将购买金额退回您的账户余额。
若您在接收短信后才发现问题,请通过咨询菜单中的“分配到已使用的号码”表单填写相关信息。我们的客服团队会核实后,将购买金额退还至您的账户。

Betygsatt 1 av 5 stjärnor

Bad service

Bad service

12 oktober 2025
Omdöme utan inbjudan
Logotyp för SMSOnline

Svar från SMSOnline

Hello! Thank you for your review.
However, to provide you with proper support and continue improving our service, we kindly ask that reviews be constructive.

Your review does not include a reference number or details about your concerns, so we are unable to determine how we can assist you.

Please contact us at premium-support@smsonline.cloud with your account email address and a description of the issue you’re experiencing.

Betygsatt 1 av 5 stjärnor

scam

scam, never work from starting price, and unable to get refund from any key, avoid!!

8 oktober 2025
Omdöme utan inbjudan
Logotyp för SMSOnline

Svar från SMSOnline

Hello!

Thank you for leaving a review. Regarding your purchase, we have processed a refund based on the reference ID you provided in your review. We would appreciate it if you could check it at your convenience.

It seems you were trying to purchase a Taiwanese phone number. Please note the following: as stated on our platform, our phone number prices are determined by supply and demand. For Taiwan and Japan, supply is limited relative to demand, so there is a risk of price fluctuations.

To avoid this, the following options are recommended:

1. Use phone numbers from other countries
This is the most reliable option. If it’s possible to use numbers from other countries instead, we recommend numbers from Hong Kong, Macau, China, or the Philippines. In addition, phone numbers from countries where “fixed price” sales are supported (China, Macau, Hong Kong, Vietnam, Indonesia, Laos, etc.) are guaranteed to be available at a stable price.

2. Obtain numbers via API
If you need numbers from countries with limited supply, consider acquiring them automatically via our API. Our system allows programmatic purchases, and you can even set a maximum price when making a purchase this way.

If you have any further questions, please contact us at support@smsonline.cloud.

Betygsatt 5 av 5 stjärnor

My experience With SMS.ONLINE

I was searching for a reliable and affordable website that offers OTP SMS services. To test the platform, I started with a small $5 deposit, and the results were quite impressive — I received an automatic refund for any OTPs that didn’t arrive, and the service supported many countries.

After that positive experience, I decided to top up $50 to explore the benefits of becoming a VIP user, and I was pleasantly surprised. VIP membership includes a 20% discount on every SMS purchase, a 25% coupon for each top-up, and access to a dedicated support line that genuinely prioritizes customer issues.

I’m now confidently running my small business with their services.
Thanks to the SMS.Online team for the excellent support and reliability.

4 oktober 2025
Omdöme utan inbjudan
Logotyp för SMSOnline

Svar från SMSOnline

Hello!

Thank you for leaving a review.
We are truly glad to hear that our service has had a positive impact on your business.
If you have any questions, concerns, or feedback, please feel free to reach out at any time. We promise to continue doing our utmost to support you and provide the best service possible!

Betygsatt 5 av 5 stjärnor

Good app

Good app, thought at first the number wouldn't work but it was because of the app I needed the number that was smuggled for. I also think it's good that I get the number or my money refunded to my credit if no SMS has arrived.

1 oktober 2025
Omdöme utan inbjudan
Logotyp för SMSOnline

Svar från SMSOnline

Hello, thank you for your review! We’re glad to hear that you were able to make good use of our service.

Regarding the difficulty in understanding how to use the platform, we have improved it so that a detailed tutorial on how to use our website is now displayed during new sign-ups. We believe this will make our website easier for everyone to use.

If you have any questions about using our service, please feel free to contact us anytime!

Betygsatt 1 av 5 stjärnor

Terrible service

They entice you with low price for phone numbers but once you have topped up on the balance, the price increases forcing you to pay more.

I am unable to refund my money as they won't let me.

27 september 2025
Omdöme utan inbjudan
Logotyp för SMSOnline

Svar från SMSOnline

Hello!
Your balance has already been refunded through your credit card company. It should appear on your statement within 3–5 business days, so please allow a little time.

Regarding phone number pricing: we offer two types of numbers—(1) variable pricing and (2) fixed pricing.
You attempted to purchase numbers under the variable pricing option. As explained in our [How pricing works] section, these numbers fluctuate in price depending on supply and demand. When the stock from the lowest-priced provider runs out, the system automatically updates to the next available provider at a higher price.

If you prefer to purchase at a fixed rate, please select a number marked as fixed pricing from the country list.

Betygsatt 4 av 5 stjärnor

I would like your company to add the…

I would like your company to add the ability to purchase specific numbers that have been purchased before.

28 september 2025
Omdöme utan inbjudan
Logotyp för SMSOnline

Svar från SMSOnline

Hello! Thank you for your feedback.
We fully understand the need for phone number reuse, as you mentioned.
We are working on developing services that will meet your expectations, including the provision of long-term phone numbers, so please stay tuned for further updates!

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Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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