Not a great company. Ordered a coat because there system failed it took over £350 pounds from my bank account and after completing and them acknowledging there systems failed. It then took them 4 day... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been a customer of SMI for a number of years and have found their customer service to be 10/10 I spoke with a lady called Shona who rectified an issue I was having with an international order.... Se mer
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SMI has been great for our PPE needs - Connie Warren, the customer experience specialist in particular has been amazing resolving any issues we've had regarding our orders. Thank you so much :)
Företaget har svarat
I have recently taken over as centrally ordering for our company and the communication with Annelie Fisher, Ross Drysdale and Stephen Lewis has been excellent. Shout out to Shona who has followed up... Se mer
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Företagsinformation
- Butik med säkerhets- och arbetskläder
- Broderier
- Leverantör av skyddskläder
- Leverantör av säkerhetsutrustning
- Butik med arbetskläder
Om SMI
Skrivet av företaget
SMI is a specialist single source supplier of vital workplace products and solutions.
Our range includes workwear, PPE, footwear, consumables, janitorial supplies, tools, and workplace safety equipment.
We’re here to remove admin hassle and simplify procurement. By consolidating suppliers, invoices, and deliveries, we make managing workplace essentials easier and more efficient.
As an official distributor for hundreds of leading brands, including ROKWEAR®, Uneek, 3M, Moldex, TraffiGlove, LEO, Uvex, JSP, Evans, Polyco, V12, Deb, and Toolbank, you can trust the quality and reliability of everything we supply.
We’re here to remove admin hassle and simplify procurement. By consolidating suppliers, invoices, and deliveries, we make managing workplace essentials easier and more efficient.
As an official distributor for hundreds of leading brands, including ROKWEAR®, Uneek, 3M, Moldex, TraffiGlove, LEO, Uvex, JSP, Evans, Polyco, V12, Deb, and Toolbank, you can trust the quality and reliability of everything we supply.
Kontaktuppgifter
Vision House, Bedford Road, Petersfield, GU32 3QB, Hampshire, Storbritannien
- 03304413500
- hello@smigroupuk.com
- smigroupuk.com
4,3
Utmärkt
123 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från SMI
Thank you for the review Lorraine. We pride ourselves on having an extensive 360 product range, so we're glad you are benefitting from this, and at a great price as well. :)
fast delivery abd ease of odering
12 juni 2023
Svar från SMI
Thanks Stuart. Glad you find ordering easy and delivery fast with SMI, we will pass on your comments to the team! :)
Svar från SMI
Thank you Mark for your positive comments. FAST and RELIABLE is what we like to hear! :)
Good delivery time and delivered to…
Good delivery time and delivered to correct safe location
12 juni 2023
Svar från SMI
Thank you for your feedback. Please to hear your products were delivered safely! :)
Excellent customer services
Excellent customer services, especially Kat who always goes above and beyond. Thank you for rushing my urgent order through. nothing is ever too much trouble. The quality of the PPE is very good. I have been dealing with SMI since joining my company 4 years ago and have to say i have never experienced any problems... Keep up the good work
1 juni 2023
Omdöme utan inbjudan
Svar från SMI
Thank you Sara for your comments! :)
Outstanding Service
Outstanding service and support from Ella Prior our Customer Experience Specialist who is always available for us and thank you!
Must also thank Sarah Baker for the hard work put in for our PPE review across our site, the data collected has helped provide our co-owners here in Yeo Valley Isleport with the best PPE products for their roles and meet their individual needs. SMI you are amazing!
9 juni 2023
Omdöme utan inbjudan
Svar från SMI
Thank you Andrew for your feedback. We will pass on your positive comments to both Ella and Sarah :)
Thank you!
Thank you to Shona for her recent support with a last minute project! It is much appreciated and I would highly recommend!
19 maj 2023
Omdöme utan inbjudan
Svar från SMI
Thank you for your feedback :)
Great Customer service experience
Have been dealing with Grace and has always been hugely helpful.
26 april 2023
Omdöme utan inbjudan
Svar från SMI
Thank you Petrina for your lovely feedback :)
Very impressed with SMI and its future potential.
Very impressed with all customer reviews, none negative all specify how in depth customers inquiries are taken on board, how the staff take the time to resolve them no matter how big or small.
100% impressed with this company and its staff.
12 april 2023
Omdöme utan inbjudan
Ella - can't thank her enough!
I have to order PPE for my company and at times it has been such an ordeal to get it right, especially when SMI moved to online ordering, but Ella has gone over and above in order to help me get our selection of PPE right on the portal. I can't thank her enough for all her help/advice and for listening to what I needed. Thanks Ella, you're a great asset to the company!
30 mars 2023
Omdöme utan inbjudan
Svar från SMI
Thank you Cemil for your comments :)
Great experience
Great experience! Customer service was very helpful and friendly. I've ordered safety shoes which were too small. Return for a refund was hassle free. Ordered bigger size and I'm happy, the quality is really good and at a good price! Next day delivery too! Overall really happy and I would recommend this company. Thank you for your service.
24 februari 2023
Omdöme utan inbjudan
Svar från SMI
Thank you so much! Glad the refund was sorted :)
Great service
Great service, quick and easy to order and fast delivery. Highly recommend SMI Group.
23 februari 2023
Omdöme utan inbjudan
Svar från SMI
Thank you Sally :)
I can never say enough about Grace-…
I can never say enough about Grace- What a lovely person she is! she is always very helpful and solved any kind of issues I had with purchases in no time. It is the best customer service I have experienced by far. thank you so much Grace.
22 februari 2023
Omdöme utan inbjudan
Svar från SMI
Thank you, such lovely feedback, we will pass onto Grace! :)
Excellent customer service as always
Excellent customer service as always, nothing is too much trouble. Thank you Natasha and the team for helping with getting my urgent orders processed and dispatched. It really is appreciated.
17 februari 2023
Omdöme utan inbjudan
Svar från SMI
Thank you for your review Susannah :)
SMI group
I have bought a number of products from the SMI range both while living in the UK and now in Ireland. Very high quality clothing and very professional customer service. Would gladly recommend SMI work clothing to anyone, based on my personal experience.
13 februari 2023
Omdöme utan inbjudan
Svar från SMI
Thank you Rory for your feedback :)
Excellent customer service
I've been working with SMI group for nearly 2 years now and I can say - I love these people :) always helpful, Grace truly cares about what you need and nothing is too much trouble for her. Responsive, patient and professional :)
13 februari 2023
Omdöme utan inbjudan
Svar från SMI
Thank you so much for your kind words :)
Great customer experience
Great customer experience! The team were fully on board with supporting our biodiversity campaign. Shona went above and beyond in helping us obtain the products we were after as part of this campaign.
10 februari 2023
Omdöme utan inbjudan
Svar från SMI
Thanks so much for your kind words :)
Positive all the way
Grace is a pleasure to work with. Friendly, genuine and always happy to help. Nothing is ever too much trouble and she understands what is important to us as a business. Would also like to mention Josh and his proactive approach as Key Account Manager
10 februari 2023
Omdöme utan inbjudan
Svar från SMI
Thank you for your feedback :)
We have very few problems when ordering…
We have very few problems when ordering and with deliveries, however, if there has ever been an issue Grace has it sorted in her very efficient & friendly manner. Great service & much appreciated.
10 februari 2023
Omdöme utan inbjudan
Svar från SMI
Thank you so much for your feedback! :)
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