Scammer WARNING! Don't deal with this company, even if you find a very attractive price. They were very quick to respond to help us when we had a problem paying for the order, but once the payment w... Se mer
Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
You ask me for a review yet I have never received the product I ordered and paid for 2 months ago. I have emailed hi@smartyez 3 times for assistance and had no reply. I called the support number and t... Se mer
I'm convinced this is a scam company. I made an order two months ago on 19 Feb 26, for an item through the shop app. I have not received a tracking number or any sort of shipping confirmation on m... Se mer
Re order. #991272 Ordered a vacuum robot 11 days ago. Due to the website payment layout, it made me purchase two vacuums instead of one by mistake. I emailed smartyez to cancel the second vacuum.... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The first e-retailer that offers complete free shipping ! No membership fee. Express delivery. https://smartyez.com
Kontaktuppgifter
115 Pitt St, 2000, Sydney, Australien
- 028355 1977
- support@smartyez.com
- smartyez.com
1,5
Mycket dÄlig
79 omdömen
Ber kunder att lÀmna omdömen
Detta företag bjuder in sina kunder att lĂ€mna omdömen â oavsett om de Ă€r positiva eller negativa
Har besvarat 4 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
no $1500 item received!
We ordered a $1500 vacuum in late December and have not received it nor have we received responses to our queries. This website is an absolute scam!!!
27 december 2024
Omdöme utan inbjudan
I have not received my order
I have not received my order. Smartyez do not email back or ever answer the phone. It's been about 10 weeks since they took my money
9 maj 2025
Omdöme utan inbjudan
Svar frÄn Smartyez
Hi Trish, Thanks so much for your review. We are so sorry to hear you.
If you could please email our Customer Happiness Team and ask for our Senior management team, they will be able to assist you further hi@smartyez.com.
Kindest,
Smartyez
SOLAR POWERED FOUNTAIN FAIL
Bought a solar powered fountain last October 26th 2024. Have emailed several times as phoning is useless. After several attempts to get refund they finally got in touch promising a full refund plus $20 for inconvenience. No refund to date and that was 2 months ago. Tried many times since but no response. Would not deal with this shoddy company ever again. I will never see my $180 again. Give them a wide berth!
26 oktober 2024
Omdöme utan inbjudan
Svar frÄn Smartyez
Hi Frank, Thanks so much for your review. We are so sorry to hear you.
If you could please email our Customer Happiness Team and ask for our Senior management team, they will be able to assist you further hi@smartyez.com.
Kindest,
Smartyez
Ordered item 27th Dec 2024 $627.29
Ordered item 27th Dec 2024 $627.29. No delivery still (16/3/25). Rang vendor. no answer. Emailed twice in last month, no response. Now logged dispute through my bank. I would steer clear, as not able to contact and resolve with vendor.
16 mars 2025
Omdöme utan inbjudan
SCAM
I purchased and paid for two items value being $3881.00 on 18th Feb 2025 to date have still not received anything have sent SMS, EMAIL , CALLED but no answer and no delivery advice. Have now put in hands of fraud/scam team.
20 februari 2025
I do NOT receive your product
I do NOT receive your product. email unanswered.
I am cheated by your site.
NEVER buy goods from Smartyez again in the future,
16 januari 2025
Took 3 weeks to get the orderâŠ
Took 3 weeks to get the order delivered. (no tracking info and customer service etc).
14 januari 2025
Definitely scammers
Definitely scammers. Impossible to get a hold of and never received items
28 februari 2025
Omdöme utan inbjudan
Svar frÄn Smartyez
Hi Srijan, Thanks so much for your review. We are so sorry to hear you.
If you could please email our Customer Happiness Team and ask for our Senior management team, they will be able to assist you further hi@smartyez.com.
Kindest,
Smartyez
DONâT GET CAUGHT - SCAM WEBSITE
Ordered an office chair in Jan 2025. Almost March and still havenât got it. Rang them, just a recording. Emailed everyday for weeks, had ONE response. Went on FB, left messages (Iâm not the only one). Tried to talk to someone through Messenger, no response. Have reported them to Australian & State Consumer Protection. Waiting for Conciliation. Donât get caught, this place does NOT exist. Now I have no chair and have to save to again. Mongrels.
11 januari 2025
Smarteyz advertised 9th Gen iPads WI-FIâŠ
Smarteyz advertised 9th Gen iPads WI-FI for 769.99. Ordered on 26th December 2024. Confirmation of payment email came with a note that they would advise tracking details once it was sent. Several emails later with just one response saying they would cross check itâs now been 8 weeks. Weâll see how the bank goes with a chargeback.
They did send an email wondering when I would make my next order - that would be NEVER đ€Ș
26 december 2024
Omdöme utan inbjudan
Scammers
SCAMMER ALERT. This company is a scam, they do not return calls, or email back. I ordered from them, they took my money, however did not send product. BUYER BEWARE..
9 januari 2025
Omdöme utan inbjudan
Poor experience overall
Misleading site instructions leading to purchasing two items. That took a while to rectified.
Had to wait over a month for item to arrive. Comms lacking and couldn't get an ETA.
14 januari 2025
Honest feedback
Hi there,
I ordered a few items in December 2024, few have arrived safely. I checked they were as advertised and I'm happy for them. However, I'm still waiting for my final order (an inflatable tent) which hasn't arrived yet but hopefully soonđ€.
Thanks
Scotty
13 januari 2025
I did nit get my item and I did not get a refund
I did nit get my item and I dud nit ger my money refunded
It is now in the hands of the police
11 januari 2025
Nothing to review as you haven't sent it
11 januari 2025
Detta Àr Trustpilot
Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
LÀs mer om andra typer av omdömen.
Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.
LÀs mer om omdömesprocessen pÄ Trustpilot.
HÀr Àr 8 tips pÄ hur man kan skriva omdömen pÄ bÀsta sÀtt.
Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.