I spoke with a well informed and knowledgeable member of the team, Fraser (apologies if I spelled your name wrong). Fraser answered all my questions and had all the patience too. I believe one of... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Gentleman explained the options for life cover.I was offered a policy which doubled my cover for £6 a month more with the added benefit that the premium is fixed throughout the term unlike my existin... Se mer
Företaget har svarat
I didn’t expect the call to review my life insurance policy, but I’m certainly glad I took it. SMT have saved me a pack (of money) on premiums, while at the same time boosting the value of life insura... Se mer
Företaget har svarat
Really friendly guy, Mike Hayes explained everything so well, very helpful. Really pleased with service. Have requested information in post at my request, thank you.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Buying a home, finding a mortgage and getting the right protection is confusing, often leaving people with a feeling of helplessness. We’re here to fix that. Whether the mortgage and protection process is familiar or not, we will tell you all the information you need to know in a way that’s easy to understand. With 150+ advisors within our network and 100+ different lenders at our fingertips, there is a mortgage and insurance product for everyone. SmartMoneyTeam advisors have sold over 110,000 financial products, so you can be sure we are experts in finding the best deal whether that’s a mortgage or an insurance product. We know there’s lots to consider but you’re in safe hands and we love to help so if you want to arrange a free consultation with absolutely no strings attached then please get in touch! • Mortgages • Life Insurance • Critical Illness Cover • Income Protection • Buy-To-Let • First-Time Buyers • Remortgage • Home Mover • Secured Loans • Over 50's Cover • Building and Contents Insurance
Kontaktuppgifter
Storbritannien
- smartmoneyteam.co.uk
4,5
Utmärkt
65 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Scare mongering doesn't work in sales
I was contacted several times by the team to explain that my life insurance needs reviewing - I agreed and explained that due to my busy working hours, i would have to be contacted at certain times. After a week of being bombarded with phone calls sometimes 7-8 times a day, I picked up to make the operative aware that I was in the middle of doing the school run and couldn't speak. Ian at Smartmoneyteam then resorted to fear mongering tactics, asking if I was aware that my current policy was only in force for X amount of years and telling me I'd need to get it reviewed ASAP. I told him Id review this in my own time, not when I was pressured into doing so. Ended up having a full review with a different firm with a much more positive experience and replaced my old policy with one much more suited to my requirements.
4 juni 2025
Omdöme utan inbjudan
My advisor gave me the information…
My advisor gave me the information required and advice to manage my policy in the correct and honest manner. The cost and terms were acceptable.
2 juni 2025
Svar från Smartmoneyteam
Thank you so much for the kind words! We're thrilled you had a positive experience with our team.
Remember, if you have any friends, family or colleagues who could benefit from the same level of service, you can always refer them using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend
Thanks again for choosing SmartMoneyTeam!
I renewed my policy which was easy to…
I renewed my policy which was easy to do , only problem is I getting phone calls enquiring about checking my policy when I've already done it
24 februari 2025
Your contact was excellent
3 februari 2025
Svar från Smartmoneyteam
Thank you so much for the kind words, Peter! We're thrilled you had a positive experience with our team.
Remember if you have any friends, family or colleagues who could benefit from the same level of service, you can always refer them using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend
Thanks again for choosing SmartMoneyTeam!
Really friendly guy
Really friendly guy, Mike Hayes explained everything so well, very helpful. Really pleased with service. Have requested information in post at my request, thank you.
31 januari 2025
Svar från Smartmoneyteam
Thank you for taking the time to leave us such a wonderful review!
We're delighted to hear that Mike was so friendly and helpful during your welcome call. We're committed to providing clear explanations and excellent service, so we're thrilled to know we met your expectations. Your requested information is on its way!
Remember, if you have any friends, family or colleagues who could benefit from the same level of service, you can always refer them using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend
Thanks again for choosing SmartMoneyTeam!
Life cover
The agent I spoke with was very patient , listened to my concerns and treated me as a valued customer. I was feeling that he had my best interest at heart. Thank you.
16 januari 2025
Svar från Smartmoneyteam
Thank you for the glowing review, Louisa!
We're delighted to hear that you felt Fraser truly listened to your concerns and had your best interests at heart. Providing personalised and caring service is our top priority, and we're so glad we could meet your expectations. We appreciate your trust in us for your life cover
You can always refer people in your network to receive the same 5* service using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend
Thanks again for choosing SmartMoneyTeam!
Brilliant Service
I spoke with a well informed and knowledgeable member of the team, Fraser (apologies if I spelled your name wrong).
Fraser answered all my questions and had all the patience too. I believe one of the calls we had lasted an hour to go through anything.
My policy was coming up for renewal and Fraser reached out to explain that SMT had taken over my account, this then opened the conversations regarding my policies in which helped me make the best informed decision for myself and loved ones.
11 december 2024
Omdöme utan inbjudan
Svar från Smartmoneyteam
Thank you so much for your kind words, Steven! We're thrilled to hear that Fraser was able to provide you with such excellent service.
We strive to provide our clients with the highest level of knowledge and support. We're glad that Fraser's patience and expertise helped you make the best decision for your insurance needs.
We value your business and appreciate you taking the time to share your positive experience. We look forward to continuing to serve you in the future.
Remember if you have any friends, family or colleagues who could benefit from the same level of service - you can always refer them using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend
Thanks again for choosing SmartMoneyTeam!
Svar från Smartmoneyteam
😊 We always strive to provide the best customer care.
Remember, if you have any friends, family or colleagues who could benefit from our service - you can always refer them using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend
Fast delivery kept up to date very good…
Fast delivery kept up to date very good product great value for money.
4 november 2024
Excelllent customer care
29 oktober 2024
Svar från Smartmoneyteam
We're thrilled to hear you had an excellent experience with us! 😊 We always strive to provide the best customer care.
Remember, if you have any friends, family or colleagues who could benefit from our service - you can always refer them using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend
I’ve no complaints at all
I’ve no complaints at all, I think the person I was speaking was called Ian,he was very nice and took his time explaining everything to me..
25 september 2024
Svar från Smartmoneyteam
We're glad you had a positive experience! It sounds like Ian did a great job explaining everything. We always aim to make sure our clients feel informed and at ease. 😊
Remember, if you have any friends, family or colleagues who could benefit from our service - you can always refer them using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend
Life assurance
Gentleman explained the options for life cover.I was offered a policy which doubled my cover for £6 a month more with the added benefit that the premium is fixed throughout the term unlike my existing policy which increases each year.Superb service thank you
24 september 2024
Svar från Smartmoneyteam
We're so glad you were happy with the options presented and that we were able to find a policy that doubles your cover for such a small premium increase!
Remember, if you have any friends, family or colleagues who could benefit from our service - you can always refer them using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend
Great costomer service
19 augusti 2024
Svar från Smartmoneyteam
We're thrilled to hear you had an excellent experience with us! 😊 We always strive to provide the best customer care.
Remember, if you have any friends, family or colleagues who could benefit from our service - you can always refer them using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend
Svar från Smartmoneyteam
We're thrilled to hear you had an excellent experience with us! 😊 We always strive to provide the best customer care.
Remember, if you have any friends, family or colleagues who could benefit from our service - you can always refer them using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend
Not good experience
I did not experience that I was given full information and I was offered worse kind of deal of life insurance. I will not recommend.
29 juli 2024
Svar från Smartmoneyteam
Thank you for your feedback. This is certainly not the standard of service we aim for. We take all reviews seriously, especially those that highlight areas where we can improve.
Polite person
The person on the phone was very helpful and clear in what he was saying and explaining
20 juni 2024
Svar från Smartmoneyteam
Thank you for taking the time to leave a review Julie!
We're glad you found our team member polite and helpful. Clear communication is key, and we're happy you felt well-informed throughout the process.
Remember, if you have any friends, family or colleagues who could benefit from our service - you can always refer them using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.