Smartlending Omdömen 16

TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Företagsinformation

  1. Finansiella tjänster

Skrivet av företaget

Smartlending is a trusted leader in financial services, dedicated to simplifying the complex world of personal loans. We understand that navigating today's loan marketplace can be overwhelming, and we're here to guide you every step of they way. With a passion for transforming lives, we empower Americans to overcome financial challenges and build a brighter future.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

16 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

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Betygsatt 1 av 5 stjärnor

I don’t usually leave reviews

I don’t usually leave reviews, but this experience pushed me to speak up.

I have been dealing with a financial dispute with this company and it has been extremely frustrating. From the beginning, things did not feel right. The results they provided did not match my situation and raised serious concerns for me.

I reached out multiple times through email, clearly explaining my issue and asking for a proper resolution. I was not asking for anything unreasonable, just clarity and a fair solution. Unfortunately, I was met with silence. No response, no follow-up, nothing.

What makes this more concerning is that this is a financial service. When people trust a company with matters like this, they expect transparency, accuracy, and communication. In my case, none of these expectations were met.

This whole experience has caused unnecessary stress and left me feeling ignored as a customer. It feels like once they provide their result, they are no longer interested in helping you resolve any issues.

I sincerely hope they improve their customer support and start taking customer concerns seriously, because right now, I cannot recommend this service to anyone.

17 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The service was reliable

The service was reliable, friendly, and fast.

7 juni 2025
Omdöme utan inbjudan
Logotyp för Smartlending

Svar från Smartlending

Hello Clifton,
Thank you for your kind words! We're so happy that you found our team to be prompt, friendly, and reliable.

Betygsatt 5 av 5 stjärnor

No stress

No stress, no confusion, just straightforward lending.

12 maj 2025
Omdöme utan inbjudan
Logotyp för Smartlending

Svar från Smartlending

Hello Walter,
Thank you for your review! We're happy that the process was stress-free and straightforward.

Betygsatt 5 av 5 stjärnor

David was extremely thorough when…

David was extremely thorough when helping me refinance my loan. He explained every part of the process, from the rates to the repayment terms, in great detail. Thanks to him, I now have a much better financial arrangement.

18 mars 2025
Omdöme utan inbjudan
Logotyp för Smartlending

Svar från Smartlending

Hello Jonathan,
Thank you for your thoughtful feedback! We're so glad that David could make the process clear and beneficial for you.

Betygsatt 5 av 5 stjärnor

Their customer service really sets them…

Their customer service really sets them apart from other lenders.

5 juni 2025
Omdöme utan inbjudan
Logotyp för Smartlending

Svar från Smartlending

Hello Lawrence,
Thank you for your kind words! We're thrilled to hear that our customer service stood out and made a difference for you.

Betygsatt 5 av 5 stjärnor

Highly recommend

Smart lending not only met my expectations but exceeded them. My consultation was quick and stress free.

29 augusti 2025
Logotyp för Smartlending

Svar från Smartlending

Hello,
Thank you so much for recommending us! We're thrilled to hear that your consultation was quick, stress-free, and even exceeded your expectations.

Betygsatt 5 av 5 stjärnor

SmartLending has an amazing team

SmartLending has an amazing team. Brian helped me get through the process with no stress at all. Couldn’t be happier.

28 mars 2025
Omdöme utan inbjudan
Logotyp för Smartlending

Svar från Smartlending

Hello Mark,
Thank you for your wonderful review! We're so glad that Brian and our team could make the process stress-free for you.

Betygsatt 4 av 5 stjärnor

Brock was wonderful

Brock was wonderful. She really took the time to understand my situation and gave me peace of mind throughout the entire loan process.

2 juni 2025
Omdöme utan inbjudan
Logotyp för Smartlending

Svar från Smartlending

Hello Andrew,
Thank you for your feedback! We're so glad that Brock took the time to understand your situation and provide peace of mind throughout the process.

Betygsatt 5 av 5 stjärnor

The process was very easy and quick

The process was very easy and quick, I'm glad I chose smart lending.

15 augusti 2025
Omdöme utan inbjudan
Logotyp för Smartlending

Svar från Smartlending

Hi Nicole, thank you for your kind words! We're glad to hear that you're happy with the process!

Betygsatt 5 av 5 stjärnor

Cory listened to all of my needs and…

Cory listened to all of my needs and provided me with the best solution to get me back on track. I can't thank him enough for his time and efforts.

16 juli 2025
Omdöme utan inbjudan
Logotyp för Smartlending

Svar från Smartlending

Hello Matthew, we're so glad that Cory was able to take the time to listen and provide you with the best solution. We truly appreciate your kind words and are happy that you're back on track!

Betygsatt 5 av 5 stjärnor

Zach was so helpful!

I was hesitant to call for a loan because I do not have perfect credit and am on a fixed income but I contacted Smart Lending and was quickly connected with Zach who walked me through the whole process and was very knowledgeable. I felt taken care of and heard about my concerns. Thank you to that nice, young man for your help on Saturday!

23 augusti 2025
Omdöme utan inbjudan
Logotyp för Smartlending

Svar från Smartlending

Hi Ashlee, we're so glad that Zach made you feel supported throughout the process and had a positive impact! We'll be sure to share your kind words with him. We truly appreciate your trust in us!

Betygsatt 5 av 5 stjärnor

Dylan made the process simple and easy

Dylan made the process simple and easy. Will be referring my friends and family here or anybody looking for a reliable lending company.

25 augusti 2025
Omdöme utan inbjudan
Logotyp för Smartlending

Svar från Smartlending

Hello Christian, we're so glad that Dylan made the process smooth! We truly appreciate your trust and the referrals, it means a lot to our team!

Betygsatt 5 av 5 stjärnor

Jonathan did a great job with my loan…

Jonathan did a great job with my loan application. Process was quick and easy. Would highly recommend working with SmartLending.

21 juli 2025
Omdöme utan inbjudan
Logotyp för Smartlending

Svar från Smartlending

Hello Michael, we're so happy to hear that Jonathan provided such great support and made your loan process smooth and stress-free. Thank you for recommending Smart Lending!

Betygsatt 5 av 5 stjärnor

The Smart Lending approach made our…

The Smart Lending approach made our decision easy. We had several loan options to choose from and their credit department walked us thru every step of the way. White glove treatment with a personal touch.

20 augusti 2025
Omdöme utan inbjudan
Logotyp för Smartlending

Svar från Smartlending

Hi Christopher, thank you for sharing your experience! We're glad our team could make the process easy and personal for you!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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