Great experience! The product arrived in perfect condition with no damage. Very well packaged and shipped quickly. Everything was exactly as described. Highly recommend and would definitely buy again!... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Been looking at different turntable/speaker bundles for a while and SHS had the best one for my requirements and budget. Appreciated the website guide to different turntables and setups. The price... Se mer
Företaget har svarat
From order to delivery kept up to date and time.Delivery was a day late but that was down to DPD as they received the package early on day of order and as I say smart home sounds themselves sent many... Se mer
Företaget har svarat
Excellent service from ordering to receipt. Informed at every stage of the progress of the order. Could not fault the delivery and was impressed about the short time to deliver the order. Highly reco... Se mer
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Företagsinformation
Skrivet av företaget
Smart Home Sounds are experts in Sonos. Our trained team can help you select the system that is right for you. Once you have chosen your system, we can help you with the setup and configuration of your Sonos product
Kontaktuppgifter
4,9
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Top quality service
I asked a lot of questions - changed my order several times - made stipulations on delivery dates - and despite being a total pain (!) they still looked after me really well, and delivered everything on time.
3 juni 2026
Omdöme utan inbjudan
Svar från Smarthomesounds
Hi Steve,
Thank you for your awesome review! It was a pleasure helping you get everything just right, and we're delighted to hear you felt well looked after throughout the process. We're especially pleased that everything arrived on time and met your expectations!
All the best :)
SHS
Fast delivery and perfect items
Fast delivery and perfect items, I’ll be expanding some more speakers soon
2 juni 2026
Omdöme utan inbjudan
Svar från Smarthomesounds
Hi David,
Thank you for your great review! We're delighted to hear everything arrived quickly and that you're happy with your new speakers. We look forward to helping you expand your system when you're ready!
All the best :D
SHS
Great service from Smart Home Sounds…
Great service from Smart Home Sounds but I paid for a before 12 o'clock DPD service and someone forgot to send the speaker on that delivery. I had work meetings via video in the afternoon and wanted to have the speaker delivered in the morning to avoid any issues. I had to make other arrangements for the delivery, which turned up at 4pm. I contacted SHS and my delivery fee was refunded with an apology for the mess up. This is the only reason for the 4 stars instead of the usual 5 stars and this will not stop me using Smart Home Sounds in the future.
2 juni 2026
Omdöme utan inbjudan
Svar från Smarthomesounds
Hi Jeff,
Thank you for your review. We're sorry that your delivery didn't arrive within the requested timeframe and appreciate your understanding. We're pleased we were able to put things right quickly, and we're grateful that this hasn't affected your confidence in us.
All the best :)
SHS
Great service and advice from start to…
Great service and advice from start to finish. Brilliant customer service.
30 maj 2026
Omdöme utan inbjudan
Svar från Smarthomesounds
Thank you so much for the lovely review! - SHS :D
Svar från Smarthomesounds
Hi Simon, thanks for sharing your experience of your Smart Home Sounds order.
All the best, Team SHS.
Easy, quick and simple
The purchase was really easy to do aswell as knowing what I’m getting for my money spent. The delivery time is insane I got free next day delivery with my purchase and arrived a few hours before it was due. I am very impressed with this and will definitely be buying more from them!!! 😁😁
29 maj 2026
Omdöme utan inbjudan
Svar från Smarthomesounds
Hi Calum,
Thank you for your awesome review! We’re glad you found the purchase process easy and felt confident in what you were getting. It’s also great to hear that your free next day delivery arrived ahead of schedule! Thank you for your support!
All the best :)
SHS
Glad I stumbled upon Smarthome....
I was just about to click the "buy" button at Richer Sounds who had the Sonos Era 300 speakers on sale as a pair bundle when I decided to do one last look around and stumbled upon Smarthome. I had never heard of them before. Their prices were even lower than Richer Sounds, so I decided to buy from them. Within 1 hour, I got notification that my parcel had been dispatched for next day delivery. Excellent communications, prompt delivery, and great prices. Haven't had to use their customer service as the speakers were delivered in pristine condition. Will definitely use them again. Highly recommended.
1 juni 2026
Omdöme utan inbjudan
Svar från Smarthomesounds
Hi Robert,
Thank you for your awesome review! It’s great to hear that you found our prices even better than the bundle you were considering elsewhere and we’re really pleased that the ordering and delivery experience was smooth and that our updates kept you in the loop!
All the best :D
SHS
If you like sound and vision worth a visit
I needed a new TV and being out of the loop for many years around TV technology I was so glad Cheltenham Smart Home Sounds were recommended to me by a friend. If you want great service, excellent product information and keen prices you should visit this store. Everyone was so knowledgeable, friendly and professional, with free parking whats not to like. I bought a LG TV which was delivered (free) within a couple of days. If you like sound and vision take a look, you wont be dissapointed.
25 maj 2026
Omdöme utan inbjudan
Svar från Smarthomesounds
Hi Dot,
Thank you so much for your lovely 5 star review and for sharing your experience visiting our Cheltenham store. We’re really pleased that you found the team knowledgeable, friendly, and professional. It’s great to know the product information, pricing, and free parking helped make everything easier, and that you’re happy with your new LG TV!
All the best :D
SHS
Highly recommended
I was looking for some Samsung surround sound speakers. SMS happened to have an online offer on what I was looking for, with an additional "first order" discount code, giving by far the best price. Having a Live Chat, the customer service was also excellent. Next day delivery as stated, on time. Can highly recommend.
22 maj 2026
Omdöme utan inbjudan
Svar från Smarthomesounds
Hi Ian,
Thank you for your lovely review! We’re so glad to hear you found the Samsung surround sound speakers at a fantastic price with the first-order discount, and that Live Chat and next-day delivery worked exactly as promised. Enjoy your new surround sound speakers!
All the best :)
SHS
Clear website and product information
Clear website and product information. Received a new customer discount which made the product cheaper than on other sites. Delivery arrived the next day as promised without any issues. I’m very happy with the service.
27 maj 2026
Omdöme utan inbjudan
Svar från Smarthomesounds
Hi Maija,
Thank you for your fantastic review! We’re glad you found the website clear, the new customer discount helpful, and that your order arrived the next day exactly as promised. We’re really glad to hear you’re satisfied with the service!
All the best :D
SHS
It was great 👍🏻
1 juni 2026
Omdöme utan inbjudan
Svar från Smarthomesounds
Hi Ali,
Thank you for your awesome review! We really hope you enjoy your order!
All the best :D
SHS
The extra mile
Smart home sounds go the extra mile for its customers offering free extended warranties and expertise on hand if required, free delivery and prices that are hard to beat whats not to like.
I will definitely use Smart home sounds again.
23 maj 2026
Omdöme utan inbjudan
Svar från Smarthomesounds
Hi Ray,
Thank you so much for your wonderful review!
We’re genuinely thrilled to hear that you appreciate our extended warranties, expert support, competitive pricing, and free delivery. Your feedback truly means a lot to us!
All the best :)
SHS
Excellent service and fast delivery
Excellent service from start to finish. The website was easy to use, delivery was quick, and my Sonos Beam Gen 2 arrived well packaged and on time. The setup was straightforward and the sound quality is fantastic. Very happy with my purchase and would definitely recommend Smarthomesounds to others.
26 maj 2026
Omdöme utan inbjudan
Svar från Smarthomesounds
Hi David,
Thank you for your fantastic review! We're delighted to hear that you had a great experience with us and that you're enjoying your Sonos Beam Gen 2. It's wonderful to know everything from ordering to delivery and setup went smoothly.
All the best :)
SHS
Quick delivery amd very pleased with…
Quick delivery amd very pleased with the delivery time. Thanks
1 juni 2026
Omdöme utan inbjudan
Svar från Smarthomesounds
Hi Ken,
Thank you for the kind review! We're pleased to hear your order arrived quickly and that you were happy with the delivery time. We appreciate your support and hope you enjoy your purchase.
All the best :D
SHS
Great service.
Order dispatched quickly. Great price. YouTube video reviews excellent.
26 maj 2026
Omdöme utan inbjudan
Svar från Smarthomesounds
Hi there,
Thank you for your kind review! We're pleased you were happy with the quick delivery, great price, and helpful YouTube reviews. We appreciate your support!
All the best :D
SHS
Great service and price!
Great service. I found the price for my item cheaper elsewhere and Smart Home Sounds matched it as promised, delivery was super fast and I had my item up and running by the next day. Thanks a mill.
23 maj 2026
Omdöme utan inbjudan
Svar från Smarthomesounds
Hi Fiona,
Thank you for your wonderful review! We’re delighted we could help with the price match and get your order delivered so quickly. We hope you enjoy your new setup!
All the best :)
SHS
I ordered my Sonos Arc Ultra on…21/05/2026
I ordered my Sonos Arc Ultra on Wednesday afternoon and it arrived on Thursday morning using DPD with tracking available. Excellent experience as always.
Smart Home Sounds have always provided 100% service
22 maj 2026
Omdöme utan inbjudan
Svar från Smarthomesounds
Hi Brian,
Thank you for your fantastic review! We're so pleased to hear your Sonos Arc Ultra arrived quickly and that you had another great experience with us. Your continued support means a lot to us!
All the best :)
SHS
Excellent experience from start to…
Excellent experience from start to finish.
This sort of service to hard to come by in this day and age.
From the first I spoke to someone on the phone till I walked out of the shop with my Sonso system.
Would recommend to anyone.
23 maj 2026
Omdöme utan inbjudan
Svar från Smarthomesounds
Hi Terry,
Thank you for the fantastic review! We’re delighted to hear you had an excellent experience from your first phone call right through to collecting your Sonos system in-store. Thanks again for the recommendation and enjoy your new setup!
All the best :D
SHS
Beyond expectation
Very fast next day delivery! Sonos Arc Ultra was securely packed and delivered. First time customer also received £10 voucher. Handy tips also on email. What an amazing experience it has been!
22 maj 2026
Omdöme utan inbjudan
Svar från Smarthomesounds
Hi there,
Thank you for your amazing review! We’re so pleased to hear you had a great first experience with us and that your Sonos Arc Ultra arrived quickly and securely.
All the best :)
SHS
Easy and super quick delivery
Easy and super quick delivery. The YouTube channel made it much easier to know what to buy and delighted with the warranty.
22 maj 2026
Omdöme utan inbjudan
Svar från Smarthomesounds
Hi Sam,
Thank you for your great review! We’re so pleased the delivery was quick and that our YouTube channel helped you choose the right product with confidence!
All the best :D
SHS
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.