When I received the item it was way to small so I contacted customer service they said they ship a new one larger size that was in January never got it, Would never recommend this company.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have to say it works better than expected! Great picture, tons of extra features my old system lacked. My wife and I thrilled and having low cost cloud service is wonderful and my tablet i bought a... Se mer
When I received my Video Doorbell V5 the battries were not charged so I charged them for thr recomended 14hours, it would not work so I did a reset and did the charge for an other 14 hours still not... Se mer
After my initial poor review I was contacted by the company and they explained the matter I had problems with which was well appreciated by me . I am satisfied the problem was not with them but issues... Se mer
Företaget har svarat
Extremely pleased in East Central Florida
As of this, I'm a repeat customer and I have been extremely happy! As time permits I plan on purchasing more items, as my current project progresses. The quality of my items have been decent, and I have had no issues or worries that the system is not working correctly. The cameras I have help me to keep an eye on things when I'm away from home, and it's great to be able to communicate with my children when they are sneaking downstairs to play video games in the middle of the night when I'm not home, lol!
Thank you Smartgoods.......it's a lot of fun!
1 augusti 2020
Omdöme utan inbjudan
I place my order may 1st And I…
I place my order may 1st And I haven't received my order Yet this is Ridiculous I would never order from you guys again or recommend you guys to anyone It been 74 days no order yet, thank you I just got my order today July 24. I was Waiting 85 days for my order and my order was on stock never again
13 juli 2020
Omdöme utan inbjudan
Svar från Smartgoods
Hello Marcos, thank you for your feedback. We sent you an email kindly respond to it thank you! :)
Loved my Camera!!
I love My Pro Camera that I received from Smartgoods, the customer support was great answered promptly, and answered all my questions! Highly recommended!
12 juli 2020
Omdöme utan inbjudan
Svar från Smartgoods
Hello Laiba, we appreciated your time sharing your experience with us :)
Great camera!!
11 juli 2020
Omdöme utan inbjudan
Svar från Smartgoods
Hello Darryl, thank you for your wonderful feedback :)
good quality but leads to short
9 juli 2020
Omdöme utan inbjudan
Still waiting to hear about refund
Still waiting to hear about refund. Sent the wrong cameras. Wanted outdoor wireless. Now they want more money for them. I just want my refund.
7 juli 2020
Omdöme utan inbjudan
Svar från Smartgoods
Hello Cindy, Thank you for your feedback. Your feedback help us to get better in the future. We sent you an email kindly respond to it. Thank you!
I will recomend
6 juli 2020
Omdöme utan inbjudan
Very bad customer service
4 juli 2020
Omdöme utan inbjudan
Svar från Smartgoods
Hello David, thank you for your feedback. We sent you an email regarding your concern. Thank you! :)
Great seller!
Always fast service, good prices and good seller communication
4 juli 2020
Omdöme utan inbjudan
Svar från Smartgoods
Hello Rich, thank you so much for your wonderful feedback! :)
You have junk I got the ycc365 and…
You have junk I got the ycc365 and won't connect to WiFi 20 feet away
3 juli 2020
Omdöme utan inbjudan
Svar från Smartgoods
Hello Dale, we sent you an email. We will be happy to help you out! :)
First camera replaced as…
First camera replaced as faulty,replacement faulty but had to return to usa at my cost so I just gave up
1 juli 2020
Omdöme utan inbjudan
Svar från Smartgoods
Hello George, thank you for giving your feedback. We sent you an email kindly reply to it thank you!
Svar från Smartgoods
Thank you so much for your wonderful feedback :)
It’s been months since I placed my…
I got my order, it was a couple of weeks late but customer service kept me informed, I even got a 10% refund for my trouble!!
20 juni 2020
Omdöme utan inbjudan
Svar från Smartgoods
Hello Jose, we are very sorry for the inconvenience, Our shipping time is 10 to 12 days but due to COVID-19, we are experiencing some delays these past few weeks. Shipping is getting back to normal this past few days. Have you already receive your order?
Have not received it
20 juni 2020
Omdöme utan inbjudan
Svar från Smartgoods
Hello Robert, we sincerely apologize for the inconvenience that we caused you. Due to the pandemic we're experiencing some delays but don't worry shipping is getting back to normal these past few days.
Thank you.
Directions are in very small print to…
Directions are in very small print to operate. No installation instructions for mounting. System does not work as well as I hoped. Got what I paid for.
20 juni 2020
Omdöme utan inbjudan
Svar från Smartgoods
Hi John,
I wanted to thank you for sharing your thoughts and feedback with us. We sent you an email, we will be happy to help you out with your concerns.
Been waiting over a month and a half…
Been waiting over a month and a half for my order, still haven't recieved it!
20 juni 2020
Omdöme utan inbjudan
Svar från Smartgoods
Hello Casey, Thank you for your concern, we sent you an email kindly check it thanks.
I did not receive anything it must not…
I did not receive anything it must not have came here if been here all week
20 juni 2020
Omdöme utan inbjudan
Svar från Smartgoods
Hello James, Thank you for your feedback!
I ordered may 9 it’s June 18
I ordered may 9 it’s June 18, where are my cameras? And I keep getting emails asking me to review the product? Here’s my review. Idk cause I don’t have them. Don’t give me that COVID-19 bullshut. I ordered a battery from China got it in 3 days
19 juni 2020
Omdöme utan inbjudan
Svar från Smartgoods
Hello Trevor, We are very sorry for the inconvenience, Our shipping time is 10 to 12 days but due to COVID-19, we are experiencing the delays but don't worry shipping delivery is getting back to normal now. May I have your order number please? we will be happy to assist you right away.
Thank you.
Ordered 8 May
Ordered 8 May, now 18 June, still no goods and no tracking info!
18 juni 2020
Omdöme utan inbjudan
Very good quality for the price! Many extra features.
I have to say it works better than expected! Great picture, tons of extra features my old system lacked. My wife and I thrilled and having low cost cloud service is wonderful and my tablet i bought as a monitor works perfect! Thank you. My suggestion is to scan your camera using your phone first. Once its connected to your Wi-Fi then mount it. The app works on multiple devices at the same time.
15 juni 2020
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.