Had smart connect come in to sort our phone system. They came in showed us the money we’d be saving (which was well over 75% of the original bill) and we signed then and there. Since then they’ve kept... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
2nd site now completed and up and running . Bt wanted 3k upfront plus an additional payment per month for the work !!!!! Brian has done the whole package for a lot less per month and no upfront c... Se mer
Quote you certain prices on sign up, salesman didn't show or explain the full contract. You get sent one hours later with no cooling off period or get out clauses signing you up to lease there servic... Se mer
Företaget har svarat
Switched away from my provider who I had been with 8 years, Stal who came out originally was very helpful and honest with us throughout. Engineers Tom and Zak were also very helpful on the day of inst... Se mer
Företagsinformation
Kontaktuppgifter
30 Christchurch Road, BH1 3PD, Bournemouth, Storbritannien
- 08000385005
- info@smart-coms.co.uk
- smart-coms.co.uk
3,7
Medel
57 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 10 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It’s a good service for businesses!
It’s a great telecom company, pryam was fantastic on what he do!
2 januari 2025
Omdöme utan inbjudan
Cold Calling Scammers
Cold called by this company implying that they are affiliated with BT/Open Reach in relation to the phasing out of copper wiring.
They used scam artist urgency tactics by stating that the use of telecoms copper wiring is ending next month. I thought it was weird that we hadn't had previous communications from BT or Open Reach about this. The penny fully dropped when, just moments later I was telephoned by BT.
AVOID!
9 december 2024
Omdöme utan inbjudan
10 out of 10 for fast internet
Fast internet has helped our business very pleased, we are a small car Garage, So having fast Internet makes such a Difference to our livelihood as we do MOT and needed a dedicated line for it ,Our previous telephone supplier did not understand the importance of having fast Internet and good customer meant to our business and we are glad we did the change over to smart Connect , very happy customer!
15 augusti 2024
Omdöme utan inbjudan
Excellent service from Bryan
Excellent service from Bryan! Got everything sorted very quickly. Thank you!
28 november 2024
Omdöme utan inbjudan
Be very careful
Be very careful The salesman gave us a fixed price for 7 years we have not had the right price yet (always a lot more) also seam to be extra hidden costs we were not told about
UPDATE so 2 and a half years later Darren phoned me offered me his apologies for salesman not telling me the truth and offered me a discounted rate also offered me a further discount if I update this review so here I am, still don't like the company but Darren was a nice person and all be it a bit late has tried to rectify the situation. It has still cost me a lot more money than what the salesman told me but there is only so much Darren could do.
19 november 2024
Omdöme utan inbjudan
Wonderful Experience
Thank you Smart Coms. I have had problems in the past with other companies but since switching over to Smart Coms I have had such a fantastic service. My lines are clear and broadband is super fast. I am able to reach so many more customers since joining and my business has grown. The salesman was very polite and knowledgeable and the team back in the office are on the end of the phone if ever needed.
Thank you!
19 september 2024
Omdöme utan inbjudan
Been with them just over 4years
Been with them just over 4years, never had any issues , great customer service , super fast fibre broadband which has helped out business .. thank you Smart com of Plymouth!
17 maj 2024
Omdöme utan inbjudan
DO NOT USE IF ONLY WE KNEW, HOW BAD IT WAS GOING TO GET.
We are a very small business, and was approached by smart connect, salesman said they would take over our contract over a year later this has not been done. Lots of promises from David Pedrini (Director) we now have a court judgment pending. Our solicitors have heard the telephone conversation. and now we have to go to court. Please do not use this company. You are not getting what you sign up for. Its just a lot of unwanted trouble.
1 juni 2024
Omdöme utan inbjudan
DO NOT USE
DO NOT USE. Terrible company, made to believe they were working on behalf of open reach with government license. Asked to sign contracts without actually seeing any documents and then say it’s a b2b contract with no cool off period at all. Scam artists trying to sign you into contracts on false premise. Then take legal action when asked to not proceed less than 5 hours after meeting. Avoid at all costs.
14 augusti 2024
Omdöme utan inbjudan
Be very careful - not regulated by OFCOM
"SMART CONNECT TELECOM LTD"
Be very careful. !!!!
NO 14 day CANCELATION PERIOD once signed your trapped as YOU INVITED them in.
7 year contracts
Not regulated by ofcom etc as B2B CONTRACT.
PLEASE PLEASE PLEASE do your due diligence and get contract reviewed by a professional, NEVER sign any paperwork based on sales talk.
1 januari 2024
Omdöme utan inbjudan
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