Slotastic Omdömen 192

I made an account with SLOTASTIC CASINO. The games were alright. I was playing on a sign up bonus. I won more then the play through. So I had a measly $100 i was going to cash out. So I verified myself for withdrawal. Everything went good I was verified. I cashed out and while waiting for my winnings, they send me an email that says I had made duplicate accounts, which is B.S. why would it wait until im cashing out to say that. So I contact them over the phone and they said that the other accounts were never verified. Its really a sad deal that they make up some B.S. to not give someone their winnings.

Slotastic are honest and trustworthy casino to deal with. Nothing bad to say at all. Thank you slotastic for the amazing slot experience!!! 10 stars out of 5. I recommend slotastic to everyone and anyone I know whos interested in slots

I will not speak as to the experiences other people had or will have at this site. I will merely speak as to my own. Admittedly, my experience is over two years old, but Trustpilot has only been on my radar more recently and people still need to be put on notice.

Deposited $150. Redeemed slot coupon. Bet limit was $10. Kept my wagers to $5. Met rollover. Got to $4770. Requested payout. Payout was rejected.

Slotastic claimed 3 of my ~3500 bets were over the $10 limit. This was most likely the result of me toggling from another window and accidentally activating extra paylines when I did so without being aware. All my over-limit wagers were after I had won $5000 on a spin. Betting big, especially early, can give a player an unfair advantage, but that was simply not the case here. I was essentially locked into the meeting the rollover in full, and I would've derived no strategical benefit from wagering over the limit at that point. I did not become aware of the over-limit wagers until after I had cashed out, and, frankly, the setup of Slotastic is rather conducive for accidental bet sizes to happen. There were no locks in place. Some games, when you reopen or refresh them, automatically reset your bet size to maximum which you could easily overlook momentarily. Also, if you accidentally clip a pay-line marker, every lesser pay-line becomes activated which quickly and inconspicuously balloons your bet size.

Slotastic's rule was worded, "The maximum bet for all bonuses (including cashback) must not exceed $10. Any winnings, plus bonus amounts derived from bets higher than this limit will be voided". All 3 of the $11+ bets were losers. Thus I "derived" no winnings from them and do not consider their rule applicable here. This I consider to be the most important point. Further, I do not consider the wording of their rule to be ambiguous. I will go into great minutiae on that point. If Slotastic had simply stated the maximum bet was $10, I would consider their ruling harsh but ultimately justifiable.

Even after multiple detailed communications, essentially, Slotastic's only response was "Whether or not winnings were had from the specific bet, if bets above $10 are made when a coupon is active, the winnings are voided." They chastised my "playing style", i.e., the 3 accidental bets. They reiterated I be familiar with the T&C. I had always bet well below the $10 max bet throughout all my deposits.

Only after extensive public pressure did Slotastic budge from their position. Even so, they did not make right. They admitted I had a "valid" case but reinstated less than half my win. They tested how this response played with the public. A solid majority agreed with my position. Some felt the rule a bit ambiguous. Some felt it was an industry standard an over-the-limit bet got your balance voided. As I see it, if there were any ambiguity (there wasn't), the norm is for that ambiguity to benefit the party that didn't write the rules. Otherwise, there'd be an obvious incentive to write ambiguous rules. Also, any specific rule should override any industry norm.

Slotastic was satisfied a minority opinion was adequate enough that it would be more profitable for them not to pay the rest. Casinomeister deemed the response generous. Casino Guru ruled against them. To me, Slotastic's response is a classic example of a casino probing around to see what they can get away with in an environment of lax oversight where there is little downside for them to do so. Continuing on that thought, see my extensive reviews on Casinomeister, Ask Gamblers and Casino Guru.

I went on record that I refused to dignify Slotastic's response. All these years later, I still have collected nothing. I may choose to stop making periodic $0.01 bets for 6 months so that my balance is voided. I said years I ago I would not relitigate this case further. I do not consider this post litigation. I consider the situation hopeless.


Slotastic later updated their rule to reflect how they actually act. Their new rule validates the voiding of all promotion winnings in all circumstances where any bet over $10 is made before playthrough is completed.

False advertising. And contradictive rules.
Email specifically stated no deposit required.
Code must have deposit to complete.

Two times I was denied a payout. The 1st one , about 2 months ago, I will admit was my fault. I didn't follow the maximum bet limits. Then there was a 2nd most recent one 3 days ago that was denied. The reason was because of the max bet rule from over 2 months ago. Which 1 has nothing to do with the other. So that's 2 payouts that were denied, but my deposits were accepted.

This casino is shady. I had won a couple thousand after completing the $2415 play through. They found a reason not to pay me,as I assumed they would. They're always going to find a reason not to pay out when it's more than $1000. I won't go back. There are many more online casinos that will actually payout, no matter how much you win. Do yourself a favor deposit your money at a more reputable online casino.

They cut me off completely. No bonuses or promotions. They led me to believe the problem was software. I knew better and simply asked how much I has to deposit to get bonuses again. They couldn't answer. After trips to customer service they finally came clean. Fact that I've been a customer for years made no difference. I asked for my account to be closed and they did.

Made a deposit and received a 250% bonus ... However the play thru was almost $3,000!!!! I thought, I'd never do it... But, I did. I had to wait till I got my balance up to $200 to make a withdraw because the fees are so high!! I entered bank info,credit card info,drivers license... And waiting on verification..... I just pray that I will receive a check in the next month!! The other sites I use give me my withdraw in 48 hours directly back by the form of payment I make my deposit .. I do not like the set up I'm on slotastic... But, the games are good...

Pretty awesome

1 peu déçue des octroie de l emploi des code bonus pour validation

I've been with slotastic for about 7years now. The deposit are easy and I've never had a problem with withdrawals. This better than traveling to the local casino in town. Everybody should give them a try.

Best bets. Just trust this website

Extremely high fee in bank wire cashout.
60 Euro, pretty extreme.

Moc rád hraju turnaje na casinu slotastic.Velky výběr her a bonusy tu jsou taky super.Doporucuju

Pretty fun wish it had more no deposit bonus codes though

Ya its fun and they do pay just not alot of options for free play

I love the way you play here slotastic casino amizang game’s thrilling play keep up the good work stuff of slotastic casino!!!!

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