It was perfect treatment.. I really like the tracing from your side.. I felt u really taking care for all selling processes... i liked the teust u gaive to ur customers for returning back the produc... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been using Sledgers since 2011 and all my earlier 3 pair Sledgers made in France, I love these shoes for its beautiful design, perfect for suits, super comfortable, can walk like a cat with '0'... Se mer
Företaget har svarat
Bought them before going on holiday but have only used them for a short period of time due to me wearing sandals on holiday! But, so far have found them very comfortable and stylish! Good value for mo... Se mer
Företaget har svarat
I bought a pair of Sledgers for my brother-in-law recently who is always complaining of having aching feet due to spending most of his working day standing. He says they are like wearing slippers and... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Sledgers has been refining its comfortable, lightweight and versatile men’s shoes since 1921. All that experience has led us to a perfectly formed collection of smart, wearable styles for any occasion. Every pair of Sledgers is handmade in Portugal from the finest leathers and incorporates our trademarked comfort technologies.
Kontaktuppgifter
Suite 6, Concept Park, NN12 7YD, Towcester, Storbritannien
- 02035670914
- info@sledgers.com
- sledgers.com
4,8
Utmärkt
147 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Des chaussures chères que je n'ai…
Des chaussures chères que je n'ai presque pas utilisées.
Deux ans après, je m'aperçois que la semelle se désagrège et tombe en poussière ! .. De la camelote faite avec du plastique bas de gamme... A ce prix là, une véritable arnaque.
Vous êtes tous contents d'avoir été livrés vite .. y'a pas que ça !!
Expensive shoes practically never utilised...
Two years after , I notice that the sole is turning into dust !
.. Junk made with low-end plastic
At this price, a real scam.
You are all happy to have been delivered quickly. there's not only that !!
.................................................................
Réponse à votre réponse ! :
-Vous dites que vos produits sont tous 100% cuir . C'est faux. Les Sledgers que j'ai n'ont pas de semelle en cuir. On dirait une sorte de mousse de plastique... voir photos.
- Effectivement je n'ai pas le ticket de caisse puisqu'il s'agit d'un cadeau ( Je peux vous dire que ma mère était furieuse quand elle a vu que la semelle se désagrégeait !)
- Vous dites que ces chaussures ont été beaucoup portées . C'est encore faux .Je ne les utilisais que pour faire de la musique sur scène, pas pour marcher !
- Vous ne voulez pas être menacés : Je ne vous menace pas, je décris simplement la réalité.
- Vous ne voulez pas être pris pour des imbéciles : Je ne vous prends pas pour des imbéciles puisque vous arrivez à vendre ce genre de chaussures ! :)
- Il y a des photos ici, vous pourrez constater de visu que ce sont bien des Sledgers et que la semelle n'est pas en cuir.
981/5000
Reply to your answer! :
-You say that your products are all 100% leather. It's wrong. The Sledgers I have do not have a leather sole. It looks like a kind of plastic foam ... see photos.
- Actually I do not have the receipt as it is a gift (I can tell you that my mother was furious when she saw that the sole broke up!)
- You say that these shoes have been worn a lot. It's still wrong. I only used them to make music on stage, not to walk!
- You do not want to be threatened: I do not threaten you, I just describe the reality.
- You do not want to be mistaken for fools: I do not take you for fools since you get to sell this kind of shoes! :)
- There are pictures here, you will see firsthand that they are Sledgers and that the sole is not leather.
OK .. impossible to show photos .. I'll try to find a way
zupimages.n et/up/19/13/lai6.jpg
zupimages.n et/up/19/13/vtu2.jpg
(Just add https:// and erase the space)
26 mars 2019
Omdöme utan inbjudan
Svar från Sledgers
Thank you Pascal for taking the time to leave a review, although like all these platforms its important we share the truth and accurate facts.
We take our manufacturing and our customers exceptionally seriously, in fact the materials and supplier base we use in the design and development process are essential in everything we do at Sledgers.
You sent us images of pictures of your shoes, with no receipt of your purchase or form of proof of purchase and the shoes looked to our quality control team as they had been completely worn out, it may well have been two years but by the pictures they look they have been worn 18 hours a day for 2 years. We do not use any plastic in any of our products, they are all 100% leather, in fact the entire shoe including the lining are all leather, so not sure where you get plastic from?
We take what we do seriously and this is certainly not a scam.
You did threaten us with bad publicity if we didn't address you complaint, however i am sorry to repeat myself and clearly state that unless proof of purchase was shared the shoes look to have had more than enough wear.
We always approach complaints in a transparent and open manner and often resolve complaints to ensure we maintain a good customer brand relationship, however we will not be threatened and treated like fools.
Thank you again for posting, sorry you feel this way, however i certainly believe the truth in these circumstances must be shared.
David Goulding.
Managing Director.
Merci Pascal pour avoir pris le temps de laisser un commentaire, bien que comme toutes ces plateformes son important nous partageons la vérité et des faits exacts.
Nous prenons notre fabrication et nos clients exceptionnellement au sérieux, en fait les matériaux et la base des fournisseurs que nous utilisons dans le processus de conception et de développement sont essentiels dans tout ce que nous faisons à Sledgers.
Vous nous avez envoyé des images de photos de vos chaussures, sans réception de votre achat ou forme de preuve d'achat et les chaussures regardé à notre équipe de contrôle de la qualité comme ils avaient été complètement usés, il peut bien avoir été deux ans, mais par les photos qu'ils regardent qu'ils ont été WOR n 18 heures par jour pendant 2 ans. Nous n'utilisons pas de plastique dans l'un de nos produits, ils sont tous 100% cuir, en fait, la chaussure entière, y compris la doublure sont tous en cuir, donc pas sûr où vous obtenez en plastique de?
Nous prenons ce que nous faisons sérieusement et ce n'est certainement pas une arnaque.
Vous nous avez menacé de mauvaise publicité si nous n'avons pas répondre à votre plainte, mais je suis désolé de me répéter et clairement déclarer que, à moins que la preuve d'achat a été partagée les chaussures semblent avoir eu plus que suffisamment d'usure.
Nous abordons toujours les plaintes de manière transparente et ouverte et résolvons souvent les plaintes pour nous assurer de maintenir une bonne relation de marque client, mais nous ne serons pas menacés et traités comme des imbéciles.
Merci encore pour l'affichage, Désolé vous vous sentez de cette façon, mais je crois certainement que la vérité dans ces circonstances doit être partagée.
David Goulding.
Directeur.
I received my order on time ( received…
I received my order on time ( received earlier than I expected)
Quality is perfect . Next time I need 39.5 size . If the size is available
I will place the order very soon.
Thank you.
24 mars 2019
Omdöme utan inbjudan
Svar från Sledgers
Hi Thomas, Thank you for taking the time to leave your feedback, always great to hear direct feedback from our customers.
I am afraid that we do not manufacture any half sizes right now, so a 39.5 is not an option on our brand im afraid.
Thank you for your interest in the brand and i hope we can be of service to you in the near future, our sizes do vary from style to style so i would be tempted to try.
Thank you.
David Goulding.
I recommend buying from this company
19 mars 2019
Omdöme utan inbjudan
Svar från Sledgers
Thank you so much for your review. We are glad you enjoyed your shopping experience with Sledgers.
Svar från Sledgers
Thank you Mohammed for taking the time to leave your review.
Kind Regards,
The Sledgers Team
top service + shipping very quick with…
top service + shipping very quick with tracking in real time.👍
21 december 2018
Omdöme utan inbjudan
Svar från Sledgers
Thank you for taking the time to leave your feedback.
Enjoy your shoes.
David Goulding.
Parfait
Parfait ! Article conforme, chaussures très confortables, envoi rapide.
5 november 2018
Omdöme utan inbjudan
Svar från Sledgers
Bonjour Bernard.
Merci pour la bonne critique!
Cordialement,
My address was not given in full to…
My address was not given in full to your courier service! Although its shown clearly and fully in my purchase order. This has caused my parcel to delay in reaching me! I was put into a lot of unnecessary communication to your courier, my courier and your company to follow my parcel! I have not received it yet!
24 september 2018
Omdöme utan inbjudan
Svar från Sledgers
Hello Yousif,
We would like to apologise for the error in attaching your reference number to this order. We send items via forwarding houses frequently and this has never occurred in the past. We trust the parcel was received by you, despite the delay at the forwarding house.
We would like to offer you a 50% voucher off your next purchase.
Please email us on info@sledgers.com for details.
Many Thanks
The Sledgers Team
Highly recommended
Super fast delivery. The shoes look good and are very comfortable. Great value too.
20 september 2018
Omdöme utan inbjudan
Svar från Sledgers
Thanks Troy.
We are happy to hear the shoes were to your liking.
Kind Regards
The Sledgers Team
I think it's not the item I purchased
I think it's not the item I purchased, unfortunately I'm out of uk now, I can't return it
16 september 2018
Omdöme utan inbjudan
Svar från Sledgers
Hello Zaid,
We have spoken via email. You are more than welcome to return the goods for a full refund.
The product in question was the same as advertised and maintains are very high standards of comfort and craftmanship.
Kind Regards
The Sledgers Team
Chaussures tres bien et tres…
Chaussures tres bien et tres confortables.
Livraison très rapide
Je recommande
16 september 2018
Omdöme utan inbjudan
Svar från Sledgers
Merci beaucoup Marcel.
Nice shoes good fit quick delivery…
Nice shoes good fit quick delivery excellent price.
15 september 2018
Omdöme utan inbjudan
Svar från Sledgers
Thanks Thomas,
Glad the shoes were to your satisfaction and the delivery was prompt.
Kind Regards
The Sledgers Team
It usually takes me weeks to break in a…
It usually takes me weeks to break in a pair of shoes. The brogues I purchased from Sledgers required no breaking in at all and were comfortable from the start. The quality is excellent and far exceeded my expectations considering what I paid for them. Extremely happy with my purchase.
12 september 2018
Omdöme utan inbjudan
Svar från Sledgers
Thanks Jeffrey,
Happy to hear you enjoyed the Henry brogues. Comfort always comes first when we design our products.
Kind Regards
The Slegers Team
Good communication and follow up
Good communication and follow up
Excellent service
2 augusti 2018
Omdöme utan inbjudan
Svar från Sledgers
Hi Premchand,
Thanks for the positive feedback!
The Sledgers Team
Easy to use and easy to purchase from.
27 juli 2018
Omdöme utan inbjudan
Svar från Sledgers
Thank you Jamal, happy to hear your experience was positive.
Enjoy your shoes and hope to see you again soon!
Best wishes.
The Sledgers team.
Dream shoes to walk wiIth, miles after miles, without any tireness!!!
First of all, I had a pair of shoes long time ago, that I was wearing almost every day, until they died! But as they were so solid, it took long time to be worn out. It was so comfortable, that I looked for a new pair. Time passes, and one day I finaly found back, almost the same Sledgers! I bought them immediatly on the website, the delivery was fast! The shoes are a miracle!!! MANY MANY THANKS!!!! 5 STARS BRAND AND WEB SITE!!! I RECOMMEND WITHOUT ANY DIFFICULTY!!! A VERY VERY SATISFIED CUSTOMER!!!!
25 juli 2018
Omdöme utan inbjudan
Svar från Sledgers
Hi Bernard,
We're very happy to hear you love your shoes so much!
Kind Regards
The Sledgers Team
Svar från Sledgers
Thanks for your feedback Mr. Levee.
We're always happy to hear from happy customers.
Kind Regards
The Sledgers Team
Shoes were a bargain and well made
11 juli 2018
Omdöme utan inbjudan
Svar från Sledgers
Hi Patricia, Thank you for spending the time to leave your feedback.
Enjoy the shoes!!!
Svar från Sledgers
Thank you for your feedback. We are certainly sorry to hear you believe that the materials advertised are not used in the manufacturing process. This is incorrect. All of our products are hand made in Portugal at quality, long established factories. Can i suggest that you send some images to me on my personal e mail and i will review what i am able to through an image. Its challenging to review anything through e mail. Please send them to david@primereurope.com, upon receipt i will certainly try to establish what the issue is, although rest assured no corners have been cut in the manufacturing process. Perhaps you can also let me know when you send images where you purchased them through, if they are through our on line site we will take immediate action, ourselves, if its through another third party retailer or on line partners then your agreement is through them.
Thank you for sharing.
Good, solid shoes
Good, solid shoes, promptly delivered within 28 hours of placing order.
6 juli 2018
Omdöme utan inbjudan
Svar från Sledgers
Thanks James,
We are always happy to hear from our satisfied customers
Kind Regards
The Sledgers Team
Quick service.
19 juni 2018
Omdöme utan inbjudan
Svar från Sledgers
Thanks Michael
We are always happy to hear from our satisfied customers
Kind Regards
The Sledgers Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.