Slater Menswear Omdömen 25 961

TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Busy store but plenty of staff. So many beautiful suits to choose from. We were attended too quite quickly by friendly, professional & helpful member of staff Tried the suit on in store but we were un... Se mer

Betygsatt 5 av 5 stjärnor

Having now experienced both online and in-store experiences I can say these are the best value for money. Online ordering was simple, straightforward and handled well. In-store (Swansea) loo... Se mer

Betygsatt 5 av 5 stjärnor

Good quality suit at very competitive price... had to return first as a little tight across the chest. Returns process very efficient and speedy and second suit arrived in a couple of days - same exce... Se mer

Betygsatt 4 av 5 stjärnor

The service was excellent besides waiting to be served to get mine an 2 others suits tailored. the shop its self is quite hidden in Basingstokes shopping center.

Företagsinformation

  1. Herrkläder
  2. Uthyrning av högtidskläder
  3. Kiltbutik och uthyrning
  4. Smokingbutik

Skrivet av företaget

Slater Menswear have been suit and tailoring specialists for over 40 years. Still within the Slater family, now in its 3rd generation, we pride ourselves on our continuous commitment to customer service with 27 stores nationwide. We take pride in the quality of goods & services we offer, seeking to inspire anyone who walks through our doors or lands on our website. Offering a FREE alterations service on tailoring purchases made in-store or online. With no appointments needed, simply drop in to any store to browse our range of retail suits or styles for hire. Made To Measure suits are exclusive to our Flagship Glasgow store, with Bespoke Highlandwear available in all 27 stores.

Slater Menswear

Skrivet av företaget

Our Customers Come First
At Slater Menswear we pride ourselves on the personal service and choice that we offer to our customers. At the heart of everything we do is an ethos that consistently places our customers’ needs first.
FREE Delivery on all orders over £150
We offer all of our customers FREE delivery on all orders over £150.
28 Day Money Back Guarantee
If you are not 100% happy with your purchase simply return in its orginial condition, within 28 days of receipt for a full refund or exchange.
FREE Alterations on all suits
We have been tailoring specialists for over 40 years so we understand the importance of a well fitting suit. That is why we offer free alterations on all of our suits across our 27 stores nationwide, simply take your Slater Menswear suit into any one of our stores and we will have it altered to your specifications.

Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

26 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 3 av 5 stjärnor

Would not rush back

The store was clean and well laid out, but busy meaning a lack of store assistants welcoming or changing room availability. We were collecting a suit that was tailored, that had already taken 3.5 weeks to be ready. We were greeted by Oliver who was welcoming and professional. He suggested we try the suit on, and when we believe it to be too long offered similar shoes to try to see if it would sit better, retrieving several styles in the size requested. Deeming the trousers to still be slightly too long, he accurately gauged how much would need to be altered and checked with a colleague. This other colleague, outwardly tutted and muttered something we did quite hear before shaking his head and walking away. We did not get the other persons name but Oliver explained that the minimum alteration is 0.75 of an Inch and apologised. When we went to pay, we were again served by Oliver who was once again polite and professional; and the other colleague was serving next to him and whilst paying, leant over and said to Oliver, ‘this is why I’ve told you not to let them try it on’. Not only was it infuriating to hear as a customer, but incredibly belittling to his colleague, and a poor representation of the brand. After today’s experience, I highly doubt I would visit this branch again.

26 april 2026
Omdöme utan inbjudan
Logotyp för Slater Menswear

Svar från Slater Menswear

Good Afternoon Lyd,

Thank you for taking the time to leave your review.

Please accept our sincere apologies for the experience you have encountered on your recent visit.

If possible, can you email contact@slatermenswear.com with a contact number and the store visited, so that our Customer Service Manager can give you a call to discuss your experience further.

Kind Regards,

Robert

Slater Menswear

Betygsatt 3 av 5 stjärnor

Nice and friendly and adjustments are…

Nice and friendly and adjustments are free which is great. But the standard dinner suit size of pants being 6” smaller than chest size meant I was always needing to come into the store to get 2” smaller pants. Actually needed 1 visit to measure than another one to pick up as they couldn’t just give me some smaller pants.

Really good quality for the price however

5 april 2026
Logotyp för Slater Menswear

Svar från Slater Menswear

Good afternoon Ryan,

Thank you for taking the time to leave your review.

I am happy to hear that you were pleased with the quality of the suit ordered online.

Please accept our apologies that we were unable to supply the exact sizes required, and to take advantage of our free alteration service this requires a visit to one of our stores. Our suits are sold as a set with a standard six inch drop from chest to waist. We do this as it reduces manufacturing costs that in turn allow us to pass the savings onto our customers.

If you require any further assistance in the future, please do not hesitate to get back in touch with us.

Kind Regards,
Mark
Slater Menswear Customer Service.

Betygsatt 2 av 5 stjärnor

Had really disappointing service around…

Had really disappointing service around a month or so ago when I went in to buy two pairs of trousers. Staff were unhelpful and gave me incorrect information regarding the sizing/length of the leg.

26 mars 2026
Logotyp för Slater Menswear

Svar från Slater Menswear

Good Afternoon,

Thank you for taking the time to leave a review.

Please accept our sincere apologies about the service you received on your recent visit to the store.

If you could email contact@slatermenswear.com to confirm the store you visited, and the information they provided, I will pass this onto our customer service manager, who will look into this further.

Kind Regards,

Gemma

Customer Service

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service, fantastic quality and speedy delivery.
So easy to return items, quick and simple
Absolutely fantastic around...

3 april 2026
Betygsatt 5 av 5 stjärnor

Slaters Manchester Superb Customer Service

So tomorrow we are traveling to Southampton to join a Cruise on Friday. Some nights on board they have formal dress nights. I have a Tuxedo suit ,so last night I tried it on. Shock horror the trousers won’t fit. This morning I got the Tram to Manchester to Slaters. Within 15 minutes they had me sorted. I pick my turned up trousers at three o’clock the same day. That’s amazing customer service. I’ve been a customer at Slaters for many years.I bought my wedding suit from them, my suit for my Stepdaughters wedding, my Tuxedo and many more shirts etc. As soon as you walk into the store you feel special with the first class service they give every person. They really excelled themselves today, as I thought it was a Mission impossible ! Can’t thank all the staff enough for helping me out of a situation
I would recommend everyone to experience this first class customer experience.
Thanks to all the staff.
From
Kevin Taylor

22 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wow first class customer service

Wow first class customer service - I didn’t think this existed any more but Slaters know exactly how to treat their customers. Products are of high quality, staff and extremely helpful and knowledgeable and what you can’t get in store you can buy online.

7 april 2026
Betygsatt 4 av 5 stjärnor

Our family use slaters in liverpool…

Our family use slaters in liverpool which we recommend they do alterations on products really well we knew exact size this is the first time ordered online Delivery on time
Product good quality as usual

28 mars 2026

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