⭐⭐⭐⭐⭐ 5-Star
⭐⭐⭐⭐⭐ 5-Star
We had an issue with the hotel staff in Madinah during our recent Umrah trip (Oct 2026), and the support we received from SkyFly was outstanding. A special thank you to Mazarh Bhai in the UK, who responded incredibly quickly and handled the situation with professionalism, care, and efficiency (via Brother Murtaza in Medinah).
When we needed assistance, both were readily available, kept us informed, and worked hard to ensure the issue was resolved smoothly.
I would also like to also mention Brother Maj, who was on hand in Madinah and provided valuable local support. It was very reassuring to have someone available on the ground who was willing to help and make sure everything was taken care of.
The combination of prompt communication from the UK and hands-on assistance in Madinah made a real difference to our experience. It's rare to find travel support that is both responsive and genuinely caring, but SkyFly delivered exactly that.
Highly recommended for anyone looking for Umrah package which also included reliable, professional, and customer-focused service.
Thank you, Mazar Bhai, Brother Maj, and the entire SkyFly team for your excellent support. ⭐⭐⭐⭐⭐








