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Sküma Water Omdömen 

1 133
•
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Great tasting water- love that my water is now flouride free! Instruction manual was more helpful for set up than video as elements came packed within the unit itself and would have been helpful if th... Se mer

Betygsatt 5 av 5 stjärnor

Bought the skuma filtering machine and the water is much more clear and tasty than normal tap water, or any bottled water for that matter. i definetely think it’s worth a purchase if you are somebody... Se mer

Betygsatt 4 av 5 stjärnor

Had good service from this company, I ordered some descaling solution which arrived burst but they sorted out a replacement quickly. The machine it's self if great but the instruction videos could b... Se mer

Betygsatt 5 av 5 stjärnor

Great filter, so happy with hot water feature and option to re-mieralise. Water tastes great, smooth and no smell to it. The unit is slim and easy to operate.

Företagsinformation

  1. Vattenreningsföretag

Skrivet av företaget

Sküma is a counter top water system that transforms tap water into a purified functional beverage. Reverse osmosis Super Filter®. Choose your water composition through our Infusions®.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(1 133)

392 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Good customer service

I've had my machine for over 2 years & have experienced a couple of issues. Both have been courteously dealt with to my satisfaction! Prompt & friendly service. Can't fault them!

13 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

After doing a lot of research of what…

After doing a lot of research of what water filter to purchase I came across Skuma water…my husband asked me what presents I wanted for my birthday and of course said I wanted the Skuma! I had lots of questions to ask in regards to this product and emailed their support team, great and fast response from Ashwin very helpful and supportive they was towards my questions and made me feel confident of buying their product! Thank you for providing me with all the answers to my questions Ashwin and I made me feel at ease now I can drink clean water!

14 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

After 1.5 years of using the product

After 1.5 years of using the product I can say it's great when things don't go wrong.

When things do go wrong the customer service is really inefficient. They would require videos and pictures as if it's your first day of using it.
After that part is over with they would not pick up the machine, you have to send it off to them.

If that happens once, fine, but after doing this process twice and at the time of writing the review - third time. I'm just tired.

They told me to have a chat with the CEO to resolve the issue but I refused to have the conversation as it adds an extra layer of complexity. I just want my refund and be on my way.

Please read other 1 star reviews as I'm not alone on this..

25 juni 2026
Omdöme utan inbjudan
Logotyp för Sküma Water

Svar från Sküma Water

Hi,

Thank you for taking the time to share your experience. We're genuinely sorry to hear how frustrating this has been for you.

Regarding the repair process, we ask customers for photos and videos because they often allow us to diagnose and resolve issues remotely, avoiding the need to send the machine in unnecessarily. We understand this can feel repetitive, especially if you've already experienced previous issues, but it helps us identify the cause as quickly as possible.

We'd also like to clarify that, if returning the machine is necessary, we can arrange a DPD home collection so you don't have to organize the shipment yourself.

We're sorry that we haven't been able to restore your confidence in our product and service and we will contact you directly to ensure a satisfactory resolution is reached.


Kind regards,

The Sküma Team

Betygsatt 4 av 5 stjärnor

Bottom line

Bottom line: It's a good filter and the water tastes great! But it wasn't a great start - first off you need a smart phone to use a QR code to get set up, which was a learning curve for me. The YouTube video link was in French but you can look up an English version online. The video did not demonstrate everything, just kind of points and explains. And it skipped over the bit about adding the minerals!?! But you can work it out. My mineral light stays red first thing in the morning but it turns blue once it gets going (usually?). I plucked up the courage to see if the 4L water tank lifts out, like the waste tank does, (and it does!) but it's too tall to fit under my kitchen tap. I've been as negative as I can but honestly I love it!

11 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Had the machine for 2 years

Had the machine for 2 years ! Had one fault they replaced it instantly ! Me and my kids absolutely love this water machine. All my friends love the water ! I will be buying one for my gym as soon as ! Really really great machine.

10 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

These people are liars and thieves

These people are liars and thieves. They have stolen almost £400 of my money and have still not refunded me months later after sending back the broken machine I bought. Honestly avoid this company at all costs.

7 juli 2026
Omdöme utan inbjudan
Logotyp för Sküma Water

Svar från Sküma Water

Dear Nathan,

We're very sorry to read about your experience and understand how frustrating this situation must be.
This is certainly not the level of service we aim to provide, and we would like the opportunity to investigate what happened and resolve this matter as quickly as possible.
Unfortunately, we are unable to identify your order from your Trustpilot review alone. Could you please contact us with your full name and order number ? This will allow us to locate your case and review it with our support team.
We take all customer concerns seriously and will do our best to reach a fair resolution.
Kind regards,

Sküma Support

Betygsatt 5 av 5 stjärnor

2 years of using the Skuma water filter…

2 years of using the Skuma water filter and everything is fine by now. I had a small issue with the mineral sachets getting moisture inside, which I hope it would be fixed in the near future. Ashwin(the support team) sort it out fast by shipping the replacement for the affected 2 sachets that I had issues with. Thank you.

6 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Only had my Skuma a couple of days so…

Only had my Skuma a couple of days so far but first impressions are impressive, straight out the box the unit looks far better than the other filters i've used and the quality of the water appears to be amazing. I'm going to enjoy using this machine.

5 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I just got the Skuma water machine & to…

I just got the Skuma water machine & to be honest I was a bit confused about the setup, I was really struggling. However, I emailed customer service to explain my dilemma & to my surprise they made an arrangement for a Skuma person to give me a call. I had the call today, the guy talked me through everything & now I am more than satisfied. So, well done customer service, it's a fantastic machine, add to that the minerals containing magnesium which is great..gonna save my aching back humping plastic bottled water & save me money over time.
Highly recommended 👌

2 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great purchase

A few months in and I will never go back to tap water poured into a filter. Easy to use and the taste is so different to filtered tap water and more importantly, healthier.

2 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good machine

Yeah, not cheap, but it does give confidence about the quality of the water you're drinking. Do feel the waste water tank is a little small, as often changing it. but the water tank is nice and big. Feels like it could do with some grips to help hold the 5L or so water you put in. But still fairly easy to top up.

30 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good and structured website

Good and structured website. You can found technical and healthy informations.
Water is one of the important human future problems and Sküma deals with this issue and provides an excellent answer.

27 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

J'ai récemment découvert Sküma

J'ai récemment découvert Sküma,
Un design superbe, une installation simple, et une eau délicieuse et saine à la sortie !
C'est également un excellent moyen pour éviter les bouteilles plastiques ! Je recommande vivement Sküma.

27 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We love our Skuma Water machine

We love our Skuma Water machine; it makes a huge difference on its own. Add the boosters, and it gets even better. Our favourite is the Alkaline. Highly recommended to anyone who wants quality water and the convenience of a high-quality, fair-priced machine in their home.

26 juni 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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