The customer service is excellent. The products are wonderful and mid range pricing when not on special but on special they are amazing. The products l use are from the Dragons Blood Range and l can... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
The customer service is excellent. The products are wonderful and mid range pricing when not on special but on special they are amazing. The products l use are from the Dragons Blood Range and l can... Se mer
Företaget har svarat
My genuine review is this: Skin Physics’ range is absolutely great for every issue/problem/preference any lady or gentleman is experiencing with their skin. I have been using Skin Physics products... Se mer
These products in the Vit C range are exactly what they claim..... was a little cynical after trying SO many Vit C 'Wonder' Serums :( Surprised to find this actually is a really beautiful product. Non... Se mer
I've found my new skincare essential! The Dragons Blood range has made a visible difference—my skin is so much more hydrated and feels amazing. It's a luxurious experience for a very reasonable price.... Se mer
Företaget har svarat
Skrivet av företaget
Highly awarded locally and internationally, our products are proven to work. We embrace the needs of our customers and continually innovate to introduce new targeted solutions that are both safe and highly effective for every skin type & tone.
Our products are made in Australia & New Zealand, using only the rarest and most effective ingredients from the most pristine sources around the world. We avoid irritants, harsh parabens & sulphates and we don’t buy into ‘faux-science’.
Our team is deeply committed to environmental care and protection, our success depends on respect for and conservation of natural resources. We make every effort to manage and lower our global impact and we’re passionate about working with partners who are conscious of their environmental impact.
Sydney, Australien
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The customer service is excellent. The products are wonderful and mid range pricing when not on special but on special they are amazing. The products l use are from the Dragons Blood Range and l cannot fault it. I am 74 been using it for approximately 11 years and even after a stroke l am told that my skin is amazing for an old gal. I highly recommend the products to you all.

Svar från Skin Physics®
Up to this year, I have been a loyal customer for over 20 years. However, the company stopped sending me the subscription saying it's out of stock for nearly 2 months, and yet this product has been on sale on their website all this time and new customers are writing good feedback on their website. I have emailed the customer service and messaged them on Messenger multiple times, but there's never been any response from anyone. I have good reason to believe this company has changed ownership and its management has been appalling. Previously the company had a phone number and always responded to all enquiries promptly. But all this has stopped from the end of 2025. I will reconsider whether I will continue to use their products and I think everyone should take notice of this problem.

Svar från Skin Physics®
Haven't heard back about reestablishing lapsed automatic monthly order for skin physics wrinkle cream whilst in hospital with complications from knee replacement

Svar från Skin Physics®
l have used your products way before the name change that must be well over 16yrs, l would never put anything else on my face or neck.

Svar från Skin Physics®
I've found my new skincare essential! The Dragons Blood range has made a visible difference—my skin is so much more hydrated and feels amazing. It's a luxurious experience for a very reasonable price. I'm completely converted

Svar från Skin Physics®
I have no complaints about the product.
I have been trying to contact the company since Monday24 November and leaving two messages a day.
I have been buying their product for at least 20 years and always by making contact by phone I do not like buying over the internet. I Learnt this week Sam has left the company such a pity I always received good customer service.
I would like to order my products while it is on sale. They obviously do not want my business.
I hope to hear from them no later than Friday 28 November.
Kind regards
Leonie

Svar från Skin Physics®
I love the product, I have used it before and had moved off to some other brands but using it again reminded me of how much I used to like it.
Although my getting in touch this time was purely a customer service issue and many thanks for your great help.

Svar från Skin Physics®
Great products without being too expensive. Found my over 65 skin responds well to it.

Svar från Skin Physics®
Great product as always been using for years and my skin is proof of how good s product it ist

Svar från Skin Physics®
I have been using Skin Physic’s products for years and love them.
The service is excellent and delivery prompt.

Svar från Skin Physics®
I have found that Skin Physics is the go-to company. My skin has never been better and now a friend has changed from her old product to Skin Physics.

Svar från Skin Physics®
I really like the products from Skin Physics. They seem to base their ingredients on science, which isn't overly common in my experience. Their Polyglutamic Acid is an excellent product. It's super hydrating in numerous ways due to the combination of both Polyglutamic and Hyularonic acids which work together for deep hydration. Very high quality!

Svar från Skin Physics®
Amazing arrives earlier than you think and the products are amazing always get compliments on my skin love you guys

Svar från Skin Physics®
Amazing products, beautiful packaging, fast delivery. Only possible improvement would be to put the Dragon's Blood 3-in-1 cleanser in a pump dispenser.

Svar från Skin Physics®
Known for great products and delivery on time! Yay!!
I got the maximum result pack. My skin hasn’t look this good in ages. I even got compliments about my skin as of late. So I’m very happy with this product and will continue to buy skin physics.
Worst customer service I have ever experienced. I'm a regular customer but have had a delivery issue with my latest order. In the past week I've made about 7 phone calls and sent three emails to their customer service but absolutely no response from them. Extremely disappointed as I've enjoyed using their products.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.