Skin Physics® Omdömen 2 199

TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The customer service is excellent. The products are wonderful and mid range pricing when not on special but on special they are amazing. The products l use are from the Dragons Blood Range and l can... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My genuine review is this: Skin Physics’ range is absolutely great for every issue/problem/preference any lady or gentleman is experiencing with their skin. I have been using Skin Physics products... Se mer

Betygsatt 5 av 5 stjärnor

These products in the Vit C range are exactly what they claim..... was a little cynical after trying SO many Vit C 'Wonder' Serums :( Surprised to find this actually is a really beautiful product. Non... Se mer

Betygsatt 5 av 5 stjärnor

I've found my new skincare essential! The Dragons Blood range has made a visible difference—my skin is so much more hydrated and feels amazing. It's a luxurious experience for a very reasonable price.... Se mer

Företaget har svarat

Företagsinformation

  1. Hudvårdsmottagning
  2. Apotekshandel

Om Skin Physics®

Skrivet av företaget

Promo Image

Backed by Science Powered by Nature

At Skin Physics® we are driven by discovery and innovation, combining the best of science & nature to create powerful, natural cosmeceutical skincare.

Highly awarded locally and internationally, our products are proven to work. We embrace the needs of our customers and continually innovate to introduce new targeted solutions that are both safe and highly effective for every skin type & tone.

Our products are made in Australia & New Zealand, using only the rarest and most effective ingredients from the most pristine sources around the world. We avoid irritants, harsh parabens & sulphates and we don’t buy into ‘faux-science’.

Our team is deeply committed to environmental care and protection, our success depends on respect for and conservation of natural resources. We make every effort to manage and lower our global impact and we’re passionate about working with partners who are conscious of their environmental impact.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

74 - Dragons Blood works wonders

The customer service is excellent. The products are wonderful and mid range pricing when not on special but on special they are amazing. The products l use are from the Dragons Blood Range and l cannot fault it. I am 74 been using it for approximately 11 years and even after a stroke l am told that my skin is amazing for an old gal. I highly recommend the products to you all.

16 juni 2025
Logotyp för Skin Physics®

Svar från Skin Physics®

Hi Cheryl, Thank you so much for your wonderful review! It's so lovely to hear your feedback and that our Dragon's Blood range has been a part of your skincare ritual for a prolonged period now, delivering amazing results. We hope our products continue to be a part of your regime for many more years to come :)
- Team Skin Phsyics x

Betygsatt 1 av 5 stjärnor

No customer services

Up to this year, I have been a loyal customer for over 20 years. However, the company stopped sending me the subscription saying it's out of stock for nearly 2 months, and yet this product has been on sale on their website all this time and new customers are writing good feedback on their website. I have emailed the customer service and messaged them on Messenger multiple times, but there's never been any response from anyone. I have good reason to believe this company has changed ownership and its management has been appalling. Previously the company had a phone number and always responded to all enquiries promptly. But all this has stopped from the end of 2025. I will reconsider whether I will continue to use their products and I think everyone should take notice of this problem.

17 februari 2026
Omdöme utan inbjudan
Logotyp för Skin Physics®

Svar från Skin Physics®

Hi Wendy, thanks for reaching out to Skin Physics . We understand a member of our team has got in contact with you regarding our current technical issue re New Zealand shipping. We can assure you that we're working hard on getting this back up and running and will be in touch the moment it is. In the meantime, we recommend Amazon for New Zealand online purchases. We appreciate your feedback and thanks again for contacting us.
Team Skin Physics

Betygsatt 3 av 5 stjärnor

Awaiting feedback

Haven't heard back about reestablishing lapsed automatic monthly order for skin physics wrinkle cream whilst in hospital with complications from knee replacement

15 oktober 2025
Logotyp för Skin Physics®

Svar från Skin Physics®

Hi Patricia, thank you for reaching out to the team. We understand our customer care has been in contact with you. We sincerely apologise for the inconvnience as we rectify our New Zealand shipping and will be back in touch as soon as it's live again.
- Team Skin Physics

Betygsatt 5 av 5 stjärnor

Used these products for a very long time

l have used your products way before the name change that must be well over 16yrs, l would never put anything else on my face or neck.

17 januari 2025
Omdöme utan inbjudan
Logotyp för Skin Physics®

Svar från Skin Physics®

Hi Jane, thank you so much for your feedback. It's so lovely to hear from our long-time Dragon's Blood customers :)
- Team Skin Physics

Betygsatt 5 av 5 stjärnor

I've found my new skincare essential

I've found my new skincare essential! The Dragons Blood range has made a visible difference—my skin is so much more hydrated and feels amazing. It's a luxurious experience for a very reasonable price. I'm completely converted

10 september 2025
Omdöme utan inbjudan
Logotyp för Skin Physics®

Svar från Skin Physics®

Hi Jerry,
Thanks so much for your feedback! We're thrilled you've found our Dragon's Blood range and that you're just as thrilled with your hydrated, plump skin...
– Team Skin Physics x

Betygsatt 2 av 5 stjärnor

I have no complaints about the product just the customer service

I have no complaints about the product.

I have been trying to contact the company since Monday24 November and leaving two messages a day.

I have been buying their product for at least 20 years and always by making contact by phone I do not like buying over the internet. I Learnt this week Sam has left the company such a pity I always received good customer service.
I would like to order my products while it is on sale. They obviously do not want my business.

I hope to hear from them no later than Friday 28 November.
Kind regards

Leonie

24 november 2025
Omdöme utan inbjudan
Logotyp för Skin Physics®

Svar från Skin Physics®

Hi Leonie,
Trust this finds you well and great to hear you're a longstanding fan of our products.
I understand a member of our Customer Care team reached out to you on the 28th of November and we will endeavour to do our best to assist you with your query. Please continue to liaise with our team via customercare@nuchev.com.au as this is the recommended point of contact.
- Team Skin Physics

Betygsatt 5 av 5 stjärnor

I love the product

I love the product, I have used it before and had moved off to some other brands but using it again reminded me of how much I used to like it.
Although my getting in touch this time was purely a customer service issue and many thanks for your great help.

21 oktober 2025
Logotyp för Skin Physics®

Svar från Skin Physics®

Hi Janet, thanks so much for your feedback. We're so glad to hear Skin Physics is back in your routine and hope you're just as thrilled with your results.
– Team Skin Physics x

Betygsatt 5 av 5 stjärnor

Good product

Good product for a great price.

19 oktober 2025
Logotyp för Skin Physics®

Svar från Skin Physics®

We appreciate your feedback, Stephen.
– Team Skin Physics x

Betygsatt 4 av 5 stjärnor

Great products without being too…

Great products without being too expensive. Found my over 65 skin responds well to it.

17 oktober 2025
Logotyp för Skin Physics®

Svar från Skin Physics®

That's great to hear. Thank you for your feedback, Julie.
– Team Skin Physics x

Betygsatt 5 av 5 stjärnor

Excellent products and service have been using Skin Physic’s…

I have been using Skin Physic’s products for years and love them.
The service is excellent and delivery prompt.

9 oktober 2025
Logotyp för Skin Physics®

Svar från Skin Physics®

Thanks for getting in touch, Beth! We love to hear from our loyal Skin Physics customers - and great to hear about your delivery experience too!
– Team Skin Physics x

Betygsatt 5 av 5 stjärnor

The perfect products.

I have found that Skin Physics is the go-to company. My skin has never been better and now a friend has changed from her old product to Skin Physics.

2 oktober 2025
Logotyp för Skin Physics®

Svar från Skin Physics®

Thanks so much for your feedback, Elizabeth. We're so happy you and your friend have found us!
– Team Skin Physics x

Betygsatt 5 av 5 stjärnor

Excellent products

Very affordable And effective products

25 september 2025
Logotyp för Skin Physics®

Svar från Skin Physics®

Thank you for your feedback, Teresa! We're so glad you're pleased with your results.
– Team Skin Physics x

Betygsatt 5 av 5 stjärnor

Very High Quality Products!

I really like the products from Skin Physics. They seem to base their ingredients on science, which isn't overly common in my experience. Their Polyglutamic Acid is an excellent product. It's super hydrating in numerous ways due to the combination of both Polyglutamic and Hyularonic acids which work together for deep hydration. Very high quality!

2 augusti 2025
Logotyp för Skin Physics®

Svar från Skin Physics®

Hi Carolyn, thanks so much for your review of our Polyglutamic+ Intensive Hydration Serum. We're thrilled that your skin's loving it - and we love to hear it!
– Team Skin Physics x

Betygsatt 5 av 5 stjärnor

Amazing arrives earlier than you think…

Amazing arrives earlier than you think and the products are amazing always get compliments on my skin love you guys

26 september 2025
Logotyp för Skin Physics®

Svar från Skin Physics®

Hi Janine, thank you for sharing your feedback on Skin Physics! We're so glad to hear you're loving the results of your routine.
– Team Skin Physics x

Betygsatt 5 av 5 stjärnor

New skin who dis?

Amazing products, beautiful packaging, fast delivery. Only possible improvement would be to put the Dragon's Blood 3-in-1 cleanser in a pump dispenser.

11 september 2025
Logotyp för Skin Physics®

Svar från Skin Physics®

Hi Romy, thanks so much for your feedback. We love to hear from our Skin Physics customers, and we've noted your advice on our Dragon's Blood 3-in-1 Advanced Treatment Cleanser.
– Team Skin Physics x

Betygsatt 5 av 5 stjärnor

Maximum result pack

I got the maximum result pack. My skin hasn’t look this good in ages. I even got compliments about my skin as of late. So I’m very happy with this product and will continue to buy skin physics.

30 augusti 2025
Betygsatt 1 av 5 stjärnor

Worst customer service experience

Worst customer service I have ever experienced. I'm a regular customer but have had a delivery issue with my latest order. In the past week I've made about 7 phone calls and sent three emails to their customer service but absolutely no response from them. Extremely disappointed as I've enjoyed using their products.

16 augusti 2025

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer