Ordery 2430523 What a terrible company to deal with my 17-year-old daughter encountered no communication skinnydips . She was promised a refund 3 to 5 day after return process for her purchase, yet... Se mer
SkinnyDips
Tack för att du använder Trustpilot. Tyvärr går det inte längre att lämna omdömen på just den här sidan, då företagets webbplats stängts ner. Om du har några frågor får du gärna kontakta oss.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Holy cow! I've been searching for amazing sugar free keto friendly sauce for so long, and _everything_ I've tried is just perfection after perfection. Please don't change anything - your flavour a... Se mer
Företaget har svarat
I've made two orders with Skinnydips now and both times they have messed up! HOWEVER, after emailing them, they have apologised and rectified the mistakes immediately. I think some of the staff could... Se mer
Företaget har svarat
Worst experience ever. Used a number of times before always been good, but not this time. Over £100 of crisps intended as fun gifts in 6 x 24 bag cases were ordered. What was sent, was 144 bags of cri... Se mer
Företagsinformation
- Leverantör av livsmedelsprodukter
- Konfektyr
- Fitness och näringslära
- Hälsa- och skönhetsbutik
- Snabbköp
- Butik med vitaminer och tillskott
Skrivet av företaget
SkinnyDips provide all your Favourite Low Calorie brands under one roof. From a range of low calories snacks, pasta, rice, drinks, sauces, syrups and many more great tasting products it really is the go to store for all thing ' Skinny '. Free Delivery on all orders over £30. Interest Free Payments available with Klarna. All the Flavour, None of the Guilt.
Kontaktuppgifter
61 Lichfield Street, WS4 2BX, Walsall, Storbritannien
- 0330 088 6654
- info@skinnydips.co.uk
- skinnydips.co.uk
Delivery said 3 days and took 14 days
Delivery said 3 days and took 14 days. They gave me a “free item” in the box which was 4 weeks out of date.
30 juni 2022
Svar från SkinnyDips
Hi Ryan,
I am very sorry to hear that you did not receive a good service from us. I believe the customer service team have been in contact with you to resolve the issue.
I hope the issue gets resolved, although if you have any further issues please feel free to contact us:
Email: info@skinnydips.co.uk
Tel: 0330 088 6654
Thank you
Delivery too long!
Waited 2 weeks for my delivery when it was meant to be between 3-5 working days, so that’s where the 2 stars come from. Other than that I’m pleased with my products.
30 juni 2022
Svar från SkinnyDips
Hi Selina,
Unfortunately there had been a few delays in getting orders out from the warehouse team.
However, this has now been sorted and all orders going forward should have no delay and be delivered in our shown delivery window.
I would like to sincerely apologize for the delay and thank you for your patience.
thankyou.
Fantastic company
Fantastic company! Great choice of products and great customer service! My order was delayed because of the company that skinnydips orders from and they kept me up to date the whole way through and even sent me an amazing box of goodies to apologise! Will ABSOLUTELY use again! Thank you! 5*****
30 juni 2022
Svar från SkinnyDips
Hi Shannon,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Ajay
Great offer will order again
30 juni 2022
Svar från SkinnyDips
Hi Laura,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Ajay
Kept me updated about my delivery being…
Kept me updated about my delivery being delayed and even gave some added extras. Will definitely order again.
30 juni 2022
Svar från SkinnyDips
Hi Laura,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Ajay
Order 37704
Order 37704
I was emailed on 16th June to say I had been refunded for order 37704, however I have still not received this refund. Poor service
30 juni 2022
Omdöme utan inbjudan
Svar från SkinnyDips
Hi Fee,
I am very sorry to hear that you did not receive a good service from us. I believe the customer service team will be in contact shortly with you to resolve the issue.
I hope the issue gets resolved, although if you have any further issues please feel free to contact us:
Email: info@skinnydips.co.uk
Tel: 0330 088 6654
Thank you
There was a delay on my order
There was a delay on my order, I was kept informed throughout and when it arrived I was surprised to see a box labelled “free” inside the package. Complimentary ketchup, bbq & curry sauces as a gesture of goodwill.
Excellent customer service will definitely order again
30 juni 2022
Svar från SkinnyDips
Hi Craig,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Ajay
Excellent service
Excellent service.
Stock issues, but was kept well informed about delivery.
Nice surprise in the box!
Thankyou!!
30 juni 2022
Svar från SkinnyDips
Hi Customer,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Ajay
Wasn't told there was no stock when I…
Wasn't told there was no stock when I placed an order. No one then contacted me to tell me until I waited over a week and contacted them myself. Extremely disappointing management & would never order again off their company. Much more professional companies out there
30 juni 2022
Svar från SkinnyDips
Hi Chloe,
We are sorry for the lack of communication from our customer service team. We did put a disclaimer on the out of stock products that they would be on backorder. On top of this we sent out a group email to all customers that ordered these back order products to keep them updated. We have seen some national shortages from suppliers that as a result have effected some deliveries.
We sincerely apologize for the inconvenience caused. We appreciate your patience and support.
Ajay
DELIVERY IS ALWAYS EXTREMELY LATE
DELIVERY IS ALWAYS EXTREMELY LATE, OVER THE 3-5 WORKING DAYS!!
26 juni 2022
Svar från SkinnyDips
Hi Rosemary,
Unfortunately there had been a few delays in getting orders out from the warehouse team.
However, this has now been sorted and all orders going forward should have no delay and be delivered in our shown delivery window.
I would like to sincerely apologize for the delay and thank you for your patience.
thankyou.
Svar från SkinnyDips
Hi Keith,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Ajay
On line order experience
Placed my order online and if im honest I was very annoyed at first that my order didn't turn up , spoke to their customer service advisor and was told my order has not left the warehouse and it would be dispatched ASAP a couple of days later my order arrived and as an apology for the late order there were a couple of free gifts included , excellent customer service chasing up my order and compensation with a could of free products
24 juni 2022
Omdöme utan inbjudan
Svar från SkinnyDips
Hi Andy,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Ajay
Avoid this company!
Still haven’t received my order, tried numerous times to contact them about it but no one answers the phone or replies to emails????
23 juni 2022
Omdöme utan inbjudan
Svar från SkinnyDips
Hi John,
I am very sorry to hear that you did not receive a good service from us. I believe the customer service team will be in contact shortly with you to resolve the issue.
I hope the issue gets resolved, although if you have any further issues please feel free to contact us:
Email: info@skinnydips.co.uk
Tel: 0330 088 6654
Thank you
If I could give this company zero stars…
If I could give this company zero stars I would. First it took me calling many times to finally get my order dispatched after nearly 2 weeks of no communication. And when they finally sent my order it arrived in a very dirty transparent plastic bag which was tied at the top - not even the decency to put in a box. Who in this day and age ships packages. I was so scared to.drink the shakes as I didn't know if they were tampered with on the way. DO NOT ORDER FROM THIS COMPANY
21 juni 2022
Svar från SkinnyDips
Hi Michelle,
I am very sorry to hear that you did not receive a good service from us. I believe the customer service team will be in contact shortly with you to resolve the issue.
I hope the issue gets resolved, although if you have any further issues please feel free to contact us:
Email: info@skinnydips.co.uk
Tel: 0330 088 6654
Thank you
Great products and prices
The products I received are excellent, and the prices very competitive. I have received good customer service too. My only issue is with "out of stock" items (there are a lot), which meant I had to change my order several times. However, overall the service was good, and I will certainly use it again.
21 juni 2022
Svar från SkinnyDips
Hi L'estrange,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Ajay
Really good product and a great price
21 juni 2022
Svar från SkinnyDips
Hi Linda,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Ajay
Products not arrived.
Poor. I usually order from here regularly and not had problems. However my last order has not arrived. It’s been over a week. No correspondence from the company. The telephone number says ‘incorrect number’ but have still been charged. This seems to be the same with a few people too.
21 juni 2022
Omdöme utan inbjudan
Svar från SkinnyDips
Hi Megan,
I am very sorry to hear that you did not receive a good service from us. I believe the customer service team will be in contact shortly with you to resolve the issue.
I hope the issue gets resolved, although if you have any further issues please feel free to contact us:
Email: info@skinnydips.co.uk
Tel: 0330 088 6654
Thank you
Easy to order fast delivery keep the…
Easy to order fast delivery keep the customer well informed
17 juni 2022
Svar från SkinnyDips
Hi Sharon,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Ajay
Svar från SkinnyDips
Hi Jo,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Ajay
Absolutely fabulous products at great…
Absolutely fabulous products at great price with speedy delivery. Highly recommend.
16 juni 2022
Svar från SkinnyDips
Hi Josephine,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Ajay
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