Site.eu Omdömen 

16
TrustScore 3.5 av 5

3,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Företagsinformation

  1. Webbhotell

Skrivet av företaget

Site.eu offers an all-in-one solution for domain registration and web hosting. Easily register your domain name with us or transfer your existing domain name and all services are included. With just one simple click, activate our web hosting, website builder, or email management. Your website is always secure with the included SSL (https) security. Choose Site.eu and take advantage of our reliable and user-friendly services.


Kontaktuppgifter

3,4

Medel

TrustScore 3.5 av 5

16 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,4

Alla omdömen

(16)

10 omdömen under de senaste 12 månaderna

Skriv ett omdöme

Vi kontrollerar omdömen

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Loved the pricing shame about the ethics

Loved the pricing, loved the wobbio ai website maker..but despite their inextricable connection with wobbio they refuse to accept any responsibility..once you have paid for hosting you login and go to the editor ...through site.eu and it's only later you realise it's a different URL..but check it out! Wobbio is a site.eu owned company, developed by them..to take your money for nothing☺️" unfortunately we cannot help with Wobbios billing related issues as this is a separate company" is what site EU said to me..This is what site.eu says on the internet"Site.eu launches Wobbio
Today we are introducing Wobbio, a new AI-native website builder from the team behind Site.eu. It is 100% built in-house. The goal is ....."
They have no ethics...as always.. buyer beware!

14 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor customer service

I am extremely disappointed with the level of customer service provided. I submitted a support ticket requesting a hosting transfer, yet nobody contacted me within the first 24 hours. Given the nature of the request, I expected at least an acknowledgment or an update on the status of my case.
Additionally, I experienced issues connecting Outlook 365 to the mail server. In an attempt to obtain assistance, I reached out via WhatsApp. Unfortunately, after spending several hours interacting with an automated bot and following its basic troubleshooting suggestions, I was eventually connected to a consultant who simply repeated the same questions and recommendations already provided by the bot.
What made the experience even more frustrating was the response time. Each reply from the consultant took between one and two hours, significantly prolonging the resolution process.
Based on my experience, I cannot recommend this service to others. The lack of timely communication and effective support falls well below reasonable customer expectations.

3 juli 2026
Omdöme utan inbjudan
Logotyp för Site.eu

Svar från Site.eu

Hello,

I’m sorry to hear that you’re unhappy with our service.

That said, it’s important to set realistic expectations. We respond to all inquiries within 24 hours, usually much faster (1-2 hrs like you say). If you require faster support, then unfortunately our services may not be the right fit for you. I recommend searching for a company who provides live phone support, as that may be what you're looking for.

Our mail servers support IMAP, POP3, and SMTP. If your email client does not support these standard protocols, we recommend using a different email client.

If you have any other questions, please don’t hesitate to contact us.

Betygsatt 1 av 5 stjärnor

Ik ben mijn inloggegevens kwijt en wil worden geholpen

Ik ben mijn inloggegevens kwijt en wil hulp om dit op te lossen. Krijg ik via de app te lezen dat ik een pincode moet invullen die op mijn dashboard staat anders kunnen ze mij niet helpen. Dat is het hem juist, ik kan niet inloggen dus ook geen pincode. Dit blijven ze herhalen. Je krijgt dus niemand te spreken. Zeer slechte service.

9 juni 2026
Omdöme utan inbjudan
Logotyp för Site.eu

Svar från Site.eu

Hallo,

Bedankt voor het plaatsen van deze review.

Je hebt contact met ons opgenomen via WhatsApp. Via WhatsApp kan echter iedereen ons berichten en zich voordoen als iemand anders. Daarom vraagt onze AI-chatbot eerst om klantgegevens ter verificatie, zoals het e-mailadres van je account en je zescijferige support-PIN. Dit is een belangrijke beveiligingsmaatregel.

Omdat je niet kunt inloggen op je dashboard, kun je de support-PIN uiteraard niet verstrekken. In dat geval vragen we je om contact met ons op te nemen via e-mail, zodat we je identiteit veilig kunnen verifiëren en je verder kunnen helpen.

Voor dit soort verzoeken is e-mail de juiste contactmethode. De WhatsApp-chat is niet bedoeld voor het herstellen van klantaccounts. Dat is om veiligheidsredenen niet mogelijk, aangezien iedereen via WhatsApp contact met ons kan opnemen en kan beweren dat hij of zij de eigenaar van een account is.

Heb je nog vragen? Neem dan gerust contact met ons op via e-mail. We helpen je graag verder.

Betygsatt 5 av 5 stjärnor

No problems

Moved my existing site to site.eu, had a slight hiccup with some technical DNS stuff, support was quick and we got it solved pretty much right away.

10 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Migration to site.eu

I have created our website with domain registration on site.eu because it had reasonable annual hosting prices compared to the competitors, and it was crucial for our new budget project. The first thing that pleasantly surprised me was the professionally solid and full of additional features admin panel. The second—fast and with a personal approach—human support, which is rare today within widely used AI agent-arranged support services!!! Special personal thanks to Jeroen for not only his quick response but for his simple desire to help me with site migration and useful advice. Well done! Thanks!!!

14 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DO NOT TRUST SITE.EU WITH YOUR BUSINESS ASSETS

I initially posted a negative review here regarding their poor technical support. Instead of resolving the issue, Site.eu retaliated against me. Their support team explicitly stated in writing: 'You left us a one-star review... We'd rather not do business with you as we're getting major red flags.'

Immediately after this statement, they terminated my account and revoked access to my control panel, effectively holding my domain name hostage.

This is a textbook example of Retaliatory Service Termination. They punished a paying customer for honest feedback, which is a violation of EU Consumer Protection laws and ICANN policies. I have preserved all chat logs and screenshots as evidence of this illegal behavior.

If you value your data and your domain, stay away. If you complain, they will not fix it—they will delete your account

9 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

**SCAM ALERT** Ordered a domain

**SCAM ALERT** Ordered a domain, it immediately took my money then told me it had failed and I was "refunded" in credit on their site. When you click "withdraw funds" it opens an email to them.

2 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Professional what?

Quanto di più lontanto dal termine: professionale.
Mi hanno fatto pagare per un servizio che non potevano erogare.
Si vantano di essere GDPR compilant e poi non mi è possibile neanche eliminare l'account in autonomia.

25 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Exceptional Support: A Refreshing Discovery in the World of Web Hosting

I haven't yet become a customer of Site.eu hosting, but during my search for a web hosting provider, I came across some positive reviews about them. Since I had never heard of them before, I decided to test their support before making a decision.

Here's what I found:

(1) Their response time was quick, indicating a high level of attentiveness and promptness.
(2) They provided detailed explanations where needed and brief ones where appropriate.
(3) They were very friendly, almost as if I had been an existing or previous customer. I don't know how to describe it exactly, but communicating with them felt natural and easy, without any awkwardness or need for small talk.
Bearing in mind that I'm currently in the process of evaluating multiple web hosting providers simultaneously.
(4) Their responses didn't sound like automated messages, or even a rigid human behind the desk, but rather like genuine humans carefully reading and providing clear, precise, and honest answers.

I would like to reiterate that I haven't become their customer yet, and the scope of this review is limited to their support, genuineness, effectiveness and promptness; I felt that they deserved this positive review reflecting what I experienced.

If I do end up moving to their servers, I will update my review and cover other aspects.
If I do choose another provider, I hope that this positive experience will be helpful to others.

17 april 2024
Betygsatt 1 av 5 stjärnor

Be careful not to get your domain deleted from the registry

I transferred my .EU domain to site.eu. After the transfer was completed, the expiration date in the EURid registry was 31.5.2025. However, this company deleted my domain 1,5 years before the expiration date. The reason is that they consider the expiration date of the domain to be the end of their billing period. So if you are no longer interested in their services, not only they terminate everything they provide (perfectly fine), but they will also delete the domain from the registry and not care about the expiration date.
Otherwise everything worked, but the way how they handle remaining expiry period was really unpleasant surprise. That's why only 1 star, in such an approach there is a big risk of losing the domain with a little inattention (you just don't expect to delete the domain when the expiration date in the registry is in a year and a half).

22 december 2023

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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