Fantastic customer service once again I'm glad I purchased my compressor from a British company. They answered the phone immediately and will dispatch the part i need next day, better still they are... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Messaged them regarding needing replacement gasket set for a compressor the is no longer available for which they had no stock for that item but said there is an alternative gasket set. Was a fast re... Se mer
I have a 10 year old SIP lathe that developed a drive problem. Contacted SIP not expecting much for such an ageing product but customer services have located the parts I need and because they are a bi... Se mer
Företaget har svarat
Lina from SIP helped register my machine’s warranty and was terrific. I had problems with the online system but a little human interface sorted it in no time. Thank you for your help.
Företagsinformation
- Leverantör av industriutrustning
- också i
- Butik med svetstillbehör
- Leverantör av pneumatiska verktyg
- Leverantör av svetsgas
- Reparationsutrustning för fordon
- Tillverkare av lantbruksmaskiner
Om SIP Industrial Products Ltd
Skrivet av företaget
For over 57 years, SIP Industrial Products Limited has been a flagship supplier of high-quality machinery and equipment to the ever-growing engineering, construction, automotive and agriculture marketplaces.
As an ISO 9001 approved machinery specialist, SIP offer customers quality, value and choice, ensuring they have the optimal product for the task in hand.
The product range comprises 12 categories, including: Air Compressors & Tools, Automotive & Lifting Equipment, Boosters, Chargers & Starters, Cleaning Equipment, Climate Control, Power Generators, Heaters, Landscaping Tools, Metalwork, Water Pumps, Welders & Woodworking Machines.
Check out the full range
Kontaktuppgifter
SIP Industrial Products Ltd, Gelders Hall Road, LE12 9NH, Shepshed, Storbritannien
- 01509 500500
- sales@sip-group.com
- sip-group.com
SIP Industrial Products Ltd
4,8
Utmärkt
491 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great little air compressor model no: 05491
Great little air compressor, only used it a couple of times so far. Very quiet and fills tank in less than 2 mins. On the negative side extremely short power cable and a ridiculously short handle for lugging about
1 juni 2026
Omdöme utan inbjudan
Svar från SIP Industrial Products Ltd
Hello James,
Thank you for taking the time to leave this review.
We're delighted to hear that you're pleased with your compressor and that you've found it quiet and quick to fill.
We also appreciate your comments regarding the power cable and carrying handle. We must admit these are not issues that have been raised with us before; however, we have passed your feedback on to our Development Team for consideration in future product improvements.
Thank you again for sharing your experience. Should you need any assistance, please don't hesitate to contact us.
Best Wishes,
Team SIP.
Very happy with my air conditioning…
Very happy with my air conditioning unit. Beyond my expectations for the price
31 maj 2026
Svar från SIP Industrial Products Ltd
Thank you so much Julie for your review. We're delighted to hear that you're pleased with your air conditioning unit. We hope you continue to enjoy it for years to come.
Any issues, please do let us know.
Take Care,
Team SIP.
machine is good, lack of second guide id bad, mitre guide and rip fence are one and the same unit.
no issues with order, arrived undamaged and was relatively easy to assemble. Miter guide rail needs to be the length of the machine and on some cuts you need both miter and rip fence, you only supply one and rip fence can't be fitted straight
31 maj 2026
Svar från SIP Industrial Products Ltd
Hello Derick, Thank you for your 5* Review. We're pleased to hear that your order arrived safely, and that you're generally happy with your machine's performance.
We appreciate your valuable feedback regarding the guide system, the rail length etc. We have passed it on to our Product Development Team for review.
Please do not hesitate to contact us should you need any further assistance.
Kind Regards,
Team SIP.
SIP are a class act when it comes to strimmers
This is a quality machine at a good price. Well made and robust with a powerful 4-stroke engine it gets all garden strimming and weed removal jobs quick, clean and easy. I've owned several brands and types of strimmer before but this one is up to the job more than the others. I recently lost cash after paying for a battery powered strimmer from rogue traders Greenworks Tools which they refused to refund so I'm prejudiced against those machines as a result of that theft! However there remains nothing as powerful as an ic engine especially 4-stroke and I doubt batteries will be able to compete for at least another decade. But I still don't understand why we users are still stuck with the ridiculous pull cord mechanism to start them. Surely battery powered starting is the easy solution, whatever size of engine applied. If it means a heavy battery starting unit then make it detachable to make it lighter in use. It's like car drivers still being stuck with the old crank handle to get the engine going - weirdly out-moded in this day and age. That said, the SIP brand is better quality of engine so I've not had starting issues (yet!) but the point still stands: why have this archaic pull string device when battery starters are so obvious?
At the strimmer end I also dislike bump wind operations so for the past several strimmers I've had I just dumped the silly plastic spools and fitted Oregan discs with nylinium strands for both brush cuts and lawn strimming. Much easier to use, no slamming the machine head down time after time, and no cord jamming to worry about. It also saves interchanging the spool for that stupid cutting disc that's not only time-wasting but also is a horrid little tool that easily tangles in tough weed. These nylinium strands last for days of cutting before any wear shows, either from grass or weed cutting.
All of that and I'm pleased with my new SIP machine and hope to get a few years use from it.
22 maj 2026
Svar från SIP Industrial Products Ltd
Hi Roger, Thank you for taking the time to share your feedback. We're delighted to hear that you're pleased with your new SIP machine.
We appreciate your comments on starting systems and cutting attachments, and will pass your suggestions on.
Thank you for your 5 * Review and for choosing SIP. We hope you enjoy using your machine for many years to come.
Please do not hesitate to contact us should you have any queries.
All the Best,
Team SIP.
Svar från SIP Industrial Products Ltd
Thank you for your 5* Review, it is appreciated. Please do not hesitate to contact us in the future if needed.
Kind Regards,
Team SIP.
5* Customer Service
I wanted to take a moment to recognise Nancy from your customer service team. She has been absolutely fantastic in helping me resolve a few issues recently.
Not only Nancy, but the entire SIP customer service team consistently provide quick responses and resolve any issues in a polite, professional, and helpful manner.
29 maj 2026
Omdöme utan inbjudan
Svar från SIP Industrial Products Ltd
Thank you Jack for your feedback. It is a pleasure working with you and I will pass your compliments on to the wider team, who will be glad to see this.
Thank you again and please do not hesitate to contact us if needed.
Kind Regards,
Team SIP.
Excellent services
28 maj 2026
Svar från SIP Industrial Products Ltd
Thank you so much for your 5* Review. Glad to see our Engineer provided excellent service.
Please do get in touch if you need further assistance.
Kind Regards,
Team SIP.
SIP solved the problem with the Brush…
SIP solved the problem with the Brush Cutter throttle sticking full on plus showed me hoe to fix it if it happened again
21 maj 2026
Svar från SIP Industrial Products Ltd
Hello William, thank you for the 5* Review, it is good to see that our Team assisted efficiently.
Please contact us if you ever need any further help.
Kind Regards,
Team SIP.
Excellent Service...
Excellent Service...
The team at SIP Customer Service are absolutley great. Very helpful and ensures that all our queries are dealt with promptly.
Will always reccomend.
26 maj 2026
Omdöme utan inbjudan
Svar från SIP Industrial Products Ltd
Thank you Garry, for the 5* Review. It is a pleasure working with you and we are here should you need any further assistance.
Kind Regards,
Team SIP.
Air conditioner
Purchased an air conditioner today and the service was fantastic. Cannot recommend enough. Rob was great and helped me pick out the right unit for me.
26 maj 2026
Omdöme utan inbjudan
Svar från SIP Industrial Products Ltd
Thank you Scott for your 5* Review. Always a pleasure to assist you.
Please do not hesitate to contact us should you need further assistance.
Kind Regards,
Team SIP.
Even though the company no longer…
Even though the company no longer stocked the motor brush I needed, they put me InTouch with someone else who was able to supply me with what I needed. Would definitely use this company again
14 maj 2026
Svar från SIP Industrial Products Ltd
Thank you Chris for your feedback. It is appreciated.
Kind Regards,
Team SIP.
Fault quickly resolved
Very helpful staff. I just needed to email proof of purchase and a description of the fault.
They despatched the replacement part very quickly and my welder was soon back in action.
21 maj 2026
Svar från SIP Industrial Products Ltd
Hi John, Thank you for your 5* Review. We’re delighted to hear that our Team were helpful and made the process straightforward. It is good to see that your Welder is back up and running again.
Please feel free to contact us again when needed.
Kind Regards,
Team SIP.
Excellent technical support
I bought a SIP 100 Tonne press from a dealer. The SIP support team were proactive in helping me resolve my problems and went above and beyond. Great value product.
21 maj 2026
Svar från SIP Industrial Products Ltd
Thank you Chris for your positive feedback. We’re delighted to hear that our team went above and beyond to help resolve the issues you experienced.
Your comments are very much appreciated. Please do not hesitate to contact us when needed.
Kind Regards,
Team SIP.
AVOID!!! Sip PP960/280 pressure…
UPDATE STILL WILL NEVER USE AGAIN, JUST READ THEIR REPLY!!! BLAME THE CUSTOMER FOR THEIR FAULTY GOODS!! DESPERATE COMES TO MIND, AVOID AT ALL COSTS!!!
left hand doesn’t know what right hand is doing!! I have email stating hose is guaranteed for 3 months sent by them yesterday, totally contradicting their reply!! 🤡🤡
Purchased a sip PP960/280 pressure washer on 02/03/26 (yes less than 3 months ago) at a cost of £1679.99 from sitebox!
After using it only 3 times the hose has burst and frayed away causing water to spray from the burst when water pressure is applied after contacting SIP I’ve been informed hose is only guaranteed for 3 months but u can order a new one at a cost of £84!!! The hose is less than 3 months old!!! Avoid this company at all costs!!! After service and customer service is appalling!!!!
20 maj 2026
Omdöme utan inbjudan
Svar från SIP Industrial Products Ltd
Hello Vicki, Thank you for your feedback and for taking the time to leave a review.
EDIT: Thank you for your updated review.
Yes, accessories are covered by a 3 month warranty period, but only if they are found to have a manufacturing fault and have not been misused.
To clarify, hoses are considered consumable items and, as such, are not covered under warranty, regardless of how long the unit has been owned. The damage presented to us could be a result of the hose being rubbed against something or trapped when the machine has been in use.
By way of comparison, it would be similar to purchasing a car, using it a few times, experiencing a puncture, and expecting the manufacturer to replace the tyre.
The hose supplied with this particular model is a high-quality rubber component, designed to be more robust and durable than lower-cost plastic alternatives. As a result, we rarely receive concerns regarding its performance.
That said, our Customer Service Team, made the decision to supply a replacement hose to you free of charge as a gesture of goodwill.
For this reason, we are disappointed to see this negative feedback regarding our service, as we believe we have acted fairly and been supportive in this instance.
I can confirm that the replacement hose will be dispatched to you, and I hope this resolves the matter to your satisfaction.
Kind Regards,
Team SIP.
Brilliant service
I bought a SIP 12" table saw 20 years ago and it has been absolutely fantastic and completely trouble free. Recently I dropped the fence and broke the fence handle. SIP identified and supplied the part as soon as I contacted them. Fantastic service and a great company
18 maj 2026
Omdöme utan inbjudan
Svar från SIP Industrial Products Ltd
Thank you John, for your 5* Review. It is good to receive such positive feedback about our products and Team. Glad we could assist.
Please do not hesitate to contact us if needed in the future.
Kind Regards,
Team SIP.
First class service
First class company to deal with, small issue with my multi tool which was swiftly dealt with by customer service. I wouldn't hesitate to purchase from again, definitely well recommended .
18 maj 2026
Omdöme utan inbjudan
Svar från SIP Industrial Products Ltd
Thank you Jim, for your feedback and recommendation. It is good to hear that our customer service team resolved your warranty issue quickly and efficiently.
We look forward to helping you again in the future.
Kind Regards,
Team SIP.
Svar från SIP Industrial Products Ltd
Thank you Val, for your feedback. Glad to see your ordering and delivery process went smoothly.
Enjoy using your new SIP unit and should you need any further assistance, please do not hesitate to contact us.
Kind Regards,
Team SIP.
Svar från SIP Industrial Products Ltd
Hi Paul, thank you for your 5* Review. It is appreciated. Please do not hesitate to contact us if you need further assistance.
Kind Regards,
Team SIP.
Great service
Very helpfull replied quickly kept me informed and replaced faulty item excellent service thank you
15 maj 2026
Svar från SIP Industrial Products Ltd
Many thanks Maria, for your 5* Review. Good to see that your Warranty Claim Process went smoothly.
Please do not hesitate to contact us if you need further assistance.
Kind Regards,
Team SIP.
I had issues with several compressors…
I had issues with several compressors and the agents I dealt with were very helpful, prompt and courteous at all times.
8 maj 2026
Svar från SIP Industrial Products Ltd
Thank you Kevin for your feedback. Glad your Warranty Claim process went smoothly. Our Customer Service and Technical Teams are always ready and happy to help.
Should you need further help, please do get in touch.
Kind Regards,
Team SIP.
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